Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience. What are the different types of help center software?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JULY 16, 2024

In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth. This process grants you a competitive advantage and fosters brand loyalty. Apple differentiates itself through brand image and reputation.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

The Product Coalition

JUNE 2, 2023

A thing to define: AWS vs AZURE vs Google Cloud AWS, Azure and Google cloud platforms are the top of mind cloud service platforms in recent years, yet many software development start-ups do not have the ability to distinguish them. First of all, let’s explore what these cloud service platforms really mean.

Data Visualization 148

Data Visualization Software Review Software Developers Software Development 148

The Product Coalition

MAY 24, 2023

How to create a training video for software There are many benefits to having training videos for your software. Additionally, training videos can increase user loyalty and satisfaction by providing an easy-to-understand visual guide on how to use your software. Think twice!

Feedback Software 147

Feedback Software Data Visualization User Testing Customer Experience 147

Productside

MARCH 6, 2025

In this edition of Productside Stories , we dig into Brians 30-year legacy of building, integrating, and supercharging product portfolios across healthcare, software, media, and government. Meet Brian Fugere , a pro whos navigated the high-stakes terrain of M&A more times than he can count. Want to Master Acquisitions & Integrations?

Technical Review 177

Technical Review Software Review Development Team Review Product Manager 177

Alchemer Mobile

NOVEMBER 22, 2024

Pain Point #4: Lack of customization Generic, one-size-fits-all feedback interfaces can damage brand consistency and reduce response rates. Your customers expect a seamless, branded experience across all touchpoints. With Alchemer, you can customize every touchpoint to match your brand identity.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Alchemer Mobile

JUNE 27, 2025

Surveys are one of the most effective tools for collecting structured and unstructured feedback—and the right survey software makes it easier than ever to do so at scale. They’re especially useful in product development, brand positioning, or when entering a new market. How does survey software work?

Analytic Tools 100

Analytic Tools Feedback Software Research Software Product Research 100

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Userpilot

JULY 7, 2024

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

Customer Communications 105

Customer Communications Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

JULY 7, 2020

Figure 1 depicts a simple software architecture that consists of three layers: user interface, business logic, and data. Feature teams can also consume items directly from the product backlog and turn them into working software. Figure 1: Feature vs. Component Team. Say that I want to develop an app that helps people eat healthily.

User Testing 342

User Testing Feedback Software Customer Experience Customer Feedback 342

Intercom, Inc.

JULY 16, 2020

As tech continues its path toward democratization, with better offerings available to more people, an odd contradiction has revealed itself: on the enterprise side of things, most software simply isn’t very good. In this week’s Scale episode, Loren outlines the sub-brand’s path to hypergrowth.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. We think we’re pretty great – and so do many leading enterprise brands such as CNN, WeatherBug , FanDuel , Capital One, JetBlue, Dunkin’, Zillow, Norwegian Cruise Lines, Safeway, Alaska Airlines, and more. Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

MAY 17, 2022

A customer feedback solution is the combination of feedback methods, software, and strategy that a company implements to collect, analyze, and act on customer feedback. Customer sentiment : How do customers feel about your product and brand? Step 3: Select the right in-app feedback software. Why do they feel that way?

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Product Innovation Educators

FEBRUARY 17, 2025

Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses. Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. That’s where customer engagement software comes in. Customization options: Can you tailor the platform to match your brand identity and specific needs? But how do you track and strengthen these connections?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JULY 10, 2024

It can help retain customers and gain loyal brand advocates. And that’s why the customer experience software solutions you choose matter greatly. TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. Here’s all you must know.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

MAY 13, 2024

In this article, we’ll take a look at a few powerful marketing analytics software, focusing on their features and pricing. Most marketing analytics software tools come with robust data visualization and reporting capabilities. Pricing of Zoho Social It offers a forever-free plan that’s limited to 1 user and 1 brand.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Say that you are working on a new brand-new product.

Weak Development Team 374

Weak Development Team Development Software Review Technical Review 374

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

UX Planet

JUNE 9, 2025

This is an honest autopsy of why QA hurts and how teams can start healing it — today — without buying more software (though new approaches are brewing). But enough “close enough” decisions create: Brand erosion: Colors shift, headings wobble, the product stops feeling cohesive. Five Friction Points That Sneak Into Every Handoff 1.

Software Review 91

Software Review Reporting Tools Feedback Software Systems Review 91

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Use walkthrough software to create flows that educate and encourage users to complete tasks.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

AUGUST 6, 2024

This is where product lifecycle management software solutions come into play to align product management with company goals. TL;DR PLM software helps you manage various stages of the product lifecycle. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is PLM software?

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? Whenever you create a brand-new product or when you make bigger changes to an existing one, like taking it to a new market , you will benefit from using a dedicated, timeboxed product discovery period. How will it differ from competing offerings?

Product Research 293

Product Research Technical Review Feedback Software Research Software 293

Product Innovation Educators

FEBRUARY 13, 2023

I was able to combine the education I got writing and telling stories with telling stories at theme parks, museums, and brand experiences around the world. If it’s a brand experience, it might be something as simple as a logo. This technology started when software engineers were working on software to describe photographs.

Customer Experience 292

Customer Experience Artificial Inteligence Feedback Software Data Visualization 292

Alchemer Mobile

APRIL 9, 2020

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. There’s always another delivery app or loyalty program trying to lure customers away, especially for QSR brands.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. TL;DR A lifecycle management software allows you to analyze customer behavior from the discovery stage onwards. It helps increase customer loyalty , brand awareness, conversions, and engagement. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Intercom, Inc.

NOVEMBER 12, 2020

Once the domain of utilities, phone bills, and cable TV, the subscription model gradually expanded into consumer-grade software with the rise of SaaS. Now, it’s practically the default for software: in 2018, Gartner predicted that by 2020, all new software entrants and 80% of historical vendors would offer subscription-based business models.

B2C 221

B2C Customer Experience B2B Branding 221

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior. What’s a cost-effective way to manage and grow a product ?

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Alchemer Mobile

AUGUST 2, 2024

From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations. Brands should value loyalty because it directly correlates to customer lifetime value and drives growth through word of mouth.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

UX Planet

FEBRUARY 5, 2025

Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Branding also received a fresh coat of paint. Ready to uncover their secrets?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

The Product Guy

JULY 18, 2019

Doing so will help you better support your team, but also identify and improve on the skills and areas you personally excel, helping you choose the right career path, strengthen your reputation, and building your brand and narrative. Take the time to understand the differences between project manager, product owner, and product manager.

Weak Development Team 344

Weak Development Team B2C Customer Experience Advertising 344

Intercom, Inc.

AUGUST 25, 2020

But what makes software conversational? This piece outlines a process for building and structuring effective conversational experiences in software. In software, gaps in understanding can be relatively small (“How do I filter by location?”) The way it sounds, or something deeper? So when my child asks, “May I have ice cream?”

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Userpilot

OCTOBER 19, 2024

Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. By consistently delivering high-quality experiences, you will create loyal customers who stick to your brand and contribute to its long-term success. Userpilot review on G2.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Nextiva : Best customer experience software for unified communications.

Analytic Tools 103

Analytic Tools Feedback Software Research Software Reporting Tools 103