Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

JULY 29, 2024

Looking for the best product marketing campaigns to inspire your next project? We’ve curated 16 of the most innovative product campaigns from industry leaders like Userpilot, HubSpot, and Spotify, among others, that will spark your creativity and help you create campaigns that drive product growth. Search no further!

Research Software 104

Research Software Feedback Software Product Marketing Reporting Tools 104

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer focus is about researching and satisfying customer needs. But you can get a full picture of your customer relationships with NPS surveys , product adoption rates , and churn rates. What is customer intimacy?

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Intercom, Inc.

SEPTEMBER 10, 2018

That’s not the case. We still qualify to determine if the lead is a good fit for our products. We know that prospects do their homework in advance and research solutions on websites before reaching out. Share case studies and other content that’s relevant to their prospect’s use case directly in the chat.

Customer Experience 132

Customer Experience Research Software Product Research Data Visualization 132

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

OCTOBER 15, 2022

NPS tracks customer advocacy by measuring how likely users are to recommend your product to others. CSAT measures the percentage of users who are satisfied with a certain product experience. The customer effort score measures how much effort customers have to put in to get value from your product. How to Calculate NPS.

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

PMLesson's Ace the PM Interview

MAY 15, 2025

Robinhood Product Manager (PM) Interview Guide Robinhood Interview Process Robinhood has a standardized interview process, meaning it’s the same for all interviewees regardless of role or team. It’s important to mention Robinhood’s 7 core values throughout your interview loop. Design a stock trading platform.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

The Product Coalition

AUGUST 12, 2020

Yes this does relate to Product Management, bear with me!) Product Management involves so many different things, it can be easy to get sidetracked and forget just what it is you’re trying to do! Product Management involves so many different things, it can be easy to get sidetracked and forget just what it is you’re trying to do!

User Testing 135

User Testing Product Research Customer Experience Research Software 135

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. To identify opportunities to improve your UX design, you should start with user research. Collect customer feedback with in-app surveys. Then, look into your product usage data to find friction points. Before making any changes, conduct user research.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

JULY 14, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Here’s a quick rundown of their key tasks: Data Acquisition and Sorting : They help gather information from various sources like sales figures, customer surveys , and in-app behavior. Book a demo to see it in action!

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

PMLesson's Ace the PM Interview

JULY 13, 2020

Product Managers are often called “Product CEOs” or “Mini GMs”, but they rarely have direct control over the inputs that lead to successful products. There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Still, there’s a place for certification on your resume.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

Userpilot

AUGUST 29, 2022

Properly educated customers will engage more with your product and are most likely to become loyal. Customer training is the process of educating your customers on successfully using your product and achieving their goals with it. Increases engagement with your product. How effective is your customer training strategy?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

MAY 20, 2024

Leverage data effectively by measuring customer loyalty rate, program performance, and product usage with analytics tools to identify trends and optimize your B2B loyalty program. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

Feedback Software 102

Feedback Software Analytic Tools B2B Research Software 102

Userpilot

OCTOBER 23, 2022

They also draw in more referrals and are great candidates for beta tests. Acquiring and keeping repeat customers involves delivering an excellent customer experience , empowering them with product education , acting on their feedback , and rewarding customers for their loyalty. Why is it important to have repeat customers?

Feedback Software 96

Feedback Software User Testing Customer Feedback Customer Experience 96

UX Studio

JULY 27, 2017

“Our product does not need any changes if we want to bring it to new markets because it will be successful anyway, just like at home,” said no smart product owner ever. They know that designing a good product is hard. Designing a good product for a new market is even harder. Scaling the product. The Challenges.

User Testing 71

User Testing Research Software Product Research Customer Feedback 71

Userpilot

AUGUST 19, 2024

This guide will introduce you to the best resources available for head of products, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR This is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 18, 2022

The first step to scaling your customer advocacy program is to improve your product onboarding experience. For the same reason, personalize your product for the most relevant and enjoyable experience. Use gamification , like badges or certificates, to celebrate customer milestones and make the experience fun. Exploration.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

UX Planet

DECEMBER 11, 2023

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

Technical Review 97

Technical Review Certifications Software Review User Testing 97

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

AUGUST 17, 2024

This guide will introduce you to the best resources available for product assistants, providing you with a curated selection of valuable materials to enhance your skills and knowledge. A product assistant helps streamline product development processes, gather and analyze user feedback , and contribute to market research.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 30, 2024

Embarking on a career as a product analyst involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product analyst. Product analysis involves two major things: the product and the data. Statistics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

AUGUST 19, 2024

A customer engagement manager focuses on fostering strong relationships, guiding clients through onboarding, and driving product adoption. Looking to optimize customer engagement and drive product adoption? They ensure clients derive maximum value from products/services, leading to long-term partnerships and growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52

Userpilot

AUGUST 17, 2024

This guide will introduce you to the best resources available for product coordinators, providing you with a curated selection of valuable materials to enhance your skills and knowledge. Looking to improve user engagement and product adoption? What does a product coordinator do? Let’s get started! Book a demo today!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 17, 2024

This guide will introduce you to the best resources available for product support specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge. A product support specialist handles inquiries, resolves technical problems, and ensures a smooth user experience. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Onboarding KPIs 52

Userpilot

AUGUST 28, 2024

Embarking on a career as a head of product involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful head of product. Certifications in product management or agile methodologies can also be beneficial.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 24, 2024

To excel, leverage resources like books (e.g., “Data Analytics Made Accessible”), webinars (Userpilot, BrightTALK), blogs (Userpilot Blog, Mode Analytics), podcasts (The Data Chief Podcast), and certifications (Certified Analytics Professional (CAP), Microsoft Certified: Power BI Data Analyst Associate). Book a demo today!

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JULY 21, 2024

This guide will introduce you to the best resources available for product trainers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR This is a specialist who educates people about a company’s products or services, including new employees, sales teams, and customers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 19, 2024

Embarking on a career as a product assistant involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product assistant. Product assistants utilize a variety of tools to streamline their work.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 28, 2024

Some essential tools include Userpilot for in-app experiences & analytics , Appcues for user-friendly in-app guidance & onboarding, and Pendo for comprehensive product experience & analytics. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 28, 2024

Understanding the salary range for product coordinators is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical product coordinator salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JANUARY 14, 2023

Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. Announcing new features and product updates to let your users know what changed (if any) and guide them to use the new features.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

JUNE 27, 2024

Starting a career as a product analyst requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a product analyst, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52