Gainsight

MARCH 14, 2023

This article was written by Lila Meyer, Director of Global Education Services, Gainsight. Before moving into my current role as the Director of Global Education Services, I oversaw the Technical Communication and Community Management teams at Gainsight.

Education 52

Education Certifications Customer Experience Webinar 52

Gainsight

SEPTEMBER 22, 2023

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world.

Education 52

Education User Friction Customer Experience Customer Feedback 52

ProductCraft

JULY 8, 2019

If you’re reading this, you might be asking yourself, “Should I get a product management certification?” Read more » The post A Brief Guide to Product Management Certification and Training appeared first on ProductCraft by Pendo. ” And I’ll give you the short answer: It depends.

Certifications 83

Certifications Product Management Product Manager Management 83

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo!

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Systems Review 84

Sequent Learning

DECEMBER 20, 2023

A Guide on How to Become a Product Manager Introduction Are you passionate about leading product development, shaping strategies, and driving innovation? Becoming a Product Manager might be your ideal career path. This guide will walk you through the key steps to kick-start your journey toward becoming a successful Product Manager.

Data Visualization 52

Data Visualization Certifications Product Management Product Manager 52

Product Management Unpacked

APRIL 10, 2019

If you’re reading this, you’re exploring how to become a Product Manager and you’ve undoubtedly concluded that you will be in high demand. The role of Product Manager is in the top 10 hardest-to-fill jobs across the entire information technology sector, which makes them among the highest paid, too. Earn an MS in Product Management.

Product Management 162

Product Management Product Manager Certifications Management 162

Bryce York

APRIL 7, 2024

To become a product manager, you’ll need to build a skillset that spans business, technology, and user experience. Many product managers don’t have a master’s degree (myself included!). Before committing to getting into product management, be sure to research the realities of the job.

Product Management 52

Product Management Product Manager User Testing Customer Experience 52

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 85

User Testing Customer Experience Customer Feedback Certifications 85

Gainsight

JULY 11, 2023

By now, you’ve heard the big news (but just in case you didn’t): Gainsight acquired the leading Customer Education Platform Northpass. What comes to mind when you think about education? Whatever the case, one thing is for sure — education has a special meaning when it comes to Customer Success.

Education 40

Education Customer Experience Certifications Software Review 40

UX Planet

JANUARY 11, 2024

They are handed a certificate and the promise of finding a job soon. If successful, there’s an interview with the product managers and maybe two more interviews. In the end, they get the certificates only because they paid for the program.” In Germany, there is the possibility of an “education voucher” (Bildungsgutschein).

UX 86

UX Certifications Systems Review Education 86

The Product HQ

FEBRUARY 1, 2023

Curious to know how to advance your career as a long-term product manager as either s group product manager or principal product manager? Product managers are responsible for establishing a product’s vision and long-term business strategy while ensuring that all stakeholders are aware of said strategy.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Gainsight

OCTOBER 7, 2022

That’s why Gainsight offers two robust education programs that help you level up your customer success management game. Learn what’s cutting edge in customer success management on Pulse+. That’s why we created Pulse+, a training and certification hub for CS professionals and teams to take their practice up a notch. .

Research Software 52

Research Software Reporting Tools Customer Experience User Testing 52

Johanna Rothman

AUGUST 30, 2023

For example, people know me for my expertise in managing product development. For example, if you only offer certification classes, what differentiates you from all the other people who do the same thing? There are several reasons for that: Many of the certification bodies set up the certification as a Ponzi scheme.

Consulting 84

Consulting Certifications Workshop Differentiation 84

Userpilot

FEBRUARY 7, 2020

Customer education should be one of your biggest priorities. That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content. Customer education idea #1 — Onboard new users. Let’s dive in….

Analytic Tools 58

Analytic Tools Research Software Education Customer Experience 58

The Basics of Product Management

MAY 11, 2020

Comprehensive list of reviews for top 8 product management courses and certifications. And many want to try the product management field from fields like software engineering, QA testing, etc. Do you know how to effectively manage a product during challenging times? List – Top 8 Product Management Courses.

Certifications 72

Certifications Product Management Product Manager Management 72

Userpilot

AUGUST 23, 2023

Workplace skills: Critical thinking, project management, and communication skills. But aspiring students are advised to study the following under a bachelor’s degree – business management, statistics, economics, or computer science. Sometimes, you may also need to report to senior management to justify your recommendations.

Data Visualization 79

Data Visualization Reporting Tools Analytic Tools Research Software 79

The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. SQL : Used for data management and manipulation. Data structures and algorithms.

Technical Review 133

Technical Review Product Management Product Manager Software Review 133

ProductPlan

AUGUST 19, 2021

A recent article from Product Coalition explains why landing your first job as a product manager will be a challenge. As the author points out, competition is fierce, and most hiring managers want to see several years of experience. One suggestion Product Coalition offers is to take product manager courses. We strongly agree.

Certifications 52

Certifications Product Management Product Manager Customer Experience 52

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? What does a solid product manager’s CV look like? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job.

Data Visualization 88

Data Visualization Analytic Tools Technical Advisors User Testing 88

The Product Coalition

OCTOBER 11, 2019

The best way to advance your product management career is to develop yourself. But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. MOOCs are courses available over the internet and can educate a large number of people at the same time.

Analytic Tools 60

Analytic Tools Reporting Tools Certifications Data Visualization 60

Product Management Unpacked

JANUARY 28, 2019

Today, young women aspiring to launch into Product Management roles have more than fictional heroines to look up to. These female professionals define the future of technology, product and what it means to be a woman in product management. Miranda Luna became a Product Marketing Manager for Microsoft Azure at just 23 years old.

Technical Cofounder 106

Technical Cofounder Product Management Product Manager Certifications 106

UX Planet

DECEMBER 11, 2023

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

Technical Review 76

Technical Review Certifications Software Review Feedback Software 76

The Product HQ

FEBRUARY 1, 2023

Product management is an experience-heavy field that requires years of experience and knowledge of new product development , product launches, project management, and even things like a digital marketing strategy. The trick is to compile all that experience and knowledge into one product marketing manager resume. Let’s do this.

Product Marketing 52

Product Marketing Marketing Management Management 52

Product Management University

SEPTEMBER 20, 2017

Here’s what makes solutions-driven product management such a challenge. Analyze the Markets & Educate. Data security solutions for banks…customer service solutions for telecom…document management solutions for healthcare…you get the picture. The Playbook: Here are 5 steps that will get you going in the right direction.

Data Visualization 100

Data Visualization Product Management Product Manager Certifications 100

The Product Coalition

NOVEMBER 23, 2021

APM (Associate Product Manager) Programs were a mainstay of the tech industry, especially in Silicon Valley, and were a reliable entry point for aspiring Product Managers. Are you an aspiring Product Manager looking for advice on getting an APM role? An APM role is the first step on the Product Management career ladder.

Product Management 137

Product Management Product Manager Management Management 137

TechEmpower - Product Management

NOVEMBER 13, 2023

During signup, the professional is prompted to enter their profile into a form, with an upload box for a resume, fields for awards, skills and certifications, and then a textbox - 500 characters max - for their professional summary. Be Genuine: Emphasize your genuine passion for teaching and your commitment to education.

Generative AI 118

Generative AI Artificial Inteligence Feedback Software Customer Experience 118

The Product Coalition

JANUARY 15, 2021

Good Product Managers make decisions based on the world as it is today. Great Product Managers make decisions based on how the world is going to be tomorrow. The good news is, this trend is likely to necessitate further demand for Product Managers. Cultural Core Product Managers have to lead through influence, not authority.

Research Software 124

Research Software Product Management Product Manager Product Research 124

The Product Coalition

JULY 2, 2020

Product Management vs Product Design To those outside of tech, and even to some within, the meaning of different job roles can be confusing. Is a Product Manager not some kind of designer? That’s firmly in the realm of Product Design, not Product Management. Are you interested in Product Management?

Weak Development Team 142

Weak Development Team Product Management Product Manager Data Visualization 142

The Product Coalition

FEBRUARY 29, 2024

Investment Insights: Calculating the Cost of Intelligence Comprehensive Cost Analysis: Delve beyond the sticker price to consider the full spectrum of costs, from the talent to manage the LLM to the infrastructure that powers it. Look for certifications like SOC 2 or HIPAA compliance for added assurance.

Artificial Inteligence 123

Artificial Inteligence Data Visualization Reporting Tools Research Software 123

Product Management Unpacked

JULY 19, 2018

In all of these roles I was a product manager or led product management. Today, I’m very proud to be the executive director of Carnegie Mellon University’s new Master’s in Product Management (MSPM) program. I have been a part of product management and in a product manager role as it has matured in definition and visibility.

Reporting Tools 109

Reporting Tools Technical Review User Testing Research Software 109

The Product Guy

SEPTEMBER 18, 2016

The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Advice… > What is the best career advice you received as you entered product management? Not specific to Product Management, but the best career advice I’ve had is to continue learning. Nominate someone today!

Product Management 136

Product Management Product Manager Certifications Management 136

BrainStation Product Management

NOVEMBER 27, 2018

Though you may not have realized it, a Product Manager was most likely involved in the creation of your favorite product. To find out more, we spoke to a number of Senior PMs for some insight on how to get a job as Product Manager. Product management as a whole is the exact opposite. Commit to Continuous Learning.

Product Management 68

Product Management Product Manager Weak Development Team Certifications 68

The Product HQ

FEBRUARY 6, 2023

Curious to find out the average salary of a senior technical product manager? In today’s market, the necessity for senior technical product managers is high. The role of senior technical product manager requires extensive knowledge and understanding of products that, in the end, produce high-value deliverables.

Technical Review 52

Technical Review Data Visualization Product Management Product Manager 52

The Product HQ

FEBRUARY 1, 2023

A product manager’s core responsibilities include working with a team to design, build, ship, and continuously improve a product. During product manager interviews, most companies love to hone in on your ability to execute against these responsibilities by asking how you might think about designing a product.

Product Management 52

Product Management Product Manager Weak Development Team Customer Experience 52

Intercom, Inc.

FEBRUARY 22, 2022

Continuous risk management. We’ve invested massively in compelling security assurance to foster and safeguard our customers’ trust in Intercom, evidenced by our SOC2 Type II and HIPAA attestation reports, and ISO27001 certification”. Evolving our security program through a continuous process of risk management.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

ProductPlan

OCTOBER 16, 2020

If there’s one degree that is most beneficial to product management types, it’s likely a Masters in Business Administration. An MBA program, much like a product management job description, covers a broad swath of topics. The product management role entails such a wide range of skills and expertise.

User Testing 75

User Testing Product Management Product Manager Technical Cofounder 75