Mind the Product

SEPTEMBER 20, 2017

It’s the way it has been codified into rituals and certifications, and rolled out mindlessly that misses the point. Design Thinking is how we explore and solve problems; Lean is our framework for testing our beliefs and learning our way to the right outcomes; and Agile is how we adapt to changing conditions with software.

Agile 196

Agile Research Software Feedback Software Product Research 196

Userpilot

DECEMBER 10, 2022

User friction is anything that prevents users from getting things done and accomplishing their goals. Too much friction kills your relationships with customers and eventually results in churn. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers?

Customer Experience 98

Customer Experience User Friction User Testing Customer Feedback 98

The Product Coalition

JULY 10, 2020

Customers are much, much , harder to please than they used to be! Customers don’t just want their needs to be met, they want to be delighted. While some companies prefer to use their MVP as a closed beta for testing only, other lean startups actually launch their MVP as the first version of their product. ??

Product Research 141

Product Research User Testing Customer Experience Research Software 141

Userpilot

JUNE 16, 2024

User onboarding helps users discover features they need to achieve their goals and trains them how to use them. In the article, we share 11 user onboarding tips and show you how to implement them. Well-designed user onboarding experiences help users achieve their goals and overcome friction that could lead to churn.

Onboarding KPIs 76

Onboarding KPIs User Testing Customer Experience Customer Feedback 76

Userpilot

AUGUST 24, 2022

Do you have a solid customer enablement strategy that empowers customers and turns them into power users? Customer enablement can be the key to driving user satisfaction, retention , and loyalty. Customer enablement positions you for increased customer loyalty and satisfaction.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

The Product Coalition

SEPTEMBER 17, 2020

UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things. But they are actually two different disciplines. and communicating designs and requirements to developers.

UX 174

UX User Testing Product Research Research Software 174

Product Innovation Educators

APRIL 26, 2021

The name of this podcast is changing to Product Mastery Now, to better reflect our purpose of helping product managers becoming product masters, gaining practical knowledge, influence and confidence so you’ll create products customers love. . million certifications. Interaction with customers is huge for creating joyful work.

Reporting Tools 204

Reporting Tools Feedback Software Technical Review Agile 204

Userpilot

OCTOBER 23, 2022

How do you not only attract new customers to your business but then turn them into repeat customers that keep sending money your way? In this article, we’ll cover: The benefits of having repeat customers in your business. How to calculate your repeat customer rate. 15 tips for acquiring and retaining customers.

Feedback Software 96

Feedback Software User Testing Customer Feedback Customer Experience 96

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? Product-Market Fit, in simple terms, is whether or not your product is needed.

User Testing 84

User Testing Technical Review Product Marketing Product Research 84

Userpilot

AUGUST 6, 2024

There’s no product growth without customer engagement. No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. TL;DR Customer engagement involves all interactions with customers along their journey.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

The Product Coalition

OCTOBER 26, 2021

So it’s important to do your research and figure out which ones are worth trying. Even if you’re not building a music streaming platform, the model presents a new way of empowering self-organizing teams and building a product loved by millions of users. For example, testing. Unfortunately there are so many to choose from !

User Testing 153

User Testing Research Software Feedback Software Product Research 153

The Product Coalition

AUGUST 12, 2020

They want to build experiences for users. It defines the relationship between the customer problems that the product team is trying to solve and the revenue that the business aims to generate by doing so. To work out your north star metric, think about the one thing that a user can do with your product to help fix their problem.

User Testing 135

User Testing Product Research Research Software Customer Experience 135

Userpilot

AUGUST 23, 2024

How does customer onboarding in banking work? TL;DR Customer onboarding in banking focuses on setting up the customer account and familiarizing them with the bank’s product or service. TL;DR Customer onboarding in banking focuses on setting up the customer account and familiarizing them with the bank’s product or service.

Analytic Tools 105

Analytic Tools Feedback Software Banking Data Visualization 105

The Product Coalition

JUNE 14, 2020

Not testing your ideas is a great way to fail fast. They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. Tips on how to build your own. Draw out a basic idea of what your user interface will look like. What an MVP is.

User Testing 146

User Testing Feedback Software Customer Experience Data Visualization 146

Mind the Product

SEPTEMBER 19, 2019

I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. I often use them to keep on top of the latest trends, ask questions, and to give and receive feedback. There is no one-size-fits-all-approach and what worked for me might not work for you.

Feedback Software 154

Feedback Software Product Management Product Manager User Testing 154

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Careers in programming are a good springboard as are those in sales, customer service, or marketing.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

SEPTEMBER 30, 2022

In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. This can include: Product strategy: Roadmap definition, market research, feature prioritization. Prototyping and design: Wireframes, mockups, user experience flows.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

FEBRUARY 3, 2023

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Point users to key actions with onboarding checklists.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

The Product Coalition

DECEMBER 29, 2020

This put more focus on both the customers and the products themselves. This is when companies started applying consumer PM principles to software PM. 1990: Tim Berners-Lee first tests the software that would become The World Wide Web ?? 2018: The number of global internet users surpassed half the population of the world.

Reporting Tools 179

Reporting Tools Product Management Product Manager User Testing 179

The Product Coalition

AUGUST 25, 2020

A candidate for a Product Manager role can usually safely assume that they won’t be tested on their coding knowledge. They want to test your analytical abilities. Some companies, rightly or wrongly, use coding interviews as a way to test your analytics skills. Far more commonly, you’ll be tested on your CS design knowledge.

User Testing 156

User Testing Analytic Tools Product Research Certifications 156

Product Innovation Educators

APRIL 26, 2021

The name of this podcast is changing to Product Mastery Now, to better reflect our purpose of helping product managers becoming product masters, gaining practical knowledge, influence and confidence so you’ll create products customers love. . million certifications. Interaction with customers is huge for creating joyful work.

Reporting Tools 156

Reporting Tools Feedback Software Technical Review Agile 156

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. However, getting the attention of your target customers with B2B marketing strategies is a lot harder. B2B marketing targets businesses and organizations rather than individual consumers.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

DECEMBER 3, 2022

TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Collect customer feedback with in-app surveys. What is UX design?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

The Product Coalition

MAY 27, 2021

How do you stay user-focused? How do you stay user-focused? Why they’re asking: Most companies, especially product-led companies, pride themselves on being customer-obsessed. As a Product Manager, you’re expected to be the voice of the customer, and to hold the most customer knowledge.

Weak Development Team 167

Weak Development Team Product Management Product Manager User Testing 167

The Product Coalition

JULY 18, 2020

Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products. By making data-driven decisions, you improve your product and the user experience. But what actually makes a data-driven Product Manager?

Data Visualization 144

Data Visualization Analytic Tools User Testing Research Software 144

Userpilot

JANUARY 19, 2021

Customer engagement plays a critical role in your company’s growth and depends on your customer experience. As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What is Customer Engagement? How to Measure Customer Engagement?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Research Software 98

Userpilot

JULY 29, 2024

TL;DR Product marketing is the process of introducing a product to a market and acquiring customers for it. To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition.

Research Software 104

Research Software Feedback Software Product Marketing Reporting Tools 104

The Product Coalition

MAY 13, 2020

Together they talk through what they want to build, and then the POM handles some of the the more nitty-gritty tasks, like data gathering and market research. However at Stripe, Product Ops’ primary focus is on providing value for the user. They strengthen customer feedback loops, and scaling product knowledge within the company.

Product Research 148

Product Research Data Visualization User Testing Research Software 148

Userpilot

JULY 25, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer experience managers is essential for success. TL;DR A customer experience (CX) manager is a professional responsible for improving interactions between a company and its customer base across different touch points.

Customer Experience 85

Customer Experience Data Visualization Customer Feedback User Friction 85

Userpilot

JULY 14, 2024

Here’s a breakdown of the typical career progression: Junior BI Analyst/Data Analyst (0-3 Years) BI Analyst (3-5 Years) Senior BI Analyst/Lead BI Analyst (5-10+ Years) BI Manager/Director (10+ Years) The path to becoming a business intelligence (BI) analyst is not a one-size-fits-all journey. Book a demo to see it in action!

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

AUGUST 23, 2023

Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders. Product analysts track market data, collect customer feedback, identify trends, and draw inferences about users’ needs and behaviors.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

eG Innovations

DECEMBER 27, 2019

This requires that Apache Tomcat be configured to handle the maximum load possible and yet provide the best response time to users. Over the years, we have discovered several tips and tricks for configuring Tomcat to achieve the highest level of scalability possible. This can increase response times seen by users. Conclusion.

Certifications 20

Certifications Weak Development Team User Testing Enterprise 20

Userpilot

JULY 21, 2024

This guide will introduce you to the best resources available for UX researchers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. A UX researcher conducts user interviews, surveys, usability tests, and data analysis to improve software usability, functionality, and user satisfaction.

Research Software 52

Research Software User Testing Product Research Analytic Tools 52

Userpilot

APRIL 30, 2024

TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. The approach makes your company more customer-centric , improves customer satisfaction and retention , and gives you a competitive edge. A robust customer success strategy enables customers to get the most out of the product.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. The Product Collective blog offers lots of practical advice like early-career tips. Nir and Far covers a selection of personal and technical content, including posts on consumer psychology.

Blog 98

Blog Analytic Tools Research Software User Testing 98

The Product Coalition

MARCH 9, 2021

Users should have an opportunity to book the ride just in a couple of seconds, without the necessity to provide a lot of details. This will give users all the options available to choose the most suitable one. Ubers shows available cars even before the user confirms a ride. Arresting their attention ??????? How does Uber work?

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183