UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Car Preferences: Customers range from highly specific to completely flexible.

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Productside

APRIL 2, 2025

PMs are often tasked with aligning stakeholders, guiding engineering teams, and championing the customer. Customers dont care about data structures. Why Storyboarding Works A storyboard is just a sequence of visuals that shows how a user moves from a problem to a solution. As Tom put it: Clarity beats polish every time.

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Product Talk

DECEMBER 18, 2024

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.

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UX Planet

FEBRUARY 3, 2025

Youre not just showcasing your skillsyoure selling your ability to solve problems, think creatively, and make users fall in love with yourdesigns. But heres the kicker: hiring managers and ATS systems dont have time to decode your brilliance. Designed user-centered interfaces based on extensive user research and testing.

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Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. In hardware, features are normally planned out well ahead of time. You have to capture feature understanding from customers upwards of a year before you release the product. To help us, our guest is Matt Genovese.

User Testing 301

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Lenny Rachitsky

JUNE 1, 2025

He is known for his “extreme dogfooding” ethos—personally completing almost a thousand Uber driving and delivery trips to sharpen his product insight and user empathy—and his “ship, ship, ship” mantra, which drives rapid iteration across Uber’s global teams.

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UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Lets explore why now is the perfect time to embark on this product design careerpath. Leverage Dovetail to analyze user feedback and uncover patterns.

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The Product Coalition

OCTOBER 13, 2024

Home assignments have become a standard practice in product management interviews, and candidates often see them as a necessary evil — especially when juggling multiple applications simultaneously, let alone a full-time job and family. A long time ago, in an interview with Google , I suggested that they develop a voice interface.

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Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. ChatGPT on the other hand is easy to access, use and train for anyone.

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Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Texthelp has over 50 million users served by 12 product teams in the US, the UK, and in the Nordics. It was a great experience,” says Tali. Click the image to see a larger version.

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Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. But only if we use the right methods.

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Lenny Rachitsky

MAY 1, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: Eppo —Run reliable, impactful experiments Vanta —Automate compliance. The power of dogfooding: Cursor’s rapid success was fueled by intense internal use (dogfooding) and iterative development, ensuring the product met real user needs.

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UX Planet

JANUARY 18, 2025

Furthermore, clothes are shown on models, leaving users unsure of how items will look onthem. Make it easier for users to find their perfect fit while helping companies improve the shopping experience. AI can tailor the experience. Users would only see clothes available in their size, savingtime.

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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Product Innovation Educators

JULY 22, 2024

Two hours is not a big time commitment, and it helps you get a group of stakeholders all together to solve a problem. Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. ” Perhaps users are spending a lot of time on manual tasks.

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The Product Coalition

JULY 4, 2023

In this article we’ll describe our own Product Hunt launch experience. The experience of three launches, to be precise! Now we’re ready to share our experience and the discoveries we’ve made on this journey. How we launched on Product Hunt three different times Each time we were promoting our product Nitro.

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Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Why do you need to talk to a customer? Lots of that.

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Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

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The Product Coalition

SEPTEMBER 24, 2024

Here’s how you can apply the ‘User Outcome Connection’ and get results. In some instances, these innovations feel like game-changers, set to transform the experience for users across the board. The real difference lies in whether these features address genuine user needs. Let’s break down why that’s essential.

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Lenny Rachitsky

MAY 25, 2025

At OpenAI, she established marketing foundations for ChatGPT for consumers and enterprises, as well as their developer API platform. What pricing experiments actually move revenue? Turn awareness into “use-case epiphanies”: OpenAI didn’t need more eyeballs; it needed to teach people how ChatGPT fits their daily work.

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Lenny Rachitsky

MAY 19, 2025

A step-by-step process for creating GPTs that “think like you” by reverse engineering your own decision criteria 2. What you’ll learn: 1.

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Product Talk

JANUARY 10, 2024

Image created by ChatGPT 4 using DALL-E 2 Happy New Year! We had plans to travel, to ski and mountain bike, and to devote some time to our learning goals. Instead of traveling and recharging, we spent a lot of time at home recovering. And maybe even finally take some time away. But alas, the year didn’t go as planned.

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UX Planet

APRIL 19, 2025

Systems like ChatGPT, Claude, Midjourney, and DALLE are not just assistants; they are collaborators with creative capabilities of theirown. How can we protect vulnerable users? I realized much of the user frustration with generative AI systems stems from a mismatch between expectations and actual performance.

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Productside

NOVEMBER 29, 2024

Between managing stakeholder expectations, prioritizing competing demands, and driving product success, optimizing time as a product manager is your lifeline. Why Optimizing Time as a Product Manager Matters Even the most seasoned product managers struggle with prioritization. It can feel like a Herculean task. Sound familiar?

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Lenny Rachitsky

MAY 15, 2025

Dmitry Zlokazov is the head of product at Revolut, the $45 billion fintech giant operating in over 50 countries, serving more than 50 million customers, and producing some of the world’s top product leaders.

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The Product Coalition

APRIL 28, 2023

We are living in exciting times — the area of the rise of AI tools. Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. You probably heard about chatGPT and the daily changes in the field.

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Lenny Rachitsky

APRIL 27, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: Enterpret —Transform customer feedback into product growth Airtable ProductCentral —Launch to new heights with a unified system for product development Vanta —Automate compliance. Launching five products simultaneously was a transformative move.

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Lenny Rachitsky

JUNE 24, 2025

For everyone else, keep the following list handy next time you’re in a meeting and you’re struggling to keep up with all the AI words flying around the room. Some, which focus on language—like ChatGPT o3 , Claude Sonnet 4 , Gemini 2.5 If you already know all this, no sweat, this post isn’t for you.

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Lenny Rachitsky

MAY 12, 2025

Watch or listen now: YouTube // Spotify // Apple Brought to you by: Paragon —Ship every SaaS integration your customers want WorkOS —Make your app enterprise-ready today Joel Unger , design director at Atlassian, shares how AI is transforming the way he designs Trello and other products.

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UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

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Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. We sketched out a few AI-powered features we thought could be useful, went into production, and put a beta version in front of 160 customers. The ability of GPT-3.5

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The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

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Product Innovation Educators

AUGUST 26, 2024

The Impact of Generative AI on Workplace Culture Generative AI, like ChatGPT, is a hot topic in many organizations. ” Initially skeptical, they found that this practice significantly improved team dynamics and collaboration over time. It has the potential to change how we work, automate tasks, and enhance human capabilities.

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Product Innovation Educators

JULY 29, 2024

ODI shifts focus from generating ideas to understanding and addressing customer needs, leading to more successful products and innovations. Let’s gain perspective from the knowledge and experience of one of the most influential people in product innovation, Tony Ulwick. He started exploring what makes innovation successful.

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Mind the Product

APRIL 16, 2024

The remarkable rise of ChatGPT has become a focal point, prompting teams to explore integrating chat experiences into their Read more » The post Deep dive: UX best practices for AI chatbots appeared first on Mind the Product.

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UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT. And you can bump up Users for a team. The ChatGPT version does everything for you. Why make it harder?

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UX Planet

MAY 1, 2025

Artificial intelligence is not just a backend technology anymoreits now front and center in the user experience. Chatbot &Copilot Example: ChatGPT, Bing Copilot, Khanmigo, DuolingoMax Conversational AI is everywherefrom productivity tools to learning platforms.

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