Lenny Rachitsky

MAY 15, 2025

Dmitry Zlokazov is the head of product at Revolut, the $45 billion fintech giant operating in over 50 countries, serving more than 50 million customers, and producing some of the world’s top product leaders.

Weak Development Team 75

Weak Development Team Technical Review Software Review Feedback Software 75

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. With the release of ChatGPT, it seems like a digital assistant has arrived.

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

UX Planet

JUNE 19, 2025

The Problem: Checkout Scripts Are Disappearing — and So Are Google Reviews Google Customer Reviews helps merchants build trust through post-purchase surveys. For years, Shopify merchants have relied on Checkout Scripts to trigger the Google Customer Reviews opt-in. I created the customer and merchant journeys.

Analytic Tools 57

Analytic Tools Technical Review Data Visualization Software Review 57

Product Innovation Educators

JULY 29, 2024

ODI shifts focus from generating ideas to understanding and addressing customer needs, leading to more successful products and innovations. Let’s gain perspective from the knowledge and experience of one of the most influential people in product innovation, Tony Ulwick. He started exploring what makes innovation successful.

Data Visualization 284

Data Visualization Research Software Product Research Product Management 284

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. But if there’s one thing we learned about social media over time, it’s this – do not get distracted by the hype.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Product Innovation Educators

OCTOBER 14, 2024

Brian has been working for 15 years in different industries like finance, healthcare, and technology. We need to figure out how to use AI to make products that customers will love, while also dealing with all the new things AI brings to the table. for real-time information gathering and fact-checking.

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

The Product Coalition

APRIL 28, 2023

We are living in exciting times — the area of the rise of AI tools. Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. Be skeptical and use your judgment on the generated answers.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. At the same time, a J.D. Source: J.D.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

People-First Product Leadership

NOVEMBER 5, 2024

This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. Someone with a growth mindset views intelligence, abilities, and talents as learnable and improvable through effort. ” Every time you hear a voice saying: “You are not.”

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

ChatGPT 78

ChatGPT Feedback Software User Testing Customer Experience 78

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT. And you can bump up Users for a team. The ChatGPT version does everything for you. Why make it harder?

ChatGPT 98

ChatGPT Feedback Software Customer Experience Customer Feedback 98

The Product Coalition

MARCH 25, 2023

A design and engineering approach that has become more important than the technologies that benefit from it. Companies are working to win the spot of “the best product management platform” in the hearts and minds of their customers. This made me think it was time for a dedicated generative AI app for product managers.

Feedback Software 147

Feedback Software Technical Review Development Team Review User Testing 147

Lenny Rachitsky

JULY 30, 2024

To answer your questions in the most comprehensive way possible, I teamed up with Palle Broe to analyze how leading tech companies are approaching AI pricing and, from that, create a framework to help you make decisions about how to price your own AI products and features. Put them together, and things get dizzying.

Artificial Inteligence 145

Artificial Inteligence Technical Review Customer Feedback Feedback Software 145

Lenny Rachitsky

JUNE 11, 2024

Subscribe now Chatbot tools like ChatGPT and Perplexity are quickly becoming de facto co-pilots for product managers. And 85% are using one weekly 🤯 Robert Bye, a PM at Figma, shared a common sentiment: When was the last time a new tool went from non-existent to daily use for the majority of product managers?

User Testing 117

User Testing Research Software Analytic Tools Technical Review 117

UX Planet

JUNE 13, 2025

White hat designers In Part 1 of this story, we explored how a lone in-house design generalist can free up time and resources by offloading routine UI maintenance tasks to web engineers. So, what can a newly liberated product design generalist do with all that reclaimed time? So is there a way out?

User Testing 64

User Testing Data Visualization Customer Experience Research Software 64

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. Prototyping and design: Wireframes, mockups, user experience flows.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. Maybe it’s because leading with technology is never going to be as meaningful to businesses as solving a problem for them. Sequoia Capital called it a firestorm.

User Testing 100

User Testing Customer Feedback Feedback Software Customer Experience 100

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. 4: The AI Podcast by NVIDIA The AI Podcast by NVIDIA is a captivating exploration of AI’s impact on our world, told one story at a time.

Research Software 104

Research Software Artificial Inteligence Technical Review Technology 104

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Announcing ‘The Intercom Customer Support Trends Report for 2022’. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

AUGUST 27, 2024

TL;DR Gather customer feedback : Actively collecting and acting on customer feedback enhances user experience, builds loyalty, and helps guide product development. Collect zero-party data : Collecting zero-party data allows for more accurate personalization and gives customers control over their data—building more trust.

User Testing 104

User Testing Analytic Tools Feedback Software Research Software 104

The Product Coalition

MAY 20, 2023

While we’ve known for a while that our living space was due for an update, it wasn’t until our 10-year-old daughter started asking for her own room that we realized we couldn’t put it off any longer. However, now that we need to actually begin, we are having second thoughts about timing. Not the status updates you send.

ChatGPT 141

ChatGPT User Testing Software Review Customer Experience 141

UX Planet

JANUARY 12, 2024

OpenAI recently released a long-awaited store for GPTs. Now, ChatGPT Plus subscribers can access a collection of GPTs created by different users. In this article, I want to review the downsides of the current version of the store. The naming of categories at the GPT Store is a bit confusing, too.

UX 98

UX ChatGPT Finance Research Software 98

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction. Product analysis with Userpilot.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Modus Create

MAY 20, 2025

Forum monitoring is essential but tedious Here's how AI can help By Boris Berenberg Posted in AI Transformation , Product Development Published on: May 20, 2025 Last update: May 20, 2025 If you build products for customers, chances are youve explored how AI can help. This work was largely completed during my spare time.

Analytic Tools 40

Analytic Tools Software Review Technical Review Data Visualization 40

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Andrew Chen

SEPTEMBER 30, 2023

Dear readers, I was triggered to write this post because ChatGPT apologies way too much, takes too long to get into the meat of an answer, and I wanted to fix that. Turns out you can alleviate some of this setting up chatGPT’s custom instructions feature and googled to see the top setup on Reddit.

ChatGPT 114

ChatGPT Customer Experience Technical Review Construction 114

Lenny Rachitsky

SEPTEMBER 26, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Sprig ⁠⁠ —Build products for people, not data points • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers — Tamar Yehoshua is the president of product and technology at Glean.

User Testing 106

User Testing CTO Coach Analytic Tools Research Software 106

Lenny Rachitsky

APRIL 9, 2024

Why: The best operators in the world are too busy doing real work to have time to write publicly or explore the newsletter or podcast life. How it works: This is a paid fellowship lasting three months (you’ll be paid $30,000), limited to three people, beginning in July (although timing is flexible). People stuff!

Data Visualization 134

Data Visualization Product Manager Product Management Research Software 134

UX Planet

JANUARY 29, 2024

Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. Here is an example of a test I did with ChatGPT. I asked ChatGPT to follow the Google Material Design guidelines to add styles. I created a simple form with inputs and a submit button.

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Modus Create

JANUARY 9, 2025

The smartphone has become arguably one of the most transformative technologies ever invented when you consider its vast impact across the planet. The parallels between the mobile technology and AI eras are striking for those of us involved in enterprise technology and the surrounding startup ecosystem.

Analytic Tools 40

Analytic Tools Reporting Tools Software Developers Software Development 40

Lenny Rachitsky

MARCH 5, 2024

Product Hunt is one of the most effective ways to get early users for a product. Companies like Notion, Loom, Zapier, Robinhood, and Front all found their first set of users this way. For many, it proves to be a big waste of time. One name kept coming up: Leo Bosuener. A huge thank-you to Leo for sharing his hard-earned wisdom.

Startups 127

Startups Feedback Software Onboarding KPIs Customer Experience 127

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.    We think our top 2-3 major R&D efforts will bring in £15-20M this year. 

Reporting Tools 105

Reporting Tools Software Review Weak Development Team Technical Review 105

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.” ”   1/4 of the stories in last Tuesday’s New York Times business section were AI-related.     1.    

Data Visualization 75

Data Visualization Technical Review Artificial Inteligence User Testing 75

Mironov Consulting

JUNE 25, 2023

 Sales (inevitably) wants to expand our European SMB tech manufacturing ICP to include US-based global banks.  This requires a quick-but-urgent review of the opportunity with Product and Engineering before it’s committed to the revenue pipeline. A competitor announces ChatGPT-based retirement investment advice.  

Weak Development Team 126

Weak Development Team User Testing Customer Feedback Customer Experience 126

The Product Coalition

JUNE 18, 2023

Less risky systems focus on transparency obligations to ensure users are aware of interacting with an AI system, not a human being. EU member states will have a designated authority to review the complaints. Stanford Researchers have already evaluated foundational model providers, like ChatGPT, for compliance with the EU law Act.

Research Software 147

Research Software Artificial Inteligence Systems Review User Testing 147