Lenny Rachitsky

APRIL 9, 2024

As I often do when thinking about a question, I ran a poll on Twitter and LinkedIn asking which core skills of product management folks think are most likely to be impacted/replaced by AI. Tools to explore: ChatGPT , Claude , Gemini , Perplexity , and here are examples of how people are already using ChatGPT to strengthen their thinking 2.

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Product Talk

APRIL 19, 2023

In the past few years, we’ve seen the growing popularity of a concept called “personal knowledge management.” He writes that personal knowledge management includes “how to save, organize, and apply one’s knowledge to solve problems and deliver creative work.” Find all of the posts in this series here.

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Research Software Data Visualization Product Research Systems Review 130

Arkenea

APRIL 10, 2025

A global retailer engaged an external partner for endtoend development of a mobile loyalty app, including integration with POS systems, analytics dashboards, and thirdparty loyalty providers. The vendor managed cloud infrastructure, data pipelines, and security certifications, delivering a turnkey solution within budget.

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UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant.

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UX Planet

JUNE 30, 2025

For example, among banks that have implemented GenAI, 88% have seen improvements in risk management and compliance, and 85% report time/cost savings. Indeed, 64% of finance leaders report using AI for fraud detection and risk management in their institutions. finance leaders cite fraud and risk management as areas in which they use AI.

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TechEmpower - Product Management

SEPTEMBER 25, 2023

When speaking with founders and CEOs, we often hear concerns like this: My project manager is losing confidence in the development team. This is where a technical review can be useful!) Before we review the symptoms, though, please bear this in mind: If your team shows these signs, it doesn’t necessarily mean they’re weak.

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Weak Development Team Software Review Development Technical Review 104

Intercom, Inc.

DECEMBER 28, 2022

Davin O’Dwyer , Senior Managing Editor. For instance, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online.

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Data Visualization ChatGPT User Testing Customer Feedback 78

Alchemer Mobile

JUNE 15, 2024

Alchemer Pulse is a closed system to ensure customers glean accurate and consistent insight from their customer feedback data. Large language model (LLM) services such as OpenAI’s ChatGPT and Google’s Bard rely on algorithms that process natural language inputs and deliver human-like responses to queries.

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Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. Alchemer Pulse leverages AI and natural language processing (NLP) to reshape customer feedback from surveys, reviews, support tickets, social media, chatbots, and custom data into actionable insights.

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User Testing Customer Feedback Feedback Software Customer Experience 100

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

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Reporting Tools Software Review Weak Development Team Technical Review 105

UX Planet

DECEMBER 26, 2023

List of AI Tools being reviewed: Adobe Sensei UX Pilot FigJam AI Dovetail AI User Testing AI Insights MidJourney Dice Khroma Fontjoy Ulzard Validator AI AutoDraw Topaz Labs Let’s Enhance Vance AI Remove BG Hotpot AI Designs AI DALL-E2 1. Currently, in its open beta phase, it is accessible to users on any team or plan.

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Research Software Feedback Software Data Visualization User Testing 105

Lenny Rachitsky

DECEMBER 12, 2023

with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. The newsletter nearly doubled (approaching 600,000 subscribers!), the podcast went from essentially nothing to a top 10 technology podcast in the U.S.

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Userpilot

FEBRUARY 21, 2024

So what are the trends in the data analytics landscape that are actually important for product management ? Contracts : Facilitates complex data management and exchange with formal agreements, ensuring data integrity and compliance in large ecosystems. In SaaS, the top data analytics trends can either be a revolution or just fluff.

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Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Mixpanel

APRIL 12, 2024

Is AI capable of thinking like a product manager and running a product dev project from zero to shipped? Let’s talk about those generative AI systems of today—things like Chat-GPT, Google Gemini, or Midjourney. When Chat-GPT was released, many of us had been aware of GPT-3 and played with that.

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Modus Create

JUNE 20, 2023

Serverless architecture Search results for “serverless architecture” over the past 5 years (2/24/2023) Serverless architecture allows developers to create products without managing the underlying infrastructure. You don’t have to provision servers to run apps, storage systems, or databases at any scale.

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Lenny Rachitsky

JUNE 23, 2024

Before Faire, Ami spent over 15 years at Meta, including as VP of Product and Design for WhatsApp (2B+ users), VP of Product for Facebook’s ads system (now $130B of annual revenue), and director at Instagram. . — Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world.

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Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post.

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User Testing Feedback Software Framework Onboarding KPIs 131

Tyner Blain

OCTOBER 23, 2023

ChatGPT estimates between 100,000 and 300,000 fish which met the rules of the competition could be in the lake. Even a large-language model AI is uncomfortable giving estimates – ChatGPT generated a 200-word-long caveat about the uncertainty in it’s estimate. I still have no idea. No one likes to be wrong.

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Systems Review Weak Development Team Product Research Customer Experience 59

Gainsight

OCTOBER 10, 2023

For example, if they fail a quiz more than 3 times, the AI-powered learning management system (LMS) can send them helpful content. You’ll want to review all the generated content to edit and refine it to perfection. Ask your customers to review the academy, take a survey or hop on a call for a short interview.

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Education User Testing Reporting Tools User Friction 52

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. Instead celebrate when a product manager steps in and helps with a user research study or a designer codes a prototype to accelerate development.

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Department of Product

NOVEMBER 2, 2023

Knowledge Series – How to manage API integrations In this Knowledge Series, we explore some of the most important aspects of managing third party API integrations so that you’re fully equipped to deal with the complexities of API integrations and everything they entails. But many customers are dissatisfied with service bots.

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Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. We were talking about AI and ML well, before chatGPT came along. We needed to look at new ways of handling technology, building a data lake.

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Leadership Customer Experience ChatGPT Technical Review 76

Gainsight

MARCH 12, 2024

For example, he created a course on service management fundamentals geared toward new Hornbill customers, while a course on a more advanced topic is reserved for customers who’ve been around for years. Then, Lila and her team review that feedback and iterate courses accordingly.

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Customer Feedback User Testing Feedback Software Customer Experience 52

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. Right now, ChatGPT performs best on problems where it’s easy to validate the answer or creative contexts where there’s no such thing as a correct answer. ChatGPT’s big debut. Can ChatGPT be creative?

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UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. Many institutions were forced to go virtual practically overnight. Enhancement or transformation?

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Education Research Software Reporting Tools Feedback Software 48

Lenny Rachitsky

AUGUST 12, 2024

What PLG is and why it’s so popular ▶️ PLG is popular due to the shift from sales-driven B2B business models to user-focused, try-before-you-buy tactics: Consumers have become accustomed to testing products before committing, which has led to increased demand for similar experiences in the B2B space.

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Analytic Tools Reporting Tools Data Visualization User Testing 52

Lenny Rachitsky

JULY 9, 2024

If you’re not a subscriber, here’s what you missed this month: Counterintuitive advice for building AI products General management, functional, and hybrid models: Which org design works best for top companies? As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human.

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Reporting Tools Product Research Research Software Feedback Software 109

Arkenea

FEBRUARY 14, 2025

Key Takeaways The Nature survey stated that ChatGPT will benefit research and assist in boring or repetitive tasks. ChatGPT, a generative AI, can access terabytes of data in less than seconds to predict medical conditions. ChatGPT, a newly launched generative AI by OpenAI took the world by storm in the first five days of its launch.

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UX Studio

JULY 15, 2024

In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini. ChatGPT provides clear indicators when it’s searching and when it has completed a response.

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Arkenea

FEBRUARY 22, 2025

Some of the prominent generative AI models used for imaging are DALL-E 2, GLIDE, and ChatGPT. ChatGPT, for instance, is a useful tool for idea generation. Some of the prominent generative AI models used for imaging are DALL-E 2, GLIDE, and ChatGPT. It can also be integrated with EHR for documentation work.

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Generative AI Healthcare Data Visualization Research Software 52

Lenny Rachitsky

AUGUST 13, 2024

She teaches among the most popular courses on AI and Product Management and also runs an AI Product bootcamp as part of the AI Product Academy that she founded. ” AI is both overhyped and under-hyped: She thinks writers complaining writing is dying because of ChatGPT is overhyping and misunderstanding it. Even though ChatGPT etc.

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Research Software Feedback Software User Testing Technical Review 52

People-First Product Leadership

JULY 17, 2023

Identifying the right approach in product management can seem obscure, a bit like looking for sparks of fireworks through the fog. In product management there is always the opportunity to innovate, to do things differently, and to add a bit of your own special super power to turn chaos into order. Now let’s dive in.

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Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

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Lenny Rachitsky

APRIL 29, 2025

What’s beautiful about product management is that everything is our job. What’s maddening about product management is that everything is our job. ” Unlike chat-based LLMs, agents can listen to the real world, make basic decisions, and take action. You can find Tal on LinkedIn and X. Enter AI “agents.”

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UX Planet

APRIL 8, 2025

I think about the team of data scientists working on the algorithms that keep my 6 year old daughter returning to her favorite mobile game, preventing the churn, increasing the retention, the ad views and ARPU, and I wonder what chance they have with the system weve built for them to grow upin? When I was 15, I wanted to be anauthor.

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Analytic Tools Research Software Feedback Software Data Visualization 88

Modus Create

MAY 23, 2025

Maybe your team played around with ChatGPT Pro or built a quick internal chatbot. Ask whats broken in your developer experience : code review delays, poor docs, slow onboarding? You want to review your data for accuracy, freshness, and completeness. Pro tip: Run a systems check before running an AI initiative.

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