Lenny Rachitsky

JANUARY 7, 2025

You’ll find a collection of battle-tested prompts, real-world examples, and a step-by-step guide you can put into practice immediately. Claude , ChatGPT ): The AI tools you probably know, which can also write and explain basic code Cloud development environments (e.g.

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

Lenny Rachitsky

MAY 25, 2025

At OpenAI, she established marketing foundations for ChatGPT for consumers and enterprises, as well as their developer API platform. What makes messaging stick with developers, enterprises, and consumers? While at Stripe, she spent over eight years building and scaling their marketing function from scratch.

Analytic Tools 87

Analytic Tools User Testing ChatGPT Marketing 87

Lenny Rachitsky

MAY 19, 2025

A step-by-step process for creating GPTs that “think like you” by reverse engineering your own decision criteria 2. Practical techniques for improving team writing and presentations with AI-powered feedback 4. Why GPTs are the perfect tool for scaling good management practices without requiring prompt engineering skills 5.

User Testing 83

User Testing ChatGPT Feedback Software Customer Feedback 83

Product Innovation Educators

JULY 22, 2024

Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Dig into the Problem (30 minutes) Now that you know your user, it’s time to get to the heart of the issue. ” Perhaps users are spending a lot of time on manual tasks.

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. You have to capture feature understanding from customers upwards of a year before you release the product. Sometimes you can build a quick prototype to test if value is being delivered. [4:43]

User Testing 301

User Testing Customer Experience Product Research Research Software 301

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Data-Driven Insights: Analyzing user behavior, AI offers insights that guide design decisions. Leverage Dovetail to analyze user feedback and uncover patterns.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Let’s test our assumptions. Why do you need to talk to a customer?

Product Research 320

Product Research User Testing Research Software Feedback Software 320

UX Planet

NOVEMBER 13, 2024

Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others. And if you’re not ready to commit, you can test it out with the free plan which gives you 90 credits to start.

Research Software 105

Research Software Feedback Software Data Visualization UX 105

UX Planet

APRIL 19, 2025

Amid this whirlwind of innovation, I found guidance when I came across the work of Andr Neves, a researcher from the Federal University of Pernambuco, on Heuristics for the Evaluation and Design of Generative AI Applications. How can we protect vulnerable users? It felt like finding a detailed map while navigating uncharted waters.

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Generative AI Research Software Data Visualization Analytic Tools 95

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. You can learn more about assumption tests here.

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User Testing Customer Experience Customer Feedback User Friction 240

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.

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User Testing Feedback Software Onboarding KPIs Framework 134

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. What is a preference test? What are its benefits and drawbacks?

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Product Talk

FEBRUARY 14, 2024

Meet the Continuous Discovery Champion, Tali Melchior Tali Melchior is the Director of Product Management at Texthelp , an inclusive technology company that specializes in tools that help people in education or in the workplace read, write, and research with confidence. One was focused on retention of existing customers.

Analytic Tools 313

Analytic Tools Research Software Product Research User Testing 313

The Product Coalition

SEPTEMBER 24, 2024

Here’s how you can apply the ‘User Outcome Connection’ and get results. In some instances, these innovations feel like game-changers, set to transform the experience for users across the board. The real difference lies in whether these features address genuine user needs. Let’s talk about how to use AI where it matters most.

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Reporting Tools Data Visualization Research Software Artificial Inteligence 147

Product Management University

OCTOBER 6, 2024

If there’s one thing product managers and product marketing managers wish they had more time for, it’s market research. No sales situations, no customer issues, just pure market research without any agenda other than gaining an unbiased view of the market that makes them more effective in their role, especially strategy and planning.

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Generative AI Market Research User Testing Product Research 130

Product Innovation Educators

OCTOBER 14, 2024

AI can help in many parts of making a product, from research to writing product plans and documents. The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing. We’ll need to keep learning as AI keeps getting better.

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Artificial Inteligence Research Software Data Visualization Reporting Tools 243

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

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ChatGPT User Testing Customer Feedback Research Software 98

People-First Product Leadership

NOVEMBER 5, 2024

This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. Back to product sense - some people naturally grasp what users want and how markets work. Test hypotheses, analyze results, and learn from both successes and failures. Want to level up your product sense?

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Lenny Rachitsky

JUNE 11, 2024

Subscribe now Chatbot tools like ChatGPT and Perplexity are quickly becoming de facto co-pilots for product managers. Interestingly, Perplexity was the second most mentioned chatbot, behind ChatGPT. Incrementality test designs for advertising campaigns 6. Explain the product-market-fit survey by Rahul Vohra c.

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User Testing Research Software Analytic Tools Product Research 122

Userpilot

JULY 30, 2024

User interface design is not just about drawing buttons and icons—it’s about designing the way users can interact with your product. There are various types of UI design, including: Graphical User Interface (GUI). There are various types of UI design, including: Graphical User Interface (GUI). Menu-Driven Interface.

User Testing 105

User Testing Feedback Software Analytic Tools Research Software 105

Userpilot

JANUARY 8, 2024

Looking for customer onboarding practices to implement for your product? Features to look out for in the right customer onboarding tool. TL;DR Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product. Grammarly uses a demo document to show users how the tool works.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

Userpilot

SEPTEMBER 25, 2023

In this article, we’ll go over some of the underlying principles driving SaaS design, and how these effectively address user pain points and elevate the overall customer experience. Similarities between human-centered design and design thinking: They both share a strong emphasis on user-centricity.

Feedback Software 104

Feedback Software Research Software Analytic Tools User Testing 104

Userpilot

AUGUST 15, 2023

A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Your launch plan should contain the following: Detailed market research and competitive analysis that examines the current market state and identifies the needs of your target user.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT. And you can bump up Users for a team. The ChatGPT version does everything for you. Why make it harder?

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ChatGPT Feedback Software Customer Experience Customer Feedback 98

UX Planet

FEBRUARY 20, 2024

Review of seven popular GPTs for product designers You can find these GPTs at [link] and you must have a ChatGPT Plus subscription to use them. Canva The first GPT is a Canva. This GPT likely uses the Dalle-3 text-to-image model for logo generation. Grimoire This GPT can help you with coding.

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User Testing Product Research Customer Experience ChatGPT 97

UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. We’ll uncover the hurdles of current AI-powered research tools and spotlight the most promising ones to keep an eye on. Let’s dive in and navigate the future of research together! Read on to get a sneak peek at our research team’s conclusions.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

The Product Coalition

JUNE 18, 2023

For budding AI creators, this is a crucial moment akin to a high student moment familiarizing themselves with the exam format of a prestigious college entrance test. The Test This new law applies to anyone who places an AI system in the EU. Higher-risk systems face stricter requirements, with the highest risk level leading to a ban.

Research Software 147

Research Software Artificial Inteligence Systems Review User Testing 147

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. This can include: Product strategy: Roadmap definition, market research, feature prioritization. Prototyping and design: Wireframes, mockups, user experience flows.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. AI can be used at all stages of user onboarding.

Artificial Inteligence 97

Artificial Inteligence User Testing Feedback Software Customer Experience 97

UX Studio

SEPTEMBER 23, 2024

Our goal was to get user feedback on three popular AI-driven tools used in education. After looking into the growing trends of using AI in education , we conducted usability tests combined with short interviews. During these sessions, we aimed to explore, test, and evaluate AI tools used in the education sector.

Research Software 88

Research Software Feedback Software Education Data Visualization 88

UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. User Testing AI Source: www.usertesting.com/platform/AI 6.

Research Software 106

Research Software Feedback Software Data Visualization User Testing 106

Mironov Consulting

JUNE 25, 2023

Product fit will probably be catastrophic.  This Our CEO thinks that a new product manager is doing a poor job because her product has falling revenue and poor customer feedback.  But A competitor announces ChatGPT-based retirement investment advice.  

Weak Development Team 126

Weak Development Team User Testing Customer Feedback Customer Experience 126

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

Product Research 91

Product Research Startups User Testing Feedback Software 91

UX Planet

JANUARY 12, 2024

OpenAI recently released a long-awaited store for GPTs. Now, ChatGPT Plus subscribers can access a collection of GPTs created by different users. It’s unclear why Dall-e, Writing, Productivity, Research & Analysis are selected as the top-level categories. Categories at GPT Store. The GPT failed to do it.

UX 98

UX ChatGPT Finance Research Software 98

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102