Userpilot

AUGUST 6, 2023

87% of companies either use or are planning to implement marketing automation solutions. You can trigger automatic in-app messages contextually to improve feature discovery and provide in-app guidance. Considering these figures, it’s no wonder that 87% of companies are using or plan to use marketing automation solutions.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Data Visualization 95

Userpilot

FEBRUARY 25, 2024

Funnel analysis allows you to: Measure company performance. Finishes onboarding : This is the end of the onboarding where a thank you message may be shown. Feature engagement dashboard : Monitor key usage metrics and reports in one place. A feature engagement dashboard in Userpilot. Create data-driven product roadmaps.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

Userpilot

OCTOBER 26, 2023

What do successful companies do to drive growth ? TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. What are growth initiatives?

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

JULY 13, 2023

Are you trying to find out how to measure growth of a company? Growth is the lifeblood of any company, and it is paramount for any SaaS company. Measuring a company’s growth helps you understand how much you progressed and where you stand. What is the company’s growth rate?

Onboarding KPIs 96

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 96

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MAY 14, 2023

It also offers very similar features to track user behavior: User segmentation and cohort analysis Group analytics for a wholistic account or company-level analysis Custom events Funnel and drop-off analysis Interactive real-time reporting through Live events Impact analysis Custom dashboards Event Tracking Tool: Mixpanel.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

NOVEMBER 14, 2023

Moreover, omnichannel analytics can help you segment your users more accurately and personalize the marketing messaging to resonate with their unique needs and preferences. For example, you can use it for customer onboarding or to drive account expansion with in-app messages. ClickUp social media post. Impressive, right?

Analytic Tools 102

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 102

Userpilot

MARCH 14, 2023

With freemium , companies are able to increase their brand awareness and grow their customer base at a low cost. The freemium pricing strategy is best suitable for early-stage companies still working on their product-market fit and products that are simple to use and satisfy simple user needs.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

The Secret PM Handbook

FEBRUARY 9, 2018

If this is happening – and often it is – your company will have a hard time making the number of sales you need to be successful. mid-sized company, number of projects, types of projects, how many project managers. Review your company’s marketing message around your product.

Data Visualization 186

Data Visualization Reporting Tools Research Software User Testing 186

Alchemer Mobile

NOVEMBER 8, 2022

Yet, research indicates 67 percent of respondents who leave feedback in a mobile app never receive a response from the company. . ” Indeed, many companies struggle to follow-up on specific customer feedback because of resource or technology constraints. Modernized, WCAG-Compliant Interactions. Apptentive SDK 6.0

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Userpilot

MARCH 16, 2022

In this article, we’re going to look at the onboarding experience for 11 different SaaS companies and draw out valuable lessons you can apply to your own onboarding flows. Showcase the core benefits of your product with in-app messaging. Avoid overly long, meandering messages or product tours and cut to the chase.

Data Visualization 105

Data Visualization Customer Experience User Testing Customer Feedback 105

Userpilot

APRIL 14, 2023

By segmenting them, you’d be able to customize their dashboards and give them workout recommendations matching their preferences. Best for: medium-size product-led companies aiming to quickly and easily boost user adoption in their web-based products. G2 rating: 4.6 It also offers basic analytics and feedback features.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 25, 2024

However, not all product tours are created equal: many companies fail to realize their full potential. SaaS companies that successfully use product tours for user onboarding include Groupize , Userpilot, Attention Insight , Google Analytics, and Loom. The company eats its own dog food. Ready to dive in? Here are a few examples.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 12, 2023

Onboarding checklists and in-app messages will help you onboard your users and help them develop the right level of competence. You can then implement it with in-app messages , checklists, interactive walkthroughs , and a resource center. Features & Events dashboard in Userpilot. What is user adoption?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

FEBRUARY 26, 2023

Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. Likewise, both playbooks are unique across SaaS companies, accounting for differences in approach, targets, interaction levels, etc. It also helps you determine the effectiveness of your messaging.

Feedback Software 96

Feedback Software Analytic Tools Customer Experience Customer Feedback 96

Revulytics

APRIL 30, 2019

Luckily Revulytics can make this easy for you with its ReachOut in-app messaging technology. What is In-App Messaging / In-App Marketing? In short, in-app messaging is a great way to interact with your users and share important information while they are engaged with your product. Using ReachOut for Drip-Campaigns.

Analytic Tools 59

Analytic Tools Messaging Data Visualization Reporting Tools 59

Product Talk

JANUARY 24, 2024

For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company. He sends one follow-up message to anyone who doesn’t respond to his first message.

Research Software 209

Research Software Feedback Software User Testing Customer Experience 209

Userpilot

MARCH 25, 2024

To analyze customer sentiment accurately, these tools dig into a text (social media posts, user reviews , messages, etc.) These reviews are independent of your company’s direct influence, making them unbiased, and can serve as a great source for valuable insights. Userpilot’s NPS dashboard. Talkwalker dashboard 3.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Reporting Tools 100

Mixpanel

APRIL 18, 2024

Believe it or not, rolling out a new product can be a lot trickier for B2B companies. Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. And there are several reasons why.

Data Visualization 94

Data Visualization B2B User Testing Customer Feedback 94

Userpilot

FEBRUARY 29, 2024

Customer analytics deliver many benefits for companies, such as improving customer satisfaction , driving customer loyalty , and increasing customer lifetime value. The account view in Totango allows business users to view all the customer insights from individual customers in one singular dashboard. Pre-built dashboards.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. I founded Prodify so my team and I can help companies by sharing knowledge from our previous experiences.

Technical Review 100

Technical Review User Testing Vision Weak Development Team 100

Gainsight

APRIL 5, 2022

Multi-product companies are bursting with growth potential. If you aren’t intentional and rooted in a clear strategy, it’s easy to fracture your company, drift into silos, and run into a host of growth challenges. What are some examples of multi-product companies? What are the biggest challenges facing multi-product companies?

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Userpilot

MARCH 7, 2024

User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. Unless your product analytics platform supports analytics dashboards to track user engagement metrics from one place. Core feature engagement dashboard in Userpilot. Leaderboards.

Analytic Tools 102

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 102

Intercom, Inc.

JUNE 13, 2022

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., are service marks of Bain & Company, Inc., Increase engagement with enriched mobile push messages. Teams can create contextual, personalized, and engaging push messages – without using any code!

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Usersnap

MARCH 4, 2021

That button sent new feature requests to the moon and is responsible for a huge part of the company’s monthly recurring revenue (MRR) growth. How about if I told you this was also the first time this product manager’s company created this particular process for feature requests? More intrigued? Ready to rock? Great start.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Gainsight

JULY 19, 2019

Companies are constantly releasing new products and features. We decided to use Gainsight PX , our Product Experience Platform, to create targeted messages in the hopes that they would resonate better with the intended audience. This detailed hierarchy also makes it easy to create targeted messages based on user activity.

Analytic Tools 53

Analytic Tools Messaging Customer Experience Data Visualization 53

Userpilot

SEPTEMBER 11, 2023

Enhanced effectiveness of in-app communications with more relevant and contextual in-app messages. Here’s an example: Rather than sending upgrade messages to everyone and relying on chance, you can analyze when and to whom you should send upgrade messages using segmentation. Upgrade message in Calendly.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Customer Feedback 102

Intercom, Inc.

MAY 13, 2022

Some companies may even choose to outsource their customer support to a company that specializes in handling calls as cost and resources may be a deciding factor. The best call center employees are helpful, attentive, empathetic, and knowledgeable about many aspects of the company for which they work. Call recording tools.

Reporting Tools 118

Reporting Tools Outbound Inbound Customer Satisfaction 118

Userpilot

MARCH 25, 2024

By understanding website user’s behavior, companies could: Identify the most optimal conversion paths. Userpilot dashboard. Improved visualization and understanding of user journeys Userpilot reports and analytics dashboards allow you to visualize and analyze all aspects of the user journey. Best thing?

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

APRIL 19, 2024

Userpilot lets you create and style your NPS survey, add qualitative follow-up questions to get more context, select when and to whom to trigger the survey, localize content through translations, and view all the reports in one dashboard for further analysis. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

OCTOBER 27, 2023

We look at how you can combine the two seemingly incompatible worlds and examine examples of companies that have managed to achieve this. Unlike sales-led businesses, a product-led growth company relies on product virality to drive customer acquisition and frictionless experiences that enable users to realize the product value.

Feedback Software 103

Feedback Software Embedded Analytics Analytic Tools Enterprise 103

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. Understanding where you fit is essential, since it sets up basic revenue math for your product/company.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Mixpanel

OCTOBER 15, 2021

Winona is a telehealth company that provides anti-aging and wellness treatments to women based on doctor-prescribed medical advice. However, like most companies, especially those in regulated spaces, we struggled to know where to start. Kameleoon sends the test performance information back to our dashboards in Mixpanel in real time.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Healthcare 59