Alchemer Mobile

MARCH 11, 2025

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers.

Differentiation 130

Differentiation Feedback Software Customer Feedback User Testing 130

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Automation is also streamlining many routine design tasks, allowing designers to prototype and analyze user research muchfaster. Finally, we have user research analysis.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Lenny Rachitsky

DECEMBER 29, 2024

Brought to you by: • Enterpret —Transform customer feedback into product growth • BuildBetter —AI for product teams • Wix Studio —The web creation platform built for agencies — Shaun Clowes is the chief product officer at Confluent and former CPO at Salesforce’s MuleSoft and at Metromile.

Data Visualization 113

Data Visualization Product Research Feedback Software Customer Feedback 113

The Product Coalition

NOVEMBER 12, 2024

How first principles can help you design product roadmaps from the ground up. Product roadmaps are no exception. Creating or even updating a product roadmap can feel like being handed a blank sheet of paper and told you have 60 minutes to write a ten-page college essay on a topic you didn’t study for…. Trust, outcomes, value?

Roadmap 111

Roadmap Automotive Product Research Feedback Software 111

Reveal

DECEMBER 23, 2024

Reveal Embedded Analytics For product owners, leveraging data is not just an advantageits a necessity. Product analytics empowers you to understand gaps in your offering and how users engage with your product. Both embedded analytics and product analytics are designed to help product owners in diverse ways.

Data Visualization 64

Data Visualization Embedded Analytics Analytic Tools Feedback Software 64

UX Planet

MAY 27, 2025

Chasing the next big product win in banking or fintech? According to Quanti research , by the end of 2024, 3.6 Dont Just DigitizeRevolutionize EPAM research (2020) shows 63% of people choose their primary bank based on trust. That means constantly testing new features, listening to feedback and improving the user experience.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

Userpilot

JULY 12, 2025

Understanding your primary objective helps us see if a product-led approach could be a better fit than traditional sales outreach for your growth strategy. Many companies rely on email drips, but this often fails to provide help when and where users need it most—inside the product. Stop relying on outreach alone.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Customer Feedback 66

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. The choice is tough because there’s no single tool that covers all use cases.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Sound familiar?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

OCTOBER 19, 2024

However, while some companies have managed to improve their customer satisfaction levels and benefit from it, many have not. Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. Use CSAT surveys to get feedback from users.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Lenny Rachitsky

MAY 22, 2025

Mayur Kamat is the chief product officer at N26—a $9 billion neobank serving over 7 million customers in 25 countries—where he leads product, design, data, and research. Prior to N26, Mayur was Head of Product at Binance, growing the crypto exchange to a peak $400 billion valuation.

Product Research 78

Product Research Data Visualization Research Software Feedback Software 78

Userpilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. For a productivity app, tracking distraction-free usage patterns, instead of just the total time spent, helps confirm that your users are achieving the end goal that your app was designed for. Test for interconnection. User surveys and qualitative data on Userpilot.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

BrainMates

JULY 9, 2025

Turning Strategy Into Outcomes: Influencing Stakeholders To Achieve Alignment By Erica Wass At a Glance This blog outlines how successful product strategy depends on aligning cross-functional stakeholders, not just building a strong plan. In product management, strategy alone isn’t enough.

Data Visualization 45

Data Visualization Product Research Reporting Tools Strategy 45

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1. Who would be the best fit for this job?

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Lenny Rachitsky

APRIL 6, 2025

Through her course and one-on-one coaching, she’s helped thousands of operators, founders, and product leaders master the art of influence through clear, compelling communication. Lenny may be an investor in the companies discussed. Today, Wes teaches a popular course on executive communication and influence.

CTO Coach 121

CTO Coach Framework Feedback Software Product Research 121

Modus Create

MAY 8, 2025

AI is rewiring product development Is your operating model ready? By Jill Antweiler Posted in Product Published on: May 8, 2025 Last update: May 8, 2025 AI isnt just changing what we buildits changing how we build it. Its about rethinking how we design, validate, and deliver products from the ground up.

Product Research 40

Product Research Data Visualization Feedback Software Analytic Tools 40

Usersnap

NOVEMBER 18, 2024

Ever wonder how some companies make product updates feel like the highlight of your day? For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. A reliable changelog tool ensures teams and users stay informed about product updates with minimal effort.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Alchemer Mobile

NOVEMBER 6, 2024

In fact, 97% of companies say the COVID-19 pandemic sped up all of their digital transformation initiatives. New digital feedback collection tools and advancements in AI have made it easier than ever to monitor customer sentiment. Quick in-app micro-surveys with simple questions like: Do you love our app?

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

UX Planet

JUNE 20, 2025

The $10B blueprint: Beyond Code & Canvas, how AI-Driven thinking will shape the next era of leadership Introduction: Not Just Pixels, But Power What if the future CEO of a trillion-dollar company is someone who blends creativity, systems thinking, and human empathy, with the power of AI? This isn’t science fiction. It’s already happening.

Research Software 66

Research Software Feedback Software Data Visualization User Testing 66

UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. This interplay, known as cross-modal perception, has been a key area of study at Oxfords Crossmodal Research Lab.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

UX Planet

FEBRUARY 5, 2025

Moreover, the product pages were shrouded in ambiguity, not providing the clarity and insightful descriptions necessary for coaxing a credit card out of hibernation. They harnessed the power of analytics like an artist uses a palette, continuously testing and tailoring their offerings based on user interaction data. The result?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

JUNE 10, 2025

Let’s explore nine strategies that successful companies have used to drive mobile app retention and revenue. In fact, Deloitte’s 2024 study found that customers spend 50% more with companies that offer personalized experiences. Embed rich media (product images or short videos) to stand out on lock screens. How do you do it?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Business Acumen Institute

OCTOBER 6, 2023

According to research done by Business Acumen Institute , 62% of people who work within the information technology ecosystem are working on projects that don’t contribute to the business goals of the company. For IT people, the ecosystem of the company has similar constructs. Why is this important?

Reporting Tools 52

Reporting Tools Research Software Feedback Software Technology 52

Userpilot

FEBRUARY 13, 2025

After analyzing 50+ platforms and interviewing dozens of product teams, we’ve uncovered what actually matters when selecting a session replay solution in 2025. It means they can all work together to monitor user behavior, tighten feedback loops, and resolve user pain points quickly. And the best part?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

DECEMBER 21, 2024

It also takes screenshots of the website pages or product screens and combines all the data into what looks like a video recording of the screen. Heap session replay use cases Product managers and UX designers can use Heap session replays to: Identify frustration signals and uncover UX pain points. Feedback (Delighted).

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Product Research 105

Gainsight

JULY 1, 2025

Originally coined by Joe Cothrel, this rule is a helpful directional benchmark to pressure-test early conversion and engagement rates. more pipeline 2x larger deal sizes 33% higher product adoption 3x lower attrition These weren’t power users. This level is about building the foundation. But to get buy-in, you have to keep climbing.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Userpilot

NOVEMBER 29, 2024

This feature enables seamless knowledge-sharing across teams, allowing product, design, and customer support teams to collaborate on insights and quickly align on potential solutions. Tighter feedback loops and faster improvements to user experience. The insights have led us to make meaningful product enhancements.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

JUNE 18, 2020

Guest Post by: Marvin Mathew (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Jordan Bergtraum]. Ruthless prioritization translates to product teams spending time building the right thing at the right time. Each feedback loop has a minimum of four stages. The feedback loop process is.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Arkenea

JUNE 27, 2025

Beta testing is an essential part of developing your healthcare SaaS product and helps you receive valuable feedback from users. Table of Contents: Healthcare SaaS Market Overview Why Design a Healthcare SaaS Product? How Healthcare Organizations Can Choose a Healthcare SaaS Company? billion by 2026.

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

UserVoice

APRIL 4, 2017

It’s no secret that product managers wear a lot of hats. Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management. User Research Tools for Product Managers.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Business Acumen Institute

SEPTEMBER 18, 2023

Some of you also know me through some of the books I’ve written, namely Product Manager’s Desk Reference, Business Acumen Handbook, and so on. I do a lot of research. And, the research is done sometimes to the workshops I deliver. Now, certainly, many of you work in big companies. So what is going on?

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40

Modus Create

APRIL 25, 2025

How AI can supercharge DevEx And why you should care By Andy Dennis Posted in Digital Transformation , Platform Published on: April 25, 2025 Last update: April 25, 2025 The experience that's slowing down your developersand your business 92% of developers already use AI coding tools, and 70% say AI improves productivity.

Feedback Software 40

Feedback Software Reporting Tools Research Software Product Research 40

The Product Guy

FEBRUARY 13, 2020

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. For product leaders, that means taking a step back to build a team that can be customer-centric and deliver ongoing innovation to the market. Low accountability Limited visions of the product by PMs.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery?

Product Research 321

Product Research User Testing Research Software Feedback Software 321

Product Talk

AUGUST 4, 2021

It won’t surprise you to hear that I use the same continuous discovery habits that I wrote about in my book to run my business. My primary objective across my business is to increase the number of product trios who adopt a continuous cadence to their discovery work. Turning My Content Into a Product. That was a start.

Product Research 300

Product Research Books User Testing Research Software 300

Product Talk

APRIL 11, 2018

I get asked all the time, “How much time should we spend in discovery ?”. First, it assumes you do discovery first and then delivery second, which is not true. You need to do enough discovery to mitigate unacceptable risk. Now as a discovery coach , I would ask, “How could you have learned about feature B earlier in the process?”

Product Research 246

Product Research Customer Experience Software Review Feedback Software 246

Johanna Rothman

JANUARY 21, 2021

Here, I assume you want multiple releases for your product. That means you will make different product-based decisions at different times. Consider the Continuum of Feedback Loops and Decisions. Product owners might want to change the roadmap as often as every 1-10 days, but I don't see that often.

Product Research 134

Product Research Feedback Loop Agile Roadmap 134