Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. You need to know where to start.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

ProductPlan

AUGUST 17, 2020

Focusing your themes on phases of the customer journey enables stronger partnerships between the product team and other functional groups because their goals become less disparate from the product strategy. Prospects know our product exists, and it has a positive reputation. CUSTOMER KPI: Reach. Phase 3: Set-up.

Onboarding KPIs 100

Onboarding KPIs Roadmap Customer Experience KPI 100

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data.

KPI 60

KPI User Testing Product Research Product Strategy 60

Alchemer Mobile

MARCH 26, 2021

Every company says they’re “customer-centric,” but very few actually are. Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Incorporate customer feedback directly into your product roadmap. Track more than just NPS or app store ratings.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

ProductPlan

NOVEMBER 10, 2020

In between “scrappy startup” and “enterprise behemoth” lies the mid-size company. For product executives, their firm’s growth from a small startup to mid-size going concern means a few key changes in how they build and lead their teams. Successfully navigating this shift requires some key actions from product executives.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

The Product Coalition

FEBRUARY 27, 2023

With these types of insights, a few things happen here: we expand our KPI list to include things such as “Increase pages/session” and “Increase events/session”, but maybe most importantly, is our insights can now start taking the shape of hypothesis and opportunities.

Data Visualization 127

Data Visualization Customer Feedback Customer Experience Analytic Tools 127

Mind the Product

MARCH 8, 2019

However, they’re useful as pillars as you can easily measure them, and that means you can easily understand the impact of the product team’s work. Mission-driven companies have a “wrong” that they want to make right in the world; they have a cause that they’re deeply passionate about. Define a KPI to track process.

KPI 157

KPI Banking User Testing Product Research 157

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. But your company isn’t a VC, even if some back it.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

The Product Coalition

JUNE 18, 2019

Ria brings forth a diversity of perspective cultivated over a long, cross-discipline, career spanning program management, product strategy, digital marketing, customer research, analytics, and strategic partnerships. Not just as a company, but as a planet, we need to think about this more. Sometimes, AI might not be necessary?—?and

Analytic Tools 60

Analytic Tools Research Software Artificial Inteligence Data Visualization 60

ProductPlan

MAY 2, 2022

“Many leaders fail to realize that digital transformation must be synonymous with product transformation and the ability for an organization to be successful,” says Barbir. Read Implementing an Effective Product Transformation Strategy on the ProductPlan blog. The post What Is a Product Operating Model?

Customer Experience 52

Customer Experience KPI Customer Feedback Agile 52

ProductPlan

AUGUST 7, 2020

Working in startups and big technology companies, I’ve encountered one question more than most: “How do I make the switch from engineering to product management?”. So, what qualities does it take to become a product manager ? What differences lie in the company expectations? Who am I building for?, Watch them below.

Engineering 107

Engineering Leadership Customer Experience Feedback Software 107

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Note that depending on your product and its usage interval, you might have to change this) Retention: 3/7/14 Day Monetization: LTV; Daily revenue per user, units sold, discount rate, unit ASP How to setup your KPI dashboard(s): Once you have done all of the above setting up your dashboard is relatively simple.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? But strategy is all about focus and finding ways to not compete.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

As Mixpanel’s VP of Product and Design, and our former Head of Engineering, Neil Rahilly brings a blend of strategy, hiring, management, and career advice to those who want to push innovation at their companies forward. How do you define your product strategy? And you can really delight those users.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Birst BI

JANUARY 29, 2019

A business user simply selects a KPI of interest, and machine learning algorithms run automatically across all data points that are related to generate the key reasons “why” a KPI is trending upward or downward. Mona Patel works in Birst’s Product Strategy team.

Data Visualization 78

Data Visualization Analytic Tools Artificial Inteligence Reporting Tools 78

Mind the Product

DECEMBER 12, 2018

Together we uncovered a group of users who’ve used UserTesting to democratize research and change their company culture. This research has allowed us to make more informed and confident decisions about our product vision and roadmap. Many teams might immediately jump to finding solutions that will help move toward that KPI.

User Testing 119

User Testing Customer Feedback Research Software Data Visualization 119

ProductPlan

APRIL 7, 2022

“The global pandemic has taught us that businesses who remain agile and open to digital transformation will be successful, but that that doesn’t guarantee changes in how a company operates.”. Read Implementing an Effective Product Transformation Strategy on the ProductPlan blog. The post What Is a Product Operating Model?

KPI 40

KPI Customer Feedback Customer Experience Agile 40

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. But your company isn’t a VC, even if some back it.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Mind the Product

DECEMBER 23, 2019

To help cope with environmental constraints, it is important to understand what specific KPI is being solved with a new roadmap feature. Also, it’s important for the product team to get outside and meet with customers to understand what they’re solving for. By Mihnea Galeteanu and Jane Helman appeared first on Mind the Product.

Engineering 92

Engineering KPI Roadmap Customer Feedback 92

Amplitude

MARCH 21, 2018

An introduction to product strategy with examples of north star metrics across industries. The product north star is easily the most powerful and misunderstood product strategy framework in use today. Should a company only have one product north star? How do you select a good product north star?

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

Amplitude

APRIL 9, 2019

Jessica Wagner: I’m a lead product manager at Fueled , a digital product agency in New York that specializes in cutting-edge design and technology for mobile apps, websites, wearables, and blockchain. I’ve spent my entire career in product strategy, so this is a very organic progression for me.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Reporting Tools 61

The Product Coalition

NOVEMBER 26, 2019

QA, but it didn’t fix the planning waterfall : Strategy? Execution, which most companies still practice. Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. Specification ?

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Amplitude

MARCH 21, 2018

The product north star is easily the most powerful and misunderstood product strategy framework in use today. More product teams are dealing with the consequences of not defining it at all or defining it the wrong way and leading their team down an unintended path. Should a company only have one product north star?

Research Software 110

Research Software Customer Experience User Testing Data Visualization 110

The Product Coalition

OCTOBER 5, 2021

The Product Excellence Maturity Model from ProductBoard is another great resource for checking whether your organisation is truly excelling at product development, especially assessing how the organisation understands and relates to product strategy and objectives. Find Angus on LinkedIn. Find Kayla on LinkedIn.

Weak Development Team 150

Weak Development Team Reporting Tools Research Software Feedback Software 150

ProductPlan

JULY 10, 2020

I’ve worked exclusively on digital products for over 14 years , primarily in product and design-centric roles. Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Lack of shared goals.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Radical Product

MAY 5, 2020

An iteration-led approach can move financial KPI up and to the right, but it doesn’t always make our world better. While a select few companies see record profits during the recovery, we’ll still have millions unemployed. Strategy : A comprehensive product strategy helps you answer the following 4 questions.

KPI 52

KPI Vision User Friction Agile 52

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. The Origin of NPS. How NPS is Calculated.

Product Research 107

Product Research Customer Experience User Testing KPI 107

Gainsight

OCTOBER 14, 2020

A PM’s role has evolved from its inception in 1931 at Proctor & Gamble to today, where companies are building rapidly in the cloud, and PMs are navigating ambiguous challenges. Nick opened the day by reminding us that he started his career as a Product Manager, making him uniquely empathetic to the increasing demands on this role.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

The Product Coalition

MARCH 15, 2020

Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Amplitude

JANUARY 23, 2018

Each of them works with Amplitude because they believe we will help them build a better product. . But this naturally raises a simple question: why do companies need help building better products? And the traditional ways of building and delivering product just don’t cut it in today’s product-led era.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. This understanding of why we do what we do is core to our product strategy, and informs every decision we make. what the heck is a Roth IRA?),

User Testing 75

User Testing Weak Development Team Product Research Customer Feedback 75

ProductPlan

SEPTEMBER 17, 2019

Product ops is a role still very much in its infancy, but it’s starting to show up more and more in technology company org charts. The product operations team takes care of operational items and free up product management’s time to focus on business issues. Product Operations Dashboards Are Worth It.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. Your company leaders have ideas, fellow employees have opinions, and customer data is flooding every screen you have. How do you know which KPIs are worth your time? Additionally, tracking product performance is a catapult for growth.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

ProductPlan

FEBRUARY 8, 2022

As product management has evolved, so has the scope and scale of the role. The bread and butter product management tasks are prioritizing , evolving product strategy , and managing the product roadmap. Meanwhile, other organizations use a one-to-one structure, matching one product ops person for each product team.

Data Visualization 99

Data Visualization Feedback Software Reporting Tools Research Software 99

ProductPlan

OCTOBER 26, 2021

Unfortunately, this means a scant opportunity to promote ourselves leads to personal “brands” that seldom extend beyond our companies’ walls (physical or virtual). Variety is the Spice of Life and the Bane of Product Management Careers. Variety is the Spice of Life and the Bane of Product Management Careers. To your company?

CTO Coach 86

CTO Coach User Testing Product Research Data Visualization 86

Bain Public

JANUARY 11, 2022

This includes the BHAG (the big hairy ambitious goals), your value proposition, the product mission as well as its strategy to expand into new markets, innovate or create efficiencies — doing more with less. A pivot shouldn’t impact the company BHAG or product mission, but will directly affect strategies and tactics.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Roadmunk

JULY 20, 2017

While not the most glamorous part of a product manager’s job, tracking metrics reveal blindspots, foster stakeholder confidence and offer vital product (and organizational) health checks for PMs. At a SaaS company, metrics can be even more muddled for PMs. Being a SaaS company ourselves, we want to help.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74