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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

This enables companies to make informed decisions, tailor products, and improve customer experiences based on a deep understanding of customer needs and trends. and engagement levels companies can gain insights into customer behavior. and engagement levels companies can gain insights into customer behavior.

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SaaS Valuation: How to Value a SaaS Company + Tips for Improving Valuation

Userpilot

Introduces key metrics that can affect your company’s value. TL;DR SaaS valuation involves assessing the current and projected value of the company, for instance, when seeking VC funding or selling. An accurate valuation is necessary to secure the right price for the company or adequate funding without diluting its share value.

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Revenue Goals are Not Company Strategies

Mironov Consulting

We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months of iron-clad commitments, non-negotiable delivery dates, major organizational changes, and accurate predictions of revenue.    I’m not against planning.  ” What To Do?

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UX Strategy: Step-By-Step Guide for SaaS Companies

Userpilot

We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page.

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The Product Corner: Maximizing Impact, Reducing Hours, and Accelerating Roadmaps with Data

Speaker: Edie Kirkman - VP, Digital at Focus Brands

In this engaging webinar, we will explore how companies can become more efficient and effective in understanding customer interactions with their products. By leveraging data-driven insights, companies can accelerate time-to-market, enhance product quality, and align offerings with customer needs.

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Customer Value Management: The Ultimate Guide for SaaS Companies

Userpilot

CVM helps companies identify not only user problems but also their willingness to pay for relevant solutions. Sales reps can use the knowledge to shift sales negotiations from price to value. That’s when the team develops the product and helps users to use it effectively, for example, through onboarding and in-app support.

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5 Funnel Analysis Examples For SaaS Companies (+ Process & Tools)

Userpilot

Funnel analysis allows you to: Measure company performance. Funnel analysis report generated using Userpilot. Increase revenue growth : Enhancing user journeys across multiple areas leads to better product experience , increased conversion rates, and more long-term retention. Here’s a simple template you can use.

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The Problem with Product Market Fit (and What to Use Instead)

Speaker: Daniel Elizalde - Product Executive and Advisor

There is a big problem with the term "product market fit." Unfortunately, most B2B companies go through the innovation journey using abstract terms and intangible metrics, such as “trying to reach product market fit.” Ask ten people to define PMF and you’ll get ten different answers.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.