Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. product marketing, user research, content design, etc.).

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

Product Innovation Educators

AUGUST 15, 2022

Today we are talking about a popular and often misunderstood product management tool—Jobs to be Done (JTBD). It was published while I was working on my PhD in Innovation and resonated with my research on why products fail. You shouldn’t be studying milkshakes—the milkshake is a solution.

Research Software 286

Research Software Product Research User Testing Data Visualization 286

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Over time it’s become more of a mixed platform. And they said, “An iOS app.” Growing a gated platform. What drove that change?

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Product Innovation Educators

NOVEMBER 27, 2023

Having begun her career with McKinsey and Accenture, Lisa’s experience has allowed her to achieve a 96% transformation program success rate, in comparison to only around a 30% success rate as reported by most research. Not Digital transformation has been around as long as digital technology has.  Not bad Lisa.  Not bad Lisa.

Weak Development Team 278

Weak Development Team Reporting Tools Product Research Research Software 278

UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. This gap in engagement and recognition highlights the customers expectations for a more dynamic and modern digital banking experience.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

The Product Coalition

JULY 21, 2022

For the past few weeks, I have been researching the Web3 phenomenon. is semantic web which means it is a common framework that allows user to reuse and share data across different enterprises, applications, and communities. Many technological advancements have occurred over the years since the invention of the internet.

Research Software 174

Research Software Banking Vision User Testing 174

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. External Solutions: When your application faces the world, reliability and legality take center stage.

Artificial Inteligence 148

Artificial Inteligence Data Visualization Reporting Tools Research Software 148

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

UX Planet

MAY 1, 2025

After years of digital innovation, many financial apps still drown users in dataand miss what really matters: how people feel about their money. Research in consumer neuroscience by Kenning and Hubert (2008) indicates that subconscious, emotional factors strongly influence our decisions. In practice, it actually does the opposite.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

The Product Guy

APRIL 25, 2017

Determining what goes into your product roadmap to execute on this vision can be boiled down to two things: quantitative and qualitative research. From a planning perspective, quantitative research and feedback is pretty straight-forward – note: I didn’t say easy. Recording Software – $10. Day 4: Determining Budget.

User Testing 186

User Testing Customer Feedback Customer Experience Feedback Software 186

Userpilot

SEPTEMBER 30, 2024

A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. through surveys, interviews, and other Voice of Customer research. SMART goal-setting framework. Userpilot vs Pendo comparison.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Userpilot

SEPTEMBER 2, 2021

Acquisition, activation , adoption , retention , revenue , and referral are the six pirate metrics for measuring growth in the SaaS industry. Product-led marketing tactics work best when implementing a market penetration strategy, which is often the best approach for a SaaS business. What is a growth strategy in SaaS?

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

MARCH 6, 2024

Data visualization : Trends and patterns are easier to discern when viewed, with the help of the right visualization tool. Feature usage comparison to measure usage differences between features and understand why one is performing better or worse. Ready to start conducting product trend analysis for your SaaS?

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Research Software 102

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Run continuous market research, discovery, and/or user research to better understand how to solve problems. Platform Product Manager.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

FEBRUARY 25, 2021

That is why we asked some of the best SaaS marketing practitioners for their best plays with the highest win percentage. In this SaaS marketing playbook, we have compiled the hottest trends in growth marketing as told by real people on the field. SaaS Marketing Playbook Table of Contents. SEO for SaaS Marketing.

Research Software 91

Research Software User Testing Outbound Marketing 91

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Create a strong system of accountability. Create an equally strong system of inspection.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

Userpilot

SEPTEMBER 15, 2023

TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing helps teams design user-friendly and intuitive UIs, websites, and apps that satisfy user needs. If possible, use AI tools to organize and analyze the qualitative insights.

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. TL;DR The Kano model is a product development framework that helps identify and categorize customer needs based on the level of delight they can deliver in comparison to the effort invested. Book a demo now to learn more.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Experience Customer Feedback 105

Userpilot

MAY 14, 2024

A consumer behavior model is a simplified framework that explains why and how people make purchasing decisions. To mention a few, understanding and analyzing customer behavior helps you: Conduct better consumer research. Can SaaS companies maximize it? What Is a Consumer Behavior Model? The benefits of models are enormous.

Data Visualization 105

Data Visualization User Testing Analytic Tools Customer Experience 105

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. Over the course of our conversations, we were pointed to several measurement frameworks for finding product-market fit, with differences depending on the product category, and industry. Every business is unique, and metrics frameworks apply differently.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? TL;DR The product funnel is a framework outlining the stages of the customer journey , starting from its discovery and ideally leading to customer loyalty and advocacy. There are a few good reasons why SaaS organizations love product funnels. Its different stages.

Analytic Tools 104

Analytic Tools Onboarding KPIs Research Software Data Visualization 104

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. The answer is clear: after extensive research and preparation. When should you consider Scaled Agile? How do we get there from here?

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Agile Data Visualization Reporting Tools Research Software 103

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. The wave of agile transition projects, particularly in large, established organizations over recent years, has provided those frameworks with a tremendous tailwind. software is eating the world?—?,

Product Research 103

Product Research User Testing Customer Experience Reporting Tools 103

Userzoom

AUGUST 15, 2019

Remote unmoderated usability testing is a flexible and versatile methodology that caters to various research needs. It’s known for its economy with time and money in comparison to a lab-based study, and it can provide statistically valid quantitative data, as well as immediacy to usability issues with video, qualitative, and behavioral data.

User Testing 118

User Testing Product Research Testing Research Software 118

Arkenea

DECEMBER 15, 2024

We have tried at least one diet and nutrition app after gaining a few extra pounds. Though some of us may still be struggling with keeping up with the strict diet routine the app has to offer, the usage of such apps hasn’t dropped. diet and nutrition app market was valued at $2,187.63 percent by 2028.

Research Software 52

Research Software Analytic Tools Feedback Software User Testing 52

Good Product Manager

AUGUST 17, 2015

I tackle this question, and introduce our SiriusDecisions Product Ownership Decision Framework , designed to help product management leaders through the process of deciding which approach is right for them. I’ll be presenting this webcast next week: August 26: The Keys to Succeeding With Integrated Solutions.

Workshop 74

Workshop Research Software Feedback Software Product Management 74

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. Having a product messaging framework is important because it sets the precedence for how the market and your potential customers will see your brand. What is product messaging in SaaS?

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Roadmunk

APRIL 3, 2018

It’s about synthesizing a lot of information, understanding the system, trying to piece together what is the problem, breaking it down into small manageable chunks so you can analyze it, and then figuring out what is the right solution from there. The same thing goes for solution exploration or really iterating on a concept.

Research Software 89

Research Software Feedback Software User Testing Product Management 89

UX Studio: Product Management

NOVEMBER 8, 2021

Our independent research ranks design companies based on their portfolio, skills, capabilities, and pricing. Now we decided to conduct extensive research to find and assess web design companies in Sacramento, California. If you need help with product design or user experience research, contact us at UX studio.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Userpilot

APRIL 19, 2024

Looking for the best way to do market research? From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Applying insights from market research to product development and marketing strategies can significantly enhance business growth.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

The Product Coalition

NOVEMBER 24, 2020

On the other hand, the Scrum Master theses also cover, for example, the relationship with the Product Owner, they deal with agile metrics, and how to kick-off an agile transition, thus moving beyond the original framework of the Scrum Guide. Product discovery using the Design Thinking, Lean Startup, or Lean UX frameworks help.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales. And rightly so.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Reveal

SEPTEMBER 23, 2021

With the rise and spread of cloud computing platforms, organizations are increasingly considering hosting analytics applications on shared infrastructure. Multi-tenancy is a software architecture in which a single software instance serves multiple different clients called tenants. Reveal Embedded Analytics.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. We also looked at some other research by Mind the Product and by Richard Banfield.

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Feedback Software Research Software User Testing Product Research 60