Userpilot

APRIL 19, 2024

Looking for the best way to do market research? From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Applying insights from market research to product development and marketing strategies can significantly enhance business growth.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

APRIL 1, 2022

What does the SaaS product localization process involve? How do you develop and implement a SaaS localization strategy? If you’re looking for help with localizing your in-app experiences, get in touch with Userpilot for a Demo! Payment system localization ensures local users can use payment methods they are used to.

Research Software 94

Research Software Feedback Software User Testing Product Research 94

ProductPlan

MAY 3, 2023

While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools and processes. Your business is more than just the product on a shelf or in an app store, it’s the entire operation.

Analytic Tools 67

Analytic Tools Research Software Feedback Software Data Visualization 67

Userpilot

JANUARY 23, 2024

Conduct deep market research through surveys and interviews to understand customer preferences and market trends. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

The Product Coalition

SEPTEMBER 8, 2022

We need to know what job they are doing, what problem they are solving, and what words they use to describe those things… before they know that the solution is out there. There are great tools for product managers to assist with this. Here are 5 tools for SEO and analytics that are easy to use. ahrefs I absolutely love ahrefs.

Data Visualization 135

Data Visualization Analytic Tools Reporting Tools Research Software 135

Intercom, Inc.

AUGUST 20, 2020

Unpacking this central conundrum is at the heart of Alex Wolf’ s work – the self-described “consumer-facing anthropologist” has made a career by thinking deeply and talking widely about issues related to the pervasive role of technology in modern life. She asks what are the risks involved in “outsourcing” so many of our skills to technology.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Usersnap

APRIL 2, 2020

This is where a customer feedback tool can help. What is a customer feedback tool. A customer feedback tool is a software solution designed to help businesses collect, measure, and analyze customer feedback, as well as make data-driven decisions based on that feedback. What to look for in a customer feedback tool.

Feedback Software 59

Feedback Software User Testing Data Visualization Reporting Tools 59

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. External Solutions: When your application faces the world, reliability and legality take center stage.

Artificial Inteligence 123

Artificial Inteligence Data Visualization Reporting Tools Research Software 123

UX Planet

DECEMBER 19, 2023

Qualitative research relies heavily on effective interview techniques to gather rich and insightful data from participants. Interviews provide researchers with the opportunity to delve deep into the thoughts, experiences, and perspectives of individuals, uncovering nuances that quantitative methods may miss. Types of Interviews 1.

Product Research 90

Product Research Research Software User Testing Data Visualization 90

Alchemer Mobile

JULY 11, 2019

As I’m writing this article, there are 2,687,780 mobile apps available in the Google Play store, and there were 2.2M mobile apps in the Apple App Store as of February 2019. Sure, but to get into the top 100 apps in the Google Play Store, you and your application have to be in the top 0.004 percent of all applications.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

Usersnap

APRIL 2, 2020

This is where a customer feedback tool can help. What is a customer feedback tool. A customer feedback tool is a software solution designed to help businesses collect, measure, and analyze customer feedback, as well as make data-driven decisions based on that feedback. What to look for in a customer feedback tool.

Feedback Software 52

Feedback Software User Testing Data Visualization Reporting Tools 52

Userpilot

MARCH 6, 2024

Data visualization : Trends and patterns are easier to discern when viewed, with the help of the right visualization tool. Feature usage comparison to measure usage differences between features and understand why one is performing better or worse. Ready to start conducting product trend analysis for your SaaS?

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Research Software 75

UX Studio

MARCH 30, 2024

Participant recruitment is crucial for successful UX research. By understanding the pros and cons of each, you will be able to select the best recruitment method for your research study. Recruitment in UX research is finding participants for your qualitative research activity. Build your own internal research panel.

User Testing 66

User Testing Research Software Customer Experience Product Research 66

Userpilot

MAY 14, 2023

The best solution is to ask them directly. You can use surveys like CSAT , CES , and NPS surveys are used to collect customer feedback from each user segment in-app. Interviews and focus group discussions are typically used for market research to ask individuals or small groups specific questions. What is customer feedback?

Feedback Software 84

Feedback Software User Testing Customer Feedback Analytic Tools 84

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Shows how to leverage PLG strategies to boost the value of your SaaS business. Want to learn how Userpilot can help you improve your SaaS valuation?

Feedback Software 87

Feedback Software Analytic Tools Research Software Data Visualization 87

Userpilot

JULY 26, 2022

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. You’re not alone. Agree or disagree. Like or dislike.

Feedback Software 90

Feedback Software User Testing Research Software Customer Feedback 90

Userpilot

AUGUST 11, 2022

Creating a minimum-viable onboarding process with in-app guidance. Educating customers with in-app help and improving customer experience. Personalize in-app experiences based on specific segments and in-app behavior. Conduct in-app microsurveys and NPS surveys for quantitative and qualitative research.

Feedback Software 91

Feedback Software Research Software Analytic Tools User Testing 91

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. What is the dark funnel in SaaS? Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools.

Analytic Tools 86

Analytic Tools Research Software Feedback Software Data Visualization 86

Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Feedback is essential for SaaS companies because it helps product teams improve the user experience. In comparison, passive feedback is the one initiated by the user. In-app surveys.

Feedback Software 86

Feedback Software User Testing Customer Feedback Analytic Tools 86

Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Mobile apps dominate our digital experiences. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Onboarding KPIs 84

Usersnap

AUGUST 4, 2020

Especially when looking at the tool-side of project management. I see new tools popping up every other day. With Jira and Trello – we looked at two major project management tools, their benefits and drawbacks and most importantly their main differences. Project management tools. The basics of Jira.

Data Visualization 98

Data Visualization Reporting Tools Feedback Software Research Software 98

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. In response, consumers interacted more with brands through their apps.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. Over the past four years, we’ve seen the volume of in-app surveys grow exponentially. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

JULY 7, 2022

In SaaS, this means renewing their subscription or purchasing an upgrade. Replicating the experience your loyal customers went through with user research. Leverage in-app messaging to communicate with your customers regularly. Here’s how you can drive WOM with in-app engagement. Let’s go over the basics first.

Research Software 88

Research Software Feedback Software Customer Experience User Testing 88

Userpilot

NOVEMBER 21, 2022

In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. There is a range of options available, from paid sites, social media, testing communities, or directly within your app. Ready to get started?

User Testing 81

User Testing Feedback Software Analytic Tools Research Software 81

Split

FEBRUARY 24, 2023

Still, against the enormous pressure to continually improve, the best software teams deliver the goods safely and on time. As it turns out, there’s an important set of metrics all software teams should use as their benchmark. DORA stands for The DevOps Research and Assessment Team. But what’s the barometer for true success?

Research Software 94

Research Software Software Review Product Research User Testing 94

Product Talk

AUGUST 18, 2021

Product discovery is often defined in comparison to product delivery. Most of these projects are framed in the solution space—they take the form of “build this feature” or “launch this program.”. If we are lucky, we might do some customer research at the beginning of the project. And what do you need to know about it?

Product Research 295

Product Research Research Software User Testing User Friction 295

freshtrax

DECEMBER 1, 2023

No-code tools are now frequently used in the field of web development. In the past two years, our company has been using no-code tools in our projects. These tools have allowed designers to work efficiently, from the execution of the design to the implementation and development phase. Image source. Image source.

Research Software 59

Research Software Customer Experience Reference Web Development 59

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. It shows what you can do for them and why they should pick your solution. When writing your product messages, conduct market research, and try to really understand your target buyers.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

APRIL 6, 2022

Selling software isn’t the same as selling any other product/service, that’s why a SaaS marketing plan can be a valuable asset. Unlike the traditional marketing plans that focus on only attracting prospects, SaaS product marketing helps you stand out in the market and looks at every stage of the customer funnel.

Research Software 52

Research Software User Testing Onboarding KPIs Customer Experience 52

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years. But UX studio did.

Research Software 89

Research Software UX Feedback Software User Testing 89

DevelopmentCorporate

AUGUST 9, 2021

The Software Equity Group continues to publish excellent research on software-related M&A activity. Q2 2021 showed a modest decline in SaaS operating metrics. There was a sequential increase in Enterprise Value/ Revenue valuations in comparison to Q1 2021.

Research Software 52

Research Software Enterprise Product Research Development 52

Userpilot

JULY 4, 2022

User experience is one of the factors contributing to the success of a SaaS product. Not playing video tutorials inside the app- don’t make users go back and forth between your product and other web pages while they are trying to get help. Not adding an X on the modal – don’t force users to engage with in-app prompts.

Feedback Software 89

Feedback Software Analytic Tools Research Software User Testing 89

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them.

Analytic Tools 80

Analytic Tools Data Visualization Research Software Onboarding KPIs 80

Userpilot

MAY 30, 2022

There are numerous tools in the market that can help you segment customers based on their needs. The 3 best tools are Userpilot , Baremetrics, and Segment. Research and market analysis is one of the most important steps in customer segmentation. What is needs-based segmentation? Better tailored message for customer segments.

Data Visualization 92

Data Visualization Feedback Software Research Software Analytic Tools 92