Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. Product teams will use all of these to craft a positive customer experience.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. In this round-up, I cover 21 of the best product feedback software solutions. Free trial?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Product Talk

AUGUST 18, 2021

This article will cover the ins and outs of product discovery. What is Product Discovery? Product discovery is often defined in comparison to product delivery. We typically define product discovery in contrast with product delivery. If we do, it’s usually in the form of project-based research.

Product Research 328

Product Research Research Software User Testing User Friction 328

The Product Guy

MAY 7, 2019

Over time, as more clients demand more, the product teams will most likely fall behind since there are now more products to manage and on a timeline. It takes all of the fun out of product management! Consider how the next product you create for this client can solve another client’s needs. About Elly Lin.

Roadmap 379

Roadmap User Testing Research Software Product Research 379

The Product Coalition

MARCH 16, 2021

I explained to him what Product Managers do. I told him that Product managers are responsible for guiding the success of a product and that they lead the cross-functional team that is responsible for building, scaling, and supporting it. Cinema (unlike drama) is a technology-created art form. What is Cinema?

Research Software 158

Research Software Feedback Software User Testing Data Visualization 158

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. Have a Product in Practice story you’d like to share with Product Talk readers?

Product Research 286

Product Research User Testing Customer Experience Research Software 286

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. This is almost always fallacious thinking as the vast majority of app publishers already work with a wide array of third-party tools.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. . This is almost always fallacious thinking as the vast majority of app publishers already work with a wide array of third-party tools.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. In response, consumers interacted more with brands through their apps.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Product Innovation Educators

AUGUST 15, 2022

Misconceptions about Jobs to be Done – for product managers. Today we are talking about a popular and often misunderstood product management tool—Jobs to be Done (JTBD). I first discovered Tony through his book What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services.

Research Software 286

Research Software Product Research User Testing Data Visualization 286

Userpilot

AUGUST 27, 2024

When it comes to product analytics , data is king. Traditionally, SaaS companies had developers define important user actions and add custom tracking code to capture these events. In this article, we’ll take a deep dive into auto-capture, its benefits, and use cases, and explore some tools that offer such functionalities.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. Over the past four years, we’ve seen the volume of in-app surveys grow exponentially. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

APRIL 1, 2022

What does the SaaS product localization process involve? How can product managers prepare products for expansion into other markets? How do you develop and implement a SaaS localization strategy? If you’re looking for help with localizing your in-app experiences, get in touch with Userpilot for a Demo!

Research Software 98

Research Software Feedback Software User Testing Product Research 98

UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. This gap in engagement and recognition highlights the customers expectations for a more dynamic and modern digital banking experience.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

ProductPlan

MAY 3, 2023

While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools and processes. Your business is more than just the product on a shelf or in an app store, it’s the entire operation.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Data Visualization 92

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. So let’s talk about mini-research. Think of research as digging for gold.

User Testing 143

User Testing Product Research Research Software Data Visualization 143

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much?

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Zack began his career as a product designer before moving into product management and then growth roles. And they said, “An iOS app.”

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Userpilot

NOVEMBER 5, 2023

We also give you a bunch of tips on how to implement it in your SaaS. TL;DR Customer Value Management (CVM) is a business process that focuses on analyzing customer needs , building outstanding products that satisfy them, and enabling users to realize their value. This allows them to drive account expansion and product growth.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Product Innovation Educators

NOVEMBER 27, 2023

Having begun her career with McKinsey and Accenture, Lisa’s experience has allowed her to achieve a 96% transformation program success rate, in comparison to only around a 30% success rate as reported by most research. Not Digital transformation has been around as long as digital technology has.  Not bad Lisa.  Not bad Lisa.

Weak Development Team 278

Weak Development Team Reporting Tools Product Research Research Software 278

The Product Coalition

JULY 21, 2022

For the past few weeks, I have been researching the Web3 phenomenon. Many technological advancements have occurred over the years since the invention of the internet. the next generation of web technology, all that changed in 2004. era, a host of technologies have transformed the Web. The semantic Web solution or Web 3.0

Research Software 174

Research Software Banking Vision User Testing 174

Userpilot

JULY 8, 2024

The article explores 20 major touchpoints in a SaaS product journey. TL;DR Customer journey touchpoints are moments or points of contact where customers interact with the product or brand. To identify the key touchpoints, first research customer expectations and needs. Let’s dive in.

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Userpilot

JULY 29, 2024

Identify direct and indirect competitors via market research to better position your product. Use user research tools such as surveys , interviews, focus groups, SimilarWeb, SEMrush, Ahrefs, and Crayon for competitor insights. A pricing comparison chart helps you see how your pricing stacks up against theirs.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

Userpilot

AUGUST 17, 2024

This powerful marketing strategy can significantly boost your conversions and fuel product-led growth when applied correctly. In this article, we’ll cover the fundamentals and best practices of click funnels, from the initial steps of conducting user research to more advanced aspects like lead classification and conversion rate optimization.

Research Software 105

Research Software Feedback Software Analytic Tools Data Visualization 105

The Product Coalition

FEBRUARY 29, 2024

But navigating this linguistic labyrinth to choose the right LLM for your product can feel daunting.Fear not, language adventurers! This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples.

Artificial Inteligence 148

Artificial Inteligence Data Visualization Reporting Tools Research Software 148

Userpilot

AUGUST 2, 2022

If your answer is never, your team is definitely missing out on a productivity catalyst. Survey automation allows you to conduct in-depth market research with the speed and accuracy that manual surveying fails to offer. You can also use your survey automation tools to push upgrades for free users. Let’s jump right in!

Feedback Software 98

Feedback Software Research Software Analytic Tools Product Research 98

The Product Guy

APRIL 25, 2017

Determining what goes into your product roadmap to execute on this vision can be boiled down to two things: quantitative and qualitative research. From a planning perspective, quantitative research and feedback is pretty straight-forward – note: I didn’t say easy. Recording Software – $10.

User Testing 186

User Testing Customer Feedback Customer Experience Feedback Software 186

Userpilot

JULY 26, 2022

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. You’re not alone. Like or dislike.

Feedback Software 98

Feedback Software User Testing Research Software Customer Feedback 98

Usersnap

APRIL 2, 2020

To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. This is where a customer feedback tool can help. What is a customer feedback tool. What to look for in a customer feedback tool. Ease of use. 1 Usersnap.

Feedback Software 59

Feedback Software User Testing Data Visualization Reporting Tools 59

Userpilot

JULY 9, 2024

The 4 P’s of customer experience are engaged and empowered people (your teams), efficient processes , customizable and user-friendly products , and places (websites, web, and mobile apps) that collectively contribute to exceptional service delivery. A robust customer experience management strategy offers multiple benefits.

Customer Experience 111

Customer Experience User Testing Research Software Analytic Tools 111

Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

BrainMates

SEPTEMBER 22, 2021

A business may acknowledge the ROI of UX and welcome the qualitative complement to the quantitative data pouring in from their products yet still lag when it comes to quantifying the user experience and its impacts. VR has emerged as a useful medium for exploring products that benefit from spatial environments. The Challenge.

User Testing 96

User Testing Research Software Product Research UX 96

Userpilot

MAY 5, 2022

What does the product management process involve? Why is it important for product managers to follow them? Product managers lead interdisciplinary product teams to deliver products that bring value to customers. The product development process is one aspect of the product management process.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

Userpilot

NOVEMBER 21, 2022

The elusive search for the ideal beta tester is something many product managers will be familiar with. In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Ready to get started?

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userpilot

SEPTEMBER 30, 2024

through surveys, interviews, and other Voice of Customer research. Lastly, combine all this into a detailed profile, highlighting challenges and how your product can address them, like the user persona example below. Create visuals : Use charts , graphs, or tables for clear comparisons. Userpilot vs Pendo comparison.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Usersnap

APRIL 2, 2020

To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. This is where a customer feedback tool can help. What is a customer feedback tool. What to look for in a customer feedback tool. Ease of use. 1 Usersnap.

Feedback Software 52

Feedback Software User Testing Data Visualization Reporting Tools 52

UX Studio: Product Management

JANUARY 27, 2022

A centralized system is required to develop a good understanding of your users across teams and across your firm. Here’s when research repositories come in handy. So, whether you’re a user experience researcher, a user experience designer, or a product manager, this post is for you. Storage system.

User Testing 92

User Testing Research Software Reporting Tools Data Visualization 92