Mixpanel

NOVEMBER 8, 2021

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). I get it—data and analytics sound technical and scary, something only “really smart analytical people” should touch.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Product Innovation Educators

MARCH 3, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

The Product Guy

JUNE 18, 2020

During the third stage, input is analyzed and during the fourth stage, the insight gained from analysis is used to make decisions. Plugging in: how to generate insights Analysis: how to prioritize and understand feedback Communication: how to synthesize information Test/Build/etc & then repeat. Get Insights. It’s cyclical.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

The Product Guy

MARCH 12, 2025

The Rules Are Blocking Your Progress These so-called “best practices” promise structure and alignment, but they often trap teams in a cycle of predictability and prevent breakthroughs. We know roadmaps provide structure, alignment, and predictability. Lets take them apart. and pursue the answers.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Intercom, Inc.

DECEMBER 12, 2018

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. But here’s the thing: a tool is not a strategy. The anatomy of a marketing tech stack [with recommended tools].

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

UX Planet

MARCH 15, 2025

In just six months, I transitioned from being a complete beginner to confidently speaking at conferences, sharing insights about AI and its impact on business and design. I found myself overwhelmed by complex machine learning algorithms, data modeling, and coding. Learn more at Empathy &AI.

Data Visualization 108

Data Visualization Customer Feedback Artificial Inteligence Technical Review 108

Piyanka Jain

MAY 9, 2019

I run a Data Science Consulting company, and I say analytics consulting is a SCAM! link] I can say so because I have been on both sides of the table, having hired analytics consulting companies for big organizations and also providing analytics consulting services to top companies.

Data Visualization 150

Data Visualization Consulting Reporting Tools Analytic Tools 150

Piyanka Jain

MAY 9, 2019

I run a Data Science Consulting company, and I say analytics consulting is a SCAM! link] I can say so because I have been on both sides of the table, having hired analytics consulting companies for big organizations and also providing analytics consulting services to top companies.

Data Visualization 150

Data Visualization Consulting Reporting Tools Analytic Tools 150

Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Book the demo to find out how!

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

The Product Coalition

JULY 8, 2021

Since volumes of textual data increase, natural language processing becomes an effective tool for financial analysis. Photo by Morgan Housel on Unsplash The language is the substance absorbing information from the epochs, reflecting social trends and giving a profound insight into things happening to us, humans, today.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

Intercom, Inc.

APRIL 13, 2021

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. This post is a version of a talk I gave at Elastic Community Conference recently.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Product Innovation Educators

OCTOBER 30, 2023

A use case is how customers use your product or service to derive value of some kind. As the head of product management, I pulled all our customer-facing teams into a conference room. It forces us to focus on the right use cases and get data to validate internal assumptions. It was a technological marvel.

User Testing 326

User Testing Reporting Tools Customer Experience Research Software 326

Mind the Product

JANUARY 28, 2020

Edwards Deming wrote, “In God we trust, all others must bring data.” – but we’re not always taught how best to use data. founder Mike Bugembe joins us on the podcast to chat about working with data scientists, and how best to collect, work with, and make decisions based on data. Tweet at us!

Artificial Inteligence 215

Artificial Inteligence Product Research Data Visualization Research Software 215

Userpilot

JULY 14, 2024

TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights. According to Glassdoor data, the estimated total pay for a Business Intelligence Analyst in the United States is $134,912 per year, with a base salary of $99,503 and additional pay of $35,409.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Product Innovation Educators

SEPTEMBER 16, 2024

This involves: Understanding their challenges and needs Observing their work environments Gaining insights beyond what customers directly tell you By staying close to customers, product managers can make sure their innovation efforts match real market demands.

Research Software 301

Research Software Feedback Software User Testing Analytic Tools 301

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Server-side event data reaches your app via API.

Data Visualization 95

Data Visualization Analytic Tools Events Feedback Software 95

UserVoice

JULY 31, 2017

Mine the Data. If your company offers webinar-based training or does one-on-one conference calls (hopefully with screen sharing) to get your customers started with your products, you have a great opportunity to sit back and take notes on what you hear (and see) during these sessions. Mine the Data. Shut Up and Listen.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Product Innovation Educators

MARCH 4, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Product Talk

JULY 12, 2017

They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. Last May, I spoke at the Front conference in Salt Lake City. Resources Mentioned: Tools: Adobe Creative Suite. 2017 Product Conferences. Conferences: Front Conference. They’ve got this.

Product Research 269

Product Research User Testing Data Visualization Research Software 269

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Adopting the “best tools”. Don’t use the best tools for the job.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Indicative

JUNE 11, 2020

According to a 2020 survey from the Game Developers Conference (GDC), 62 percent of respondents said that they spend more than 46 hours per week on the job. . Analytics, especially, is a sharp contrast to creative, so it’s often challenging to find alignment around a quantitative picture. Data can help. . Free up time.

Data Visualization 131

Data Visualization Customer Experience Product Research User Testing 131

Product Talk

FEBRUARY 14, 2024

If you’ve been at your company for a while, you might get inspired after reading a book or attending a conference. And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. You can submit your story here.

Analytic Tools 313

Analytic Tools Research Software Product Research User Testing 313

Product Innovation Educators

FEBRUARY 20, 2023

PDMA invited me to their conference, which was in Orlando, Florida, to interview some of their speakers. This speaker emceed the conference and presented on Lean Product Management: How to Achieve Product-Market Fit. Adding that attribute adds predictive power to your model. A lot of it is not data-driven.

User Testing 273

User Testing Product Manager Product Management Data Visualization 273

Alchemer Mobile

NOVEMBER 10, 2020

s Consumer Insights team strategically collaborated with many other departments such as marketing, online, and store operations to share data and inform decisions based on changing customer preferences and behaviors. Nicole Lanni, Consumer Insights Manager at Gap Inc. In 2020, Gap Inc.’s For example, Gap Inc.

User Testing 244

User Testing Customer Feedback Feedback Software Research Software 244

Amplitude

OCTOBER 14, 2020

In order to meet this moment, teams need to build fast, and build with data. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. Luckily, you don’t have to wait.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Userpilot

JULY 20, 2024

They combine insights from user research , data analytics, and design thinking to create cohesive and compelling experiences that align with business goals. Supplement your education with courses in user experience (UX) design , research methodologies, and data analysis. Looking into tools for experience strategists?

Data Visualization 94

Data Visualization Analytic Tools Research Software Feedback Software 94

Mind the Product

JANUARY 14, 2020

If you care about what people think, then there’s no analytics package that can give you that answer… There are people who would argue that “Oh yes, we can tell if they are satisfied if they do 1, 2, and 3” It’s not true… the numbers will never tell you what people have in their minds. How to use data.

Product Research 214

Product Research Customer Experience Analytic Tools Research Software 214

Product Management Unpacked

MARCH 12, 2019

Marty Cagan, founder of the Silicon Valley Product Group , delivered the opening keynote to the 2016 Mind the Product Conference. The number of women in a group predicts effective problem solving abilities of the group as a whole, according to MIT, CMU and Union College research. A voice that needs to be heard.

Reporting Tools 214

Reporting Tools Product Manager Research Software Product Management 214

Mixpanel

DECEMBER 7, 2021

They get to know all of this by using data as a strategic asset—because good product teams are made up of good product analysts. Does this mean every product team should be packed with data science degrees? Asking developers to pull data isn’t an efficient use of their time. Not in the slightest.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Product Research 105

Userpilot

AUGUST 17, 2024

Dan is one of the speakers at this year’s Product Drive conference organized by Userpilot. His lean product analytics framework consists of 5 steps: Choose the metrics to track. What is lean product analytics? Lean product analytics is a key component of the Lean Product Methodology. Let’s unpack them one by one.

Data Visualization 105

Data Visualization Onboarding KPIs Customer Feedback Analytic Tools 105

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Book the demo to find out more!

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Product Innovation Educators

DECEMBER 5, 2022

PDMA invited me to their conference, which was in Orlando, Florida, to interview some of their speakers. Agile teams need to know what they are developing, and VOC is a tool for understanding what customers need. These Agile teams might already have a product concept or prototype and still need customer insights.

Agile 243

Agile Data Visualization User Testing Customer Feedback 243

Product Management University

JANUARY 27, 2023

Voice of the Customer (VoC) data gives B2B organizations deeper insights into the business of their target customers so they can build, market, sell, and deliver higher-value products and services that lead to more consistent and predictable growth. It’s not that these techniques aren’t useful in B2B.

Data Visualization 130

Data Visualization B2B User Testing Customer Feedback 130

Userpilot

JANUARY 3, 2022

How big of an impact can the right product tool make on your product management efforts? The answer depends on your use case and which tool you choose. But with the right tools for the job, a product manager can make some truly transformative contributions to product development. What is a product tool?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 16, 2024

Here are some ways tech PMs can use and benefit from Userpilot: Create code-free in-app surveys to collect user feedback and make data-driven decisions. Track key product metrics with analytics dashboards. Tag UI elements and visualize their engagement with heatmaps so you can easily spot areas of high and low engagement.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Product Talk

APRIL 17, 2024

She regularly shares her learnings and insights on LinkedIn and recently took some time to chat with Teresa for this Product in Practice about her teams’ experience with continuous discovery. Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? Stephanie: Absolutely. Teresa: Okay.

Product Research 310

Product Research User Testing Data Visualization Research Software 310

The Product Guy

OCTOBER 4, 2019

And I love graphs, metrics, and the data that powers them because they communicate results and inspire ideas. I attended a local Agile development conference. And at the heart of the OKR system lies metrics and data. Centralize KPI Reporting. I use spreadsheets and checklists to keep me organized and on task.

Reporting Tools 239

Reporting Tools Research Software Feedback Software Analytic Tools 239