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Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

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Product Conferences In 2021 You Can’t-Miss

Userpilot

Wondering what the best product conferences of 2021 are? February Product Conferences. We are already halfway through the shortest month of the year, but that doesn’t mean you have missed your chance at some quality conferences. What: The largest online product management conference in the world with years of digital experience.

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Product Management Resources: All you need in your first 90 Days as a Product Manager

Userpilot

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research.

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20 Product Manager Blogs Worth Following in 2022

Userpilot

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. The Product Board blog deals not only with roadmaps but also other aspects of product management like product-led growth. Userpilot is a product growth and digital adoption software.

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Louis Rosenfeld on how UX design can close the gaps between people

Intercom, Inc.

I caught up with Louis for a conversation that ranged from our moral duty to make information more accessible to his approach to curating conferences. We do it by closing distances that our technologies have just opened. ” At a conference, a canned talk is always obviously a canned talk. Short on time? Louis: Sure.

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More Awesome Speakers for #mtpcon SF 2017

Mind the Product

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect.

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ONE THING on Getting Customers to Talk

Product Culture

Don’t wait until you have a research question. Everyone on the team should share notes in a central location like Google Docs, a shared drive, or one of the many specialized product tools. Paris and Madrid I'll be speaking at the awesome conference La Product Conf. Madrid, May 26 on “Roadmaps are Dead! Long live Roadmaps!”