Mind the Product

OCTOBER 30, 2018

These are mental models that you have considered, explored and tested. By gaining insight from your experiences, you can develop principles on which to base your leadership style. Your team will work out which are important to you so you need to have a good appreciation of them. Give Yourself and Others Time to Reflect.

Leadership 99

Leadership Customer Feedback Weak Development Team Reporting Tools 99

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174

Mixpanel

DECEMBER 7, 2021

Good product teams know their users inside and out. They get to know all of this by using data as a strategic asset—because good product teams are made up of good product analysts. Does this mean every product team should be packed with data science degrees? Asking developers to pull data isn’t an efficient use of their time.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Product Research 105

UX Studio

JULY 4, 2018

VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. We collected some best practices for those looking to learn more about or just getting started with VR user testing. Applications of VR user testing in retail. Test multiple store layouts in one place with VR.

User Testing 73

User Testing Research Software Product Research Feedback Software 73

The Product Coalition

MARCH 14, 2019

Photo by Emily Morter on Unsplash I quit my job running the Apple Maps PM team last year. As an MSOD (Masters of Science, Organization Development) student, I consulted at the International Monetary Fund (IMF) in May of 2018. When you consult, the first thing you do is “discovery” and “contracting”. Intimidating.

Weak Development Team 60

Weak Development Team Technical Review Product Research Customer Experience 60

Mind the Product

JULY 16, 2019

Realising it would be safer to diversify, he’s gone on to spend the last 30-plus years working with more than 90 organisations across the world in interim leadership roles and consulting. Occasionally, I run into a CEO who had a really bad childhood. Occasionally, I run into a CEO who had a really bad childhood.

Customer Experience 111

Customer Experience Product Research Leadership Weak Development Team 111

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. The Mom Test by Rob Fitzpatrick is the ultimate guide to talking to customers as a product manager and includes sample scripts and questions you can directly use in your customer interviews.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Gina: Yeah, I was a consultant, but the role wasn’t really called PR.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

The Product Coalition

JULY 30, 2020

This incentive allowed us to charge the doctors a subscription fee to be in the platform (after initial vetting) and still pay a % fee on each consultation. We did not know whether the healthcare vertical needed a market, but we felt very strongly about testing our assumptions.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

Userzoom

DECEMBER 17, 2019

You can do this by sourcing third party data, or running a small test to prove the results. Some stakeholders need to see the effects on the team to really appreciate the value, which is where design sprints come into play. When new to a project or team, conduct key stakeholder interviews. ” Sell the value of UX.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

UX Planet

FEBRUARY 26, 2024

These challenges are considered unethical as the ideas, designs, and/or consultancy of the candidate could be used by the company to their advantage and without paying the candidate. They critique interviewers who adopt a grill-style or test-like approach, calling for more empathetic and inclusive interview processes.

User Testing 86

User Testing Research Software Data Visualization Feedback Software 86

Userpilot

DECEMBER 23, 2020

We’ve interviewed several prominent names in the industry, including the CEO of Product School, Carlos Gonzalez de Villaumbrosia; Andrea Saez, Head of Product Growth and Education at ProdPad; Gen Furukawa, Co-Founder at Prehook; Natália Kimli?ková, Remote & Cross-functional Product teams. Gamification & Personalization.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

UX Studio: Product Management

NOVEMBER 8, 2021

He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide. Apart from helping clients with product design, we also develop digital products in-house.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Userpilot

MARCH 5, 2021

With a free trial, your users get a test ride of your product with a low barrier to entry. “No You can A/B test if a paid trial would be right for you on a new user segment of educated leads. Convert more free trial users with a free product-growth consultation today. No credit card required.”. Free Trial Cons.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

ProductPlan

OCTOBER 29, 2019

The developers will handle it. Most often, it won’t matter if it’s not intentional or was initiated by a bad actor from outside the company, If things go sideways, it could even result in a permanent shutdown. They often don’t have proper education, coding examples, or guidelines to follow. It’s up to IT. Sound familiar?

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints. More on that later.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

UX Studio: Product Management

JANUARY 11, 2022

If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. Are they keen to test it out? Inbound marketing is when you create compelling content that educates and informs your target personas. Iterate the product based on feedback.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

The BOLD (Build Opportunities for Leadership & Development) is meant for those business and marketing-related roles. The internship programs at Facebook are significantly educational, whereas internship programs at other companies may be more hands-on. This is not necessarily a bad thing by any means.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Not just support on steroids: How to build a customer success team.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. It’s called ‘the many flavors of agile and what’s the right one for your team?’ Unsubscribe anytime.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

UX Studio: Product Management

FEBRUARY 26, 2019

It will introduce the top UX agencies here and shamelessly put our team on the list as well. Most famous for their innovative work and the love of prototypes, Ideo provides diverse teams with designers, engineers, and researchers to a project. They also invest heavily in design education. The Top UX Agencies. Digital Telepathy.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. “Affordable, high-end aesthetics” Jane Portman, UI/UX Consultant, Conference Speaker and Author, UI Breakfast. Let’s begin….

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Conversational Marketing : Intercom. Behavioral Chat and Emails : User.com.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Gainsight

JUNE 10, 2021

Giving your CS team is dependent on your company values and needs. As Customer Success Operations becomes central to most companies, the growth of the CS team and professional role is leading to an opening of the profession. They carefully chose the talent on their teams to suit their needs. Complex and fast?

Feedback Software 52

Feedback Software Research Software User Testing Onboarding KPIs 52

Userpilot

JANUARY 19, 2021

You should be basing your customer engagement on that activity to gain insights and develop strategies to increase that engagement. Word of mouth in customer development calls. Investing efforts in the customer success team to make sure we have a base of highly engaged customers. Book a free consultation today.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

FEBRUARY 25, 2021

Source: Userpilot-test which messaging works best for each of your segments with custom welcome screens! SaaS companies can capture some of that daily time spent with outstanding educational and inspiring content. Why educational and inspiring? So what we as a team did is launch the “Lemlister of the week” project.

Research Software 74

Research Software User Testing Outbound Marketing 74

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. They equate “white” with “good” and “black” with “bad.”. This was going to be a team effort.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Roadmunk

APRIL 3, 2018

As a product consultant and founder of a product school, Melissa has trained over 2,000 PMs across her career. Can you talk a little bit about what it is, and why you started this education initiative? What does it mean to not think like a product manager, and how do you undo previous bad habits in terms of thinking?

Research Software 89

Research Software Feedback Software User Testing Product Management 89

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. 8 steps to develop a winning sales strategy. Define your ideal customer profile.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. Which has caused a lot of confusion over the course of my career.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. It can be that we hired 3 salespeople, we’ve invested in their education, we’ve remunerated them really well, we have let them right inside the product so they can articulate it to the problem and they’ve all just resigned. And so I said brilliant!

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Intercom, Inc.

SEPTEMBER 22, 2022

They work with consulting firms, hire their own analysts, buy data management software. But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them.

User Testing 138

User Testing Research Software Customer Experience Analytic Tools 138