Johanna Rothman

MAY 8, 2019

Could a team reduce the feedback loop durations? In Phase Gate or Other Serial Approaches… When projects use a phase gate approach or an otherwise serial approach to the project, the requirements people spent a bunch of time writing down “all” the requirements, the feedback loops were very long.

Product Research 14

Product Research Feedback Loop User Testing Customer Feedback 14

Johanna Rothman

JANUARY 6, 2020

Most of the hardware teams I've worked with (inside an organization and as a consultant) have fewer people. Feedback Loops Drive Collaboration. What kind of feedback loops does a hardware team need? The question I have is which feedback loops does this team need? See Team Size Matters, Reprise.).

Product Research 69

Product Research Feedback Loop Feedback Software User Testing 69

Johanna Rothman

JANUARY 16, 2019

If your team has to change what they do one month or six weeks into a quarter's estimation or commitment, the product feedback loop is too long. Product Feedback Loops are Different than Project Feedback Loops. I've focused this series on product feedback loops, not project feedback loops.

Product Research 68

Product Research Feedback Loop User Testing Customer Feedback 68

Johanna Rothman

JANUARY 16, 2019

Your planning feedback loops can be longer. We need short feedback loops in the project/program to see where we are and make small adjustments. Even if you do encounter technical problems, agile approaches help manage those problems with short project feedback loops. We know what we have to do.

Product Research 73

Product Research Feedback Loop Feedback Software User Testing 73

Johanna Rothman

OCTOBER 10, 2023

Then I read Lorin Hochstein's brilliant assessment in On productivity metrics and management consultants. All of us consultants can do the same. And I argue, those of us who are successful consultants—that's the point of our IP. How Political Capital and IP Work for Consultants Political capital works in many ways.

Consulting 105

Consulting Product Research Weak Development Team Feedback Loop 105

Johanna Rothman

JANUARY 16, 2019

Many of my clients are trying to use short feedback loops in agile approaches. The more need for product innovation and change, the shorter the feedback loops need to be. The team needs very short feedback loops from the time they create the experiment to the time they receive feedback.

Product Research 69

Product Research Feedback Loop User Testing Customer Feedback 69

Johanna Rothman

JULY 25, 2018

I finally had the transforming idea about how to position the talk: Roadmapping and product planning are about feedback loops. The shorter the feedback loop, the faster and more often we can learn. That feedback loop works in at least these ways: The faster we learn, the more often we can question our product assumptions.

Product Research 61

Product Research Feedback Loop User Testing Customer Feedback 61

Johanna Rothman

FEBRUARY 6, 2023

Strategy and Product Feedback Loops About 20 years ago, I taught a project management workshop to IT people. That's why the duration of the internal feedback loops is so important. I used the image above in Multiple Short Feedback Loops Support Innovation. Show them your feedback loops and your cycle time.

Product Research 145

Product Research Feedback Loop Workshop User Testing 145

Product Innovation Educators

JANUARY 3, 2022

These include roles at Motorola and AT&T along with dozens of companies as an innovation and product development consultant. Identify the right place to bring those components together to create a prototype you can put in front of customers to get the feedback loop going. After this, the tactics are similar to Scrum.

Agile 290

Agile Development Feedback Software Customer Experience 290

Johanna Rothman

MAY 11, 2022

However, the more often we deliver in short feedback loops, the more often we can make strategic decisions. The shorter the feedback loops, the easier it is to use what we finished to make a new decision about the next bit of work at all levels. Short Feedback Loops Can Create More Decision Points.

Product Research 126

Product Research Feedback Loop Strategy User Testing 126

Userpilot

OCTOBER 19, 2024

. #8 AskNicely for collecting feedback data and generating testimonials AskNicely’s NPS dashboard. AskNicely is a feedback tool designed to automate NPS surveys and create continuous feedback loops for customer-facing teams. It is best suited for collecting actionable insights and daily feedback.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Johanna Rothman

NOVEMBER 9, 2023

Strategy and Product Feedback Loops Many of my middle-management and senior leadership clients want certainty about future work. However, I don't do long consulting contracts—by design. But most of my business focuses on coaching, workshops, or consulting. Remember I said I don't take long consulting engagements?

Agile 129

Agile Product Research Feedback Loop Consulting 129

Johanna Rothman

NOVEMBER 9, 2021

Strategy and Product Feedback Loops. We change the feedback loops. That's the point of all those feedback loops in the image above.). We change the drivers for the feedback loops. How Changing the Feedback Loop Drivers Might Work. Or finish a project.)

Product Research 130

Product Research Feedback Loop Feedback Software Agile 130

Johanna Rothman

JANUARY 16, 2019

The series: Balance Innovation, Commitment, & Feedback Loops: Part 1: High Innovation Products. The post Balance Innovation, Commitment, & Feedback Loops: Part 2: Moderate Innovation Products appeared first on Johanna Rothman, Management Consultant. Next up is the low innovation product circumstance.

Product Research 61

Product Research Feedback Loop Agile Consulting 61

Product Talk

APRIL 11, 2018

Here’s what he writes: Some decisions are consequential and irreversible or nearly irreversible – one-way doors – and these decisions must be made methodically, carefully, slowly, with great deliberation and consultation. If you walk through and don’t like what you see on the other side, you can’t get back to where you were before.

Product Research 244

Product Research Customer Experience Software Review Feedback Software 244

Johanna Rothman

SEPTEMBER 16, 2022

The problem is that the feedback loops are too long because the WIP (Work in Progress) is too high. Managers pressure both the teams for faster blue feedback loops, and pressure the product people for faster red feedback loops. All to create faster green feedback loops.

Product Research 142

Product Research Feedback Loop Feedback Software Management 142

Johanna Rothman

MARCH 10, 2020

Shorten Feedback Loops. Next, I suggested that the team find ways to shorten their feedback loops , in Part 2. I suggested that first, you see your feedback loops. (I When we shorten feedback loops, we can tell if we're working on the right work. Or, if we're working right.

Product Research 109

Product Research Technical Review Systems Review Feedback Loop 109

Johanna Rothman

OCTOBER 2, 2023

” It depends on how your lifecycle manages feedback loops and learning, how collaborative the team is, and how much WIP the team has. Each Lifecycle Manages Feedback Loops Differently Brooks wrote the original version of The Mythical Man-Month in 1975, based on the 1960s IBM 360 project. .”

Product Research 119

Product Research Customer Feedback Feedback Loop Feedback Software 119

Johanna Rothman

OCTOBER 27, 2020

Do you need feedback loops so you can: Cancel the project at any time (to manage schedule and cost risks. Frequent releasing offers us feedback in many ways: Know that we're solving the right problem. Frequent releases help us manage risk with shorter feedback loops. What risks does your project have?

User Testing 124

User Testing Product Research Agile Feedback Loop 124

Johanna Rothman

JULY 9, 2021

This part requires fast feedback loops in my brain and with colleagues. I need fast feedback loops to write fast. The post Writing Secret 2: Increase Writing Speed When You Separate Writing From Editing appeared first on Johanna Rothman, Management Consultant. Tinkering with design. Writing code and tests.

Software Review 119

Software Review Feedback Loop Feedback Software Workshop 119

UX Planet

MAY 27, 2025

According to the Futurice Customer Survey (2024), a leading digital innovation consultancy, 70% of respondents said they were likely or very likely to switch providers for a more reliable mobile app. They involve constant testing, feedback loops and iterative design changes that adapt to evolving customerneeds.

Finance 99

Finance Research Software Feedback Software Analytic Tools 99

Johanna Rothman

APRIL 21, 2021

Feedback loops and delays for managers. appeared first on Johanna Rothman, Management Consultant. The kinds of workspaces we need. Psychological safety. One-on-ones. I've known Joe for a long time and have enjoyed all my conversations with him. I hope you enjoy this podcast! The post Podcast with Joe Krebs on Agile.FM

Feedback Loop 105

Feedback Loop Agile Consulting Books 105

Johanna Rothman

JULY 22, 2021

See Multiple Short Feedback Loops Support Innovation.) Strategy changes less often because we don't tend to have the same kind of feedback loops for the value we want to offer. We use a variety of feedback loops. (In Roadmaps are tactics, not strategies. This means they need to change, and often.

Differentiation 134

Differentiation Product Research Roadmap Strategy 134

Johanna Rothman

MARCH 9, 2021

There's an interesting reinforcing feedback loop here: The team learns by working together. That reinforcing loop has a large implication: The more a team learns and works together, the less anyone outside the team can understand what one person contributes alone. Ability to ask for help (which might be related to feedback).

Agile 103

Agile Product Research Feedback Loop Feedback Software 103

Johanna Rothman

MARCH 4, 2020

The team has long feedback loops. We next attacked the feedback loop problems. Build Team Resilience: Shorten Feedback Loops (Part 2). The post Build Team Resilience: Work Together (Part 1) appeared first on Johanna Rothman, Management Consultant. Teams can build resilience in many ways.

Software Review 114

Software Review Product Research Feedback Loop Feedback Software 114

Johanna Rothman

JUNE 24, 2021

Schedule variance assumes we don't have feedback loops inside the project, or that we don't learn anything. Software product development requires feedback loops and learning. In my experience, the feedback loops and the learning would take longer than he anticipated. ” I laughed and said no.

Agile 117

Agile Product Research Feedback Loop Government 117

Johanna Rothman

AUGUST 18, 2021

The tactical questions help you realize where you need short feedback loops between strategy and tactics. Yes, please read the Multiple Short Feedback Loops Support Innovation.). If you use the image above, the strategic questions help you decide what's unique to your business, above the middle line.

Agile 119

Agile Feedback Software Product Research Feedback Loop 119

Johanna Rothman

MAY 10, 2019

The Product Value Team can create short feedback loops between the various kinds of planning, the team, and the customer. I have only worked in and consulted with organizations that have more products (or ideas) than they have teams to do the work. What kind of collaboration do you need to create short feedback loops?

Product Research 78

Product Research Feedback Loop Customer Experience Agile 78

Johanna Rothman

JULY 27, 2022

However, if you have shorter feedback loops , you might want to separate those experiments into smaller chunks. Experiments Create Shorter Feedback Loops. Remember, the shorter your feedback loops, the more decision points you can create. But thinking in experiments has another value to everyone.

Customer Experience 119

Customer Experience Product Research Feedback Loop Data Visualization 119

Mind the Product

NOVEMBER 24, 2020

Feedback loops. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. He joins us on the podcast to level up our retro game. In this episode, sponsored by Mind The Product Membership, listen to learn about: * Using Retrospectives effectively.

Product Research 121

Product Research Feedback Software Feedback Loop Technical Review 121

Johanna Rothman

NOVEMBER 10, 2023

Since each product has its own innovation risks, the more a team plans for more frequent feedback loops and decision points, the more agility the team will have. That's why unplanned feedback loops kill efforts and make everyone's lives worse. Intentional feedback loops allow a team to manage project and innovation risks.

Product Research 81

Product Research Feedback Loop Customer Experience Agile 81

Johanna Rothman

OCTOBER 6, 2020

I'll wrap this series up with what you can do if your managers love predicting instead of using feedback loops. That's because we almost always used Alternative 3, with more feedback loops. Projects Incorporate Feedback Regardless of Lifecycle. First, I'll explain the various lifecycles.

Agile 119

Agile Product Research Feedback Software Feedback Loop 119

Johanna Rothman

SEPTEMBER 28, 2021

See the feedback loop posts.). The post How to See Business Agility: Adaptable and Resilient Management Actions appeared first on Johanna Rothman, Management Consultant. Where do you have flexibility with your roadmap and backlog? See Large Features and Long Deadlines Are Gantt Charts.). You might need other questions.

Agile 125

Agile Feedback Software Product Research Feedback Loop 125

Intercom, Inc.

MAY 13, 2021

. “Not only do I look for people with CSM high-touch enterprise experience, but I’ve also broadened out and looked for people with no CSM experience and no SaaS experience but who have deep consulting experience. Are there other ways that organizations can go about making sure that the feedback loop is as smooth as possible?

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Johanna Rothman

MARCH 6, 2020

I addressed short feedback loops in Part 2. The more the team collaborates as a team (part 1) , and the more they normally shorten their feedback loops ( part 2 ), and the more the team can work when they are virtual (this part), the more resilient they can be. Build Team Resilience: Shorten Feedback Loops (Part 2).

Feedback Loop 110

Feedback Loop Reporting Tools Data Visualization Feedback Software 110

Johanna Rothman

NOVEMBER 27, 2023

See Manage Unplanned Feedback Loops to Reduce Risks and Create Successful Products.) Choose When to Experiment and When to Deliver appeared first on Johanna Rothman, Management Consultant. Too little joy or ease, often because the team's WIP is too high. So I wrote a book. The Eastern time is 11 am, etc.)

Customer Experience 98

Customer Experience Agile Product Research Feedback Loop 98

Johanna Rothman

APRIL 3, 2020

You might like the Balance Innovation, Commitment, & Feedback Loops series.). The post We Won’t Return to Normal; We Will Discover Normal appeared first on Johanna Rothman, Management Consultant. We might have technical risks for how we do it. We might need clarification, but the work itself doesn't change much.

Product Research 136

Product Research Data Visualization Customer Experience Feedback Software 136