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Building an Effective Product Feedback Loop

The Product Guy

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations.

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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.

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Multiple Short Feedback Loops Support Innovation

Johanna Rothman

Strategy and Product Feedback Loops. These problems and questions are all about delays in the system's feedback loops. It's time to see these feedback loops, starting with the team. How Long Are Your Team's Feedback Loops? Product-Only Feedback Loop. Roadmap Feedback Loops.

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Build Team Resilience: Shorten Feedback Loops (Part 2)

Johanna Rothman

This part is about shortening feedback loops. Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. They had one piece of feedback: the checkin broke “unrelated” code. It was time to see their feedback loops.

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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Amazon reshaped retail with customerfocus.

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9 essential sales steps you need to grow your SaaS startup

Intercom, Inc.

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

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366: This is modified Agile for hardware development – with Dorian Simpson and Gary Hinkle

Product Innovation Educators

These include roles at Motorola and AT&T along with dozens of companies as an innovation and product development consultant. Scrum is one of the most widely-used flavors of Agile, mostly applied to software development projects. Gary also has an extensive background in product development with senior roles at SAIC and Tektronix.

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