Product Talk

JANUARY 24, 2024

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company.

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The Product Guy

JANUARY 7, 2025

Every great solution starts with finding the real problemand often, its not what it first seems. A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management.

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Feedback Software User Testing Weak Development Team Customer Experience 150

UX Planet

MAY 27, 2025

The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Amazon reshaped retail with customerfocus.

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Product Innovation Educators

JANUARY 29, 2024

How to become an emotionally fit product leader We are talking about mental health for product managers and leaders—specifically product managers moving into leadership roles and those who are already in leadership roles. We’ll call this emotionally fit leadership. Great tools are journaling and meditation.

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Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

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Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Are Sales Engineers and Solution Consultants the Same? Build custom demos when required for specific prospects.

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Product Innovation Educators

JANUARY 3, 2022

Dorian has a deep background in product development, starting in engineering and then moving to business leadership roles.? These include roles at Motorola and AT&T along with dozens of companies as an innovation and product development consultant. Summary of some concepts discussed for product managers. [2:56]

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The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. What systems/metrics/processes do we need to measure and track winning? Don’t hesitate to show your strategy documents to your most trusted customers for early feedback.

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Roman Pichler

SEPTEMBER 11, 2023

This individual leads the product team, not by being the boss but by exercising emergent leadership. It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions.

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Product Innovation Educators

JUNE 27, 2022

Most of us have become product managers and then moved on (or will move on) to product leadership based on our experiences and knowledge. We encounter tools along the way—some that are helpful and some that are not. I started my career in management consulting because I wanted to be a business leader.

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The Product Coalition

MARCH 13, 2022

There were many dozens of operation people at all levels who were responsible for a gazillion of back-office processes and tools that built and maintained eBay’s product catalog. But we need to do it consciously, or else we will surely overuse the tools, methods, and skills that we are used to using. And that was the problem.

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Mind the Product

APRIL 12, 2017

Product management teams often ask themselves if third-party integration is right for their software product roadmap. Because of this, look through product management job descriptions and you’ll find many that mention third-party software integration, APIs, strategic partnerships, and so on. Here is what the experts told me.

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The Product Coalition

OCTOBER 13, 2024

A simple solution with detailed reasoning and trade-offs is far more impressive than shiny features or ideas. Ultimately, it’s less about the solution and more about how you solve , communicate, and align with business goals. Accept that you can’t deliver a perfect solution. Clear communication is crucial too.

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Mind the Product

APRIL 14, 2020

We always try to make general tools that can be used by anybody. I think creating a generic tool is much harder than doing a specific one for a niche, but that’s something that excites us because we really want to operate on a global level and really have a global impact with the tools that we create. Quote of the Episode.

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Product Innovation Educators

AUGUST 2, 2021

The company now has more than 9 million users on its platform, providing the best of tabletop gaming in an online environment. 1:34] What was going on at Roll20 that cased leadership to hire their first product person? It was a time of targeted growth, and leadership was excited about growing the platform.

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Mind the Product

APRIL 21, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver.

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The Product Guy

MAY 30, 2019

Then we think about potential solutions or features. If the wider strategy is unclear, high-level outcomes should be discussed with leadership first. Indeed the relevant decision-makers, influencers and domain experts should be involved, informed and consulted, as appropriate. When are these outcomes not met?

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User Testing Product Research Customer Experience Data Visualization 384

Mind the Product

JULY 28, 2020

That’s another level of difficulty and in her new book, The Team That Managed Itself: A Story Of Leadership, Christina Wodtke does just that. That’s another level of difficulty and in her new book, The Team That Managed Itself: A Story Of Leadership, Christina Wodtke does just that. Using feedback effectively.

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Product Innovation Educators

JUNE 20, 2022

Tendayi is an author and innovation consultant. Organizational leadership is stewardship. Embrace the idea that first we shape the tools and then the tools shape us. Every organization has tools it uses, but often we take those for granted and nobody challenges the underlying philosophy.

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Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

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Mind the Product

MARCH 3, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver. Tweet at us!

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Product Research Feedback Software Technical Review Entertainment 207

Mind the Product

JANUARY 19, 2021

Is technology consumption sustainable? Technology potentially can keep up, but humans can’t. Sustainable Technology piece at ByteAnt. Georgie’s ‘Product Culture, Leadership and Fintech’ feature at Mind The Product. Review us on your podcast app so that we can use your feedback to be better.

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Userpilot

AUGUST 8, 2024

Crafting a winning product strategy is crucial for SaaS success, and finding the right product strategy example can provide all the inspiration you need. This article provides concrete examples of different product strategies employed by SaaS companies. There are 11 main product strategy examples in SaaS today.

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Userpilot

MARCH 24, 2025

Their customers rely on their offline-first mobile app to guide them through complex fieldwork. In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. Who would be a BAD fit for this job?

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Mind the Product

MAY 5, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver.

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Mind the Product

MAY 13, 2020

What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. The Product Experience is hosted by Lily Smith and Randy Silver.

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Mind the Product

APRIL 28, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver.

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Product Research Feedback Software Technical Review Entertainment 186

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

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Intercom, Inc.

FEBRUARY 10, 2022

The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Almost half of support teams are slowed down because their tools aren’t integrated. Check with your team to know their pain points and use tools that allow for the most integrations.

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Product Talk

MARCH 1, 2023

I asked who was involved in choosing outcomes and was surprised to see that such a large percentage of teams said both their team and leadership were involved. In an ideal world, outcomes should be set by both the product team and executive leadership. It’s not a solution or feature request. said their team was involved.

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Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. Before joining Google, Neha worked as a Management Consultant at Essex Product Consulting, where she helped organizations build products. What would be some tools to do that?

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Mind the Product

FEBRUARY 24, 2021

Or maybe even get rid of OKRs, because they’ve got more important problems, where other tools might be a better option. . Review us on your podcast app so that we can use your feedback to be better. Links mentioned in this episode. Follow Natalija on Twitter , LinkedIn and her Website. OKRs at the Center. *

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Feedback Software Product Research Technical Review Entertainment 201

Intercom, Inc.

FEBRUARY 25, 2021

Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. Bobby Stapleton , our Senior Manager of Customer Support for North America, recently caught up with Annette to chat about getting to know the customer and why personas and journey mapping are the perfect tools to do it.

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Mind the Product

FEBRUARY 12, 2020

Share Leadership and Credit. Share leadership and allow others to present results and demo to executives (Image: Shutterstock). Another way I’ve found to be useful to share leadership and credit is with OKRs. With this system, more people get to take on leadership roles and everyone gets recognition for their work.

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Intercom, Inc.

JUNE 9, 2020

We asked Mark Weidick, the general manager of legal ops platform SimpleLegal , what he thought was most important about leadership during a crisis. I’ve seen the ‘decisive’ part of leadership cause the biggest problems, typically when a leader waits for better or perfect information.”. Make decisions quickly.

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Intercom, Inc.

APRIL 9, 2020

That means brick-and-mortar shops are learning on the fly to take their businesses digital, and folks at home are pushing their utilities and SaaS products to the brink. One thing our team has been trying to do is really share that positive feedback out to the whole company. We’re learning, evolving. So that’s been really nice.

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Intercom, Inc.

AUGUST 6, 2020

But that sort of transformation doesn’t just happen on its own – it is the culmination of the tireless work and effort of millions of engineers and developers, building new things and overwriting old tools. I continued that journey with more software programming languages like Pearl and Java and so on. Jordan: That’s great.

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