Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Are Sales Engineers and Solution Consultants the Same?

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Feedback Software Consulting Engineering Technical Review 130

Arkenea

FEBRUARY 23, 2025

But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? And, how do you also tell the difference between what feedback to incorporate? Want to get your app development project off the ground?

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

Mind the Product

APRIL 7, 2020

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties. Quote of the Episode.

Feedback Software 223

Feedback Software Leadership Product Research Technical Review 223

Mind the Product

MARCH 9, 2021

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. The post Managing Internal Tools – Emily Patterson on The Product Experience appeared first on Mind the Product.

Feedback Software 188

Feedback Software Customer Experience Product Research Technical Review 188

Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. Wondering what type of tools you should have in your stack? Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. TL;DR SaaS tools are applications that users can access through an internet connection.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Mind the Product

AUGUST 25, 2020

Diversity in Tech. You can have (and we know a lot of apps have) so many bugs, but are just still so valuable to the end user – so that’s how we go about making our bar: can we make the customer happy? . BDD vs TDD vs ATDD feature. Review us on your podcast app so that we can use your feedback to be better.

Technical Review 165

Technical Review Customer Experience Product Research User Testing 165

Userpilot

JUNE 5, 2025

As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. That includes Appcues, Userflow, Userguiding, and Pendo, besides our own platform. Starts at $299/month for 2,000 MAUs Appcues – Best tool for mobile onboarding automation.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Mind the Product

JANUARY 13, 2021

Diversity in Tech. The People Of Color In Tech article, Networking For Introverts. Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.

Product Research 251

Product Research Feedback Software Technical Review Consulting 251

Mind the Product

JANUARY 19, 2021

In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Technology potentially can keep up, but humans can’t. Sustainable Technology piece at ByteAnt. Quote of the Episode.

Startups 185

Startups Feedback Software Technical Review Product Research 185

Mind the Product

APRIL 10, 2018

While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.

Systems Review 148

Systems Review Technical Review Feedback Software Development 148

Mind the Product

APRIL 14, 2020

We always try to make general tools that can be used by anybody. I think creating a generic tool is much harder than doing a specific one for a niche, but that’s something that excites us because we really want to operate on a global level and really have a global impact with the tools that we create. Quote of the Episode.

Feedback Software 39

Feedback Software Product Research Technical Review Entertainment 39

Mind the Product

APRIL 21, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver.

Product Research 225

Product Research Customer Experience Feedback Software Research Software 225

Intercom, Inc.

FEBRUARY 10, 2022

The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Almost half of support teams are slowed down because their tools aren’t integrated. Check with your team to know their pain points and use tools that allow for the most integrations.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

Product Talk

APRIL 5, 2023

Today’s Product in Practice focuses on Ellen Juhlin , a Product Talk Academy instructor, product coach and consultant, and Senior Director of Product Management at Orion Labs, who recently found herself facing this challenge. To come up with solution ideas, Ellen started running solution brainstorming sessions with the team.

Engineering 278

Engineering Feedback Software Product Research Technical Review 278

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Delivering feedback has to be done differently for example.

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Product Research Research Software Feedback Software User Testing 219

The Product Coalition

MAY 6, 2020

Are you still thinking over whom you can trust and depute implementing your big app idea? To help you make a better-informed decision about your future technology partner, we’ve conducted market and industry research in order to define the best cross-platform app development companies. why cross-platform app development?

Research Software 84

Research Software Analytic Tools Feedback Software Development 84

Mind the Product

FEBRUARY 2, 2021

Working on their digital products and platforms, she’s learned a lot about how to survive and thrive in a [.]. Working on their digital products and platforms, she’s learned a lot about how to survive and thrive in a company that’s on a journey to new ways of working. Roadmap platforms Aha! & & ProdPad.

Feedback Software 185

Feedback Software Product Research Healthcare Technical Review 185

Product Innovation Educators

MARCH 4, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Mind the Product

MARCH 2, 2021

One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. Review us on your podcast app so that we can use your feedback to be better.

Customer Experience 222

Customer Experience User Testing Product Research Feedback Software 222

Mind the Product

NOVEMBER 17, 2020

What follows is that we need to get to know our customers, to figure out what their problems are, how they perceive & prioritise them, and how they react to the solutions we [.]. Review us on your podcast app so that we can use your feedback to be better. The post Product Research Rules – C.

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Research Software User Testing Product Research Customer Experience 212

Mind the Product

SEPTEMBER 29, 2020

This week, former US Marine William Treseder – now co-founder and SVP of Product at innovation consultancy BMNT – joins us to talk about how he works with Government, Defense, Academic and Corporate clients to transform their innovation culture. [.]. Review us on your podcast app so that we can use your feedback to be better.

Feedback Software 202

Feedback Software Development Government Technical Review 202

Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. Luckily, we’ve listed the 17 best product-led growth software in the market.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. This is best done by having regular, collaborative strategy workshops as well as attending sprint review meetings.

Reporting Tools 386

Reporting Tools User Testing Customer Experience Product Research 386

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. In-app messaging. Looking for UserGuiding alternatives?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Mind the Product

MARCH 3, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver. Suggest a guest to us here.

Product Research 207

Product Research Feedback Software Technical Review Entertainment 207

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Boston Consulting Group estimates that 70% of digital business transformation projects fail. Today, more than 140,000 managers are using this platform to grow their businesses on social networks.

User Testing 158

User Testing Feedback Software Product Research Research Software 158

Mind the Product

AUGUST 18, 2020

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Product Research 227

Product Research Feedback Software Technical Review Entertainment 227

Mind the Product

FEBRUARY 24, 2021

Or maybe even get rid of OKRs, because they’ve got more important problems, where other tools might be a better option. . Review us on your podcast app so that we can use your feedback to be better. Links mentioned in this episode. Follow Natalija on Twitter , LinkedIn and her Website. OKRs at the Center. *

Feedback Software 201

Feedback Software Product Research Technical Review Entertainment 201

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Mind the Product

MARCH 23, 2021

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Customer Experience 218

Customer Experience Product Research Strategy Feedback Software 218

Johanna Rothman

MARCH 5, 2020

This part is about shortening feedback loops. Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. They had one piece of feedback: the checkin broke “unrelated” code. It was time to see their feedback loops. I admit it.

Product Research 108

Product Research Feedback Loop User Testing Software Review 108

Mind the Product

MAY 13, 2020

What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. The Product Experience is hosted by Lily Smith and Randy Silver.

Agile 195

Agile Product Research Feedback Software Software Review 195

Mind the Product

JULY 28, 2020

Using feedback effectively. Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. It goes well beyond analytics, frameworks, and agile. Quote of the Episode.

Product Research 214

Product Research Analytic Tools Feedback Software Technical Review 214

Amplitude

FEBRUARY 11, 2021

Over the years we’ve adopted a number of different tools to help us build great relationships with our customers and deliver high-quality experiences. Now, we’re putting all our product management software on the table to give you an inside look at our tech stack within three categories: analytics, product development, and communication.

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Analytic Tools Feedback Software Reporting Tools Research Software 98