UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is an onboarding software that’s been on the market for quite some time, mostly known for the ability to create product tours using an intuitive UI.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

eG Innovations

APRIL 12, 2019

With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely. Access the report here. Helpful Resources: Read product review of eG Enterprise APM.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Product Innovation Educators

JULY 11, 2022

Joining us is Matt Danna, who graduated Magna Cum Laude from Rochester Institute of Technology, where he focused on web development and human computer interactions. I decided on information technology because of the salary and kept graphic design as a hobby. If you’re a new guest, they’ll add 15 minutes consultation time.

Research Software 100

Research Software Feedback Software Reporting Tools User Testing 100

Mironov Consulting

AUGUST 29, 2023

Imagine we’re a SaaS company selling logistics software that helps companies track their shipments, warehouse inventory, goods reordering, and time-versus-shipping-cost analytics.  Our rent rent rent rent We’re in the HR software business rent build? " and "is that a legitimate software update?"

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Indicative

JANUARY 6, 2021

Continuing to climb in G2’s quarterly industry rankings, Indicative was again named a Leader in Customer Journey Analytics by G2 in their 2021 Winter Report. Indicative’s highest-rated features were also highlighted in G2’s Winter 2021 report: Additional Accolades. Why We’re Leaders. Ease of Setup – Indicative scored 91%.

Data Visualization 101

Data Visualization Customer Satisfaction Reporting Tools Customer Experience 101

Amplitude

DECEMBER 17, 2018

When a dear colleague introduced me to Amplitude, I was – in typical consultant form – skeptical of the claims. I started exploring the world of data and enterprise reporting. The enterprise reporting industry took twists and turns and I was in the thick of it. Me and my kids.

Reporting Tools 66

Reporting Tools Data Visualization Analytic Tools Technical Review 66

Intercom, Inc.

MAY 25, 2021

We commissioned Forrester Consulting , an independent research firm, to dig deeper into these questions and explore how conversational experiences are fuelling customer retention and business growth for major companies. According to Forrester’s research, prior to the pandemic, messaging was ranked fifth overall in terms of channel usage.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Userpilot

MARCH 29, 2024

Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Offer self-service support with a resource center. Lack of lead nurturing efforts : Just because a lead shows interest in your tool doesn’t mean they’ll automatically progress through the user journey.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Emerge Insights

JULY 24, 2019

Emerge, a Digital Agency in Portland, OR, is positioned highly for Ability to Deliver in the Leaders Matrix in Clutch’s 2019 independent evaluation that compares enterprise mobile application capabilities across consulting firms, agencies and systems integrators. Emerge […].

Enterprise 53

Enterprise Naming Development Reporting Tools 53

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. You may not understand someone else’s definition or report. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Centercode

AUGUST 7, 2020

They’re using Centercode solutions to improve opportunity costs, bring down support costs, and decrease returns — amounting to a 40% reduction in costs overall. But without repeatable processes — and specific tools to support them — providing those insights takes a back seat to beta’s many moving parts. Product Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools. G2 Product reviews platform.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Roy Madden

AUGUST 17, 2021

Monitors breaches and vulnerabilities that could put clients at risk…and creates proactive solutions before they become disasters. THE CUSTOMER WillowTree, Digital Product Consultancy. WillowTree is a digital product consultancy with clients including HBO, Domino’s, Anheuser-Busch InBev, FOX Sports and Hilton.

Data Visualization 87

Data Visualization Reporting Tools Research Software User Testing 87

Intercom, Inc.

MAY 16, 2022

When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Too often, a discussion can become unfocused, brainstormed solutions end up scattered and lacking direction, or the session devolves into a competition of who can assert their ideas louder.

Workshop 245

Workshop Feedback Software Research Software Reporting Tools 245

Intercom, Inc.

JUNE 9, 2020

We asked Mark Weidick, the general manager of legal ops platform SimpleLegal , what he thought was most important about leadership during a crisis. Tomer Tagrin, CEO of the e-commerce marketing platform Yotpo , agreed with Weidick’s sentiments. Make decisions quickly. Consider the needs of your employees.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Indicative

OCTOBER 9, 2020

Indicative continues to climb in the rankings, as G2 names Indicative a Leader in Customer Journey Analytics in G2’s 2020 Fall Report. . According to G2’s Fall 2020 Reports, Indicative was awarded the Leader status based on two main factors: Customer’s high satisfaction scores combined with large market presence.

Data Visualization 94

Data Visualization Analytic Tools Reporting Tools Technical Review 94

Gainsight

SEPTEMBER 20, 2019

Customer growth is constantly evolving as new advancements in technology are made. Investing in systems : Innovation is what separates us from the cavemen. Utilizing systems allows room for experimentation in your budgeting, giving you the ability to scale faster. Well, by using your PX platform to gather product data.

Reporting Tools 56

Reporting Tools Customer Experience Customer Feedback Data Visualization 56

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

Product Research 266

Product Research User Testing Research Software Data Visualization 266

The Product Coalition

MARCH 10, 2023

Outcomes over Outputs has been mentioned by many, and it was reportedly made popular by the innovation consultants, Joshua Seiden and Jeff Gothelf. In this case, some believe that a focus on outcomes is the solution. ⚫ Outputs have your name on them for all to see. Perhaps that was the point. ⚫ Outputs are timely.

Weak Development Team 115

Weak Development Team Reporting Tools Customer Experience Advertising 115

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC.

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

The Accidental Product Manager

FEBRUARY 7, 2022

These brands have seen huge growth over the past few years, grabbing market share from the big, established names. They focus on a new product development definition that includes organic ingredients, personalized service and customization of their products, such as serum meant for a specific type of skin. billion in 2017.

Branding 123

Branding Product Management Product Manager Reporting Tools 123

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. There are plenty of software products that start with a solution that is “possible” and “innovative” but has nothing to do with how people actually behave. It seems so simple!

User Testing 132

User Testing Product Research Research Software Customer Experience 132

eG Innovations

NOVEMBER 12, 2019

We’re pleased to introduce Wendy Howard , a technical consultant on the pre-sales West Coast team. Charles Healthcare in Oregon as a Citrix admin when they wanted me to also become the admin for the eG solution. So, the software was able to help me stay proactive, as well as generate reports for management.

Reporting Tools 40

Reporting Tools Data Visualization Software Review Technical Review 40

Johanna Rothman

JUNE 24, 2020

That's because product development is a system of work. If you pressure one piece of the system and don't accommodate that pressure elsewhere, you create bad products. In that article, I said, the test manager's (and the test team's) mission is: To assess the state of the product under development at any time and report on that state.

Reporting Tools 79

Reporting Tools Weak Development Team Product Research User Testing 79

Mironov Consulting

SEPTEMBER 22, 2020

Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Support needs installation guides, training sessions, FAQs, bug reporting categories. Here’s why….

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

The Accidental Product Manager

DECEMBER 18, 2017

Car manufactures are changing their product development definition and moving more and more of the car’s control and monitoring systems over to these centralized dashboards in order to attempt to simplify the process of driving their cars. Some systems don’t do a good job of connecting to the driver’s cellphone.

Dashboard 56

Dashboard Reporting Tools Product Management Product Manager 56

Gainsight

JUNE 11, 2021

The results are increased engagement, increased productivity, and better solutions. ONE Powerful Word That Can Transform Your Customer Relationships with the incredible Nils Vinje, Founder and CEO at Glide Consulting and 30 Day Leadership. Your Customers Need You to Put Yourself First: Listen to Them!

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

eG Innovations

FEBRUARY 25, 2019

There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. George Spiers provided all answers based on his real-world Citrix consulting projects. Default settings in the operating system are not the best.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Userpilot

OCTOBER 24, 2023

Sending in-app surveys and segment those users who report hardships with the product, express dissatisfaction, or rate your SaaS product low. Since you’ll need software to resurrect users, why not book a Userpilot demo and see how you can retain more users for your business? Who are resurrected users?

Customer Experience 103

Customer Experience User Testing Customer Feedback Onboarding KPIs 103

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. “We have to figure out ways to bring people back together, and we have to use technology to make that happen.” Louis: Technology is just a tool, right?

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Intercom, Inc.

NOVEMBER 5, 2020

Retail is constantly changing: from stalls to malls, the way we shop is always evolving in tandem with cultural, economic, and technological shifts. In his Black Friday: Abandoned Malls series , he traveled around the US to document “ dead malls ”, the name given to malls that have been vacated and neglected.

User Testing 206

User Testing Reporting Tools Customer Experience Travel 206

People-First Product Leadership

JUNE 3, 2024

This listening technique makes it easier to collaborate with your team and stakeholders to find effective product solutions. Recent reports indicate “of the 43.3% It’s a political term, named after the man credited with creating it, and is informed by society at large. Take some comfort in knowing you are not alone.

Product Management 52

Product Management Product Manager Product Research Customer Feedback 52