Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

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The Product Coalition

OCTOBER 27, 2020

It will only take 5 minutes of their time–and then analyze their feedback. And the damage is tainting the reputation of a great way to build software in complex environments. One of the well-known cargo cult examples with regard to technology was described by Richard Feynman: In the South Seas there is a cargo cult of people.

Agile 98

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Intercom, Inc.

AUGUST 15, 2018

Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent. I would describe that first day as a 35-person team being run with the tools you would see in a five-person team.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Usersnap

JANUARY 12, 2022

They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. However, their (and all product team members’) superpowers and role in SaaS growth is invaluable! Need more customer feedback? Check out Usersnap for 15 days, free! Business savvy.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

PMLesson's Ace the PM Interview

JANUARY 18, 2022

They assist other product managers on their team gather customer feedback along with other relevant product data. Image Credit: Transistor by Alexandra Manokhina Job Responsibilities and Duties Not every company with product management teams will have a Chief Product Officer.

Product Management 52

Product Management Product Manager Data Visualization Reporting Tools 52

BrainMates

APRIL 30, 2018

The panellists were: Mark Cohen, CTO at Domain. This new idea is going to leverage artificial intelligence to better serve B2B customers with targeted advertising solutions to end customers, or real people out on the street. Mark Cohen (CTO): I’m gonna start crossing over into product land. So what are your next steps?

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PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. If you’re in marketing, for example, aim to work in inbound marketing, where you work on getting feedback from customers to influence the product. This doesn't mean that they understand the nitty-gritty of how that technology works.

Technical Advisors 40

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Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Business of Software Conference

FEBRUARY 16, 2021

We caught up with him following the announcement of an $11 million funding round for the 13 year old SaaS business which he describes as, ‘Seedstrapped’. Food for thought for anyone on the Long, Slow SaaS Ramp of Death…. It’s Mark Littlewood, from Business of Software. And I was a software developer before.

Feedback Software 59

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ProductPlan

OCTOBER 10, 2019

And of course, to help you deliver a better product to your customers. Of course, you are the customer expert, but leading with the assumption that you alone know the ideal priorities has consequences that might sabotage your well-intended agenda. The aim is to solicit feedback from your stakeholders at this stage.

Presentation 61

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Product Talk

JUNE 7, 2023

If you’ve never used an opportunity solution tree before, how will you incorporate this tool into your daily workflow? Bianca first learned about continuous discovery in a product management course at her previous company. While the course didn’t go into the specifics, it introduced the concept of opportunity solution trees.

Product Research 180

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Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. “We had to figure out how to tell them what the value is and serve them the solution rather than saying, ‘Slack is here. We had to figure out how to tell them what the value is and serve them the solution rather than saying, “Slack is here.

Download 215

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All About Product Management

JUNE 5, 2013

Of course each stakeholder needs to be managed in a different way - some, for example a CEO, who has a design flare my need a slightly more formal showing. The key is to show early and get feedback early. This meant that steering group meetings became a platform for these stakeholders to air their frustrated technical views.

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Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

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Lenny Rachitsky

MARCH 12, 2024

There are a trillion podcasts, they’re a lot of work, and it’s so dorky to tell people you have a podcast 🤦 But thanks to a nudge from Harry Stebbings , and having a newsletter platform to help kickstart it, I took the leap. I took the Dream Studio course , which I highly recommend (use code LENNY50 to get $50 off).

Technical Review 136

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Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Delivering feedback has to be done differently for example. Trends and Challenges.

Product Research 169

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Product Talk

MARCH 1, 2023

If you want help building your outcome mindset, check out our Defining Outcomes course. Other common responses included the product manager, the sales team, the CTO (again, one of the options), and Directors of Product or Engineering. It’s not a solution or feature request. I was surprised to see that 77.6%

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Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology. It was an iPad interactive brochure and sales tool for sales centres. What’s your story?

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

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Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” “I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals.

Feedback Software 52

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ProductPlan

FEBRUARY 11, 2020

When companies are reacting instead of being proactive—or are impatient and continuously changing course—product managers don’t get a real chance to devise and execute longer-term plans. One software product manager at a small company placed the blame on management. While doable, these are far from ideal tools for product managers.

Analytic Tools 59

Analytic Tools Research Software Reporting Tools Feedback Software 59

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

CTO Coach 87

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Crafty CTO

MAY 1, 2020

Shape Up differentiates between imagined tasks – " tasks we think we need to do at the start of a project " – and discovered tasks – “ tasks we discover we need to do in the course of doing real work.” We never did figure out a good system for managing uncertainty. But the Basecamp guys did.

Reporting Tools 52

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Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Here’s why.

Onboarding KPIs 52

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Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Here’s why.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them. They don’t know what you want them to do.

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Business of Software Conference

MARCH 30, 2021

You’ve ran BoS for over a decade, and this is Business of Software’s 100th podcast episode. So just in case there’s anyone out there who doesn’t know who you are, and what, what you do, do you want to give us a bit of backstory about you and the Business of Software? Kirk Baillie. Mark Littlewood.

Weak Development Team 52

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Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

Artificial Inteligence 8

Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8

Business of Software Conference

APRIL 9, 2021

artisinal software companies and where are you where are you speaking to us today from. In the grand scheme of things, nothing’s gonna really, the company’s not gonna go bankrupt, which I realise it’s an incredible privilege that we have as a software, entrepreneur intrapreneurs. Mark Littlewood. Natalie Nagele.

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The Product Coalition

MARCH 8, 2023

Open-source software has proven its potential for accessibility, connected developers, and reduced expenses. Is open source software the inevitable future? Consider how open-source software has impacted the world. Most of the cloud runs on Linux, so free software powers most modern computing resources.

Research Software 78

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Business of Software Conference

JULY 2, 2019

Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. Don't Miss a Thing - Get BoS Updates.

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Weak Development Team Research Software User Testing Analytic Tools 40