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New Course: Mastering Product Management

Sachin Rekhi

For years now loyal readers have been asking me to package up my learnings on product management into a cohesive course on the subject. So in 2020, I took a survey of all the available product management courses out there. There were plenty of courses introducing product management to those new to the role.

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System Thinking for Product Managers by Johanna Kollmann

Mind the Product

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. Practical Ways of Understanding Systems. As soon as a system is understood, we can try to change or improve it. Systematic Improvement.

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6 Steps to Launching Your Customer Health Dashboard

Gainsight

This article was originally published by Sales & Marketing Management. . Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior.

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An Honest Review of Pendo Analytics

Userpilot

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides. 26% of customers went to the Dashboard next, and 16% went to Contacts.

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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Non-transparent system response Imagine a case: after starting an operation, the system stops responding. To increase working efficiency, users can tweak dashboards and choose the most topical tabs.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

On the hunt for the best instructional design software to create course content and engage learners? The top ten instructional design tools on the market. TLDR; Instructional design software helps you create custom eLearning courses and training material. Dashboards and analytics to track learning and engagement.

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Utility Eats Value for Breakfast: About Diminishing Marginal Utility

The Product Coalition

Over the course of my product development career, I’ve developed the following hypothesis: “If I focus more on utility and usefulness, and less on a silver bullet of value, then I will solve more meaningful problems for customers, bridge more gaps and unlock more revenue for my company.” Why is that? Excel is not a pretty product.