The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

ProductPlan

JULY 1, 2020

Unless your product management stack includes a crystal ball, all those goals and resolutions we made way back in January likely didn’t take global pandemics, fluctuating economies, and social unrest into account. Let’s begin this process by reflecting and reviewing. Regular roadmap reviews. Assess What has Changed So Far.

Development Team Review 87

Development Team Review Technical Review Customer Feedback Onboarding KPIs 87

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. So hiring managers must assess candidates based on a few interactions, a curriculum vitae, and some reference checks. Stage 1: Reviewing the applications. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

The Product Coalition

APRIL 23, 2018

But, you do need some level of financial help from an expert, someone who can cast a trained eye on your cash flow, margins, key performance indicators, and overall profit picture while you concentrate on your team, your products, and your strategies for growth. If you run a midsize to middle market business, you probably have a CFO.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

The Product Coalition

OCTOBER 19, 2020

Of course, the lesson here is: innovate or die. Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. What is Alternative Futures Analysis?

Technical Review 159

Technical Review Analytic Tools Research Software Automotive 159

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). The product backlog I managed grew daily. And I diligently added the stories to the backlog.

Development Team Review 78

Development Team Review Software Review Fractional CTO CTO 78

The Product Coalition

APRIL 6, 2020

Google, still just a scale-up in 2001, managed to come out stronger from the dot com bust and made a successful IPO in 2004. We ask you to keep calm and to follow the plans you are given diligently. In other words, trying to stay the course and fix the bottom line by firing people is self defeating. Of course not.

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. Of course, investors also fear user churn rates, or how often people use the product and never come back. As a warning sign, VCs have gotten especially sharp at investigating it in products. “You

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

JUNE 17, 2019

Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. In-house resources were enough to develop and support these services. We execute.

Banking 90

Banking Development Team Review Software Review Technical Review 90

Iteratively Blog

MARCH 15, 2020

Development. Known for data visualization & hosted by maestros Enrico Bertini and Moritz Stefaner, Data Stories hosts discussions on the latest developments in data analytics, visualization, and other similar topics. A large part of the reason is due to the fact that not everything is measurable. Start the course. #2

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Pragmatic Marketing

NOVEMBER 21, 2018

This article is based on information provided in our webinar, Customer Validation for Product Managers , with Centercode CEO Luke Freiler. If you are reading this, it probably won’t surprise you that 47% of product managers have run Beta Tests as part of their job. Loop In the Teams Who Will Use Your Data.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. Excited about this finding, I started to apply for product manager jobs.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

ProductPlan

MARCH 17, 2020

Does your management team appear to occasionally have the attention span of a fruit fly in a farmers market? When SOS sets in, it creates a cascade of chaos, unleashing all sorts of problems for the product team. Senior management is both most susceptible to SOS and the most dangerous when they catch it.

Technical Review 69

Technical Review Development Team Review Artificial Inteligence User Testing 69

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. With a digital-led approach, of course. Now it’s much more collaborative across the board to ensure cross-functional alignment, especially with the revenue team.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. There is no other book that has had such a big impact on the way that I think about product management.

Product Research 110

Product Research Customer Experience Development Team Review Research Software 110

Sequent Learning

NOVEMBER 20, 2018

I hear you’re going to attend Sequent’s Product Management Essentials Workshop. Think back on some past professional development courses you’ve participated in… did you apply all (or any) of the concepts into your daily work life? What other roles do you work with often to manage your product? Do you have direct reports?

Workshop 40

Workshop Weak Development Team Development Team Review Customer Experience 40

ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. If you don’t know where the ship should end up, it’s hard to plot a course to get there. Gather consensus around goals.

Roadmap 72

Roadmap Data Visualization Technical Review User Testing 72

Sachin Rekhi

JANUARY 25, 2010

Though full scale development is usually left for after the EIR period is over. EIRs typically bring these companies in as potential deals for the VC firm and spends their time doing due diligence and vetting the startup as well as deciding if its a good fit for them. EIR serves as part of the investment team.

Development Team Review 60

Development Team Review Startups Positioning Market Research 60

Gainsight

AUGUST 31, 2020

It is a genuinely worthy lesson about willingness to learn, the ability to adapt successfully, the power of motivating team leadership, the benefits of making data-driven decisions from product usage insights, and the results produced from commitment. None of her employment at that time was about product management.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things. Liam: Yeah.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. And then, of course, the speculation too. Should we sink bigger? Should we plan bigger? Like, scarcity of resources is a good thing.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

The Product Coalition

DECEMBER 8, 2020

Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. A product manager I know was tasked with leading a new strategic product venture of high priority and value to a massive company. All of this takes time. like existing businesses?

Development Team Review 148

Development Team Review Technical Review Systems Review Software Review 148

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

If you're interested in the field of technical program management, then the answer is, without a doubt, yes. As the name of the position suggests, program sense is an integral part of a technical program manager's day-to-day. A lot goes into successful program development and execution. Sounds simple enough, right?

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? As a product manager , you’ll want to answer a series of questions before you start work. Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? We suggest two things: 1.

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

Sequent Learning

FEBRUARY 2, 2021

Product Management for Non-Software Products. JJ Rorie is a thought-leader and practitioner who has spent her career helping companies optimize their product management and marketing functions. Listen to Masters of Product Management Podcast Episode 067. I am a product management junkie. How to manage tech debt.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction?

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Business of Software Conference

APRIL 7, 2020

I pulled a few that I thought were interesting of course 60% of companies that have some sort of customer centric program are more successful. The first thing is of course be data driven. And then of course like try to think of things more broad based. How do we get into the minds of the customer?

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Andrew Chen

SEPTEMBER 4, 2018

I mean OpenTable, when I was managing it, did not pay any money at all to acquire consumers. And I think the similar kind of analysis you can do for B2B companies is for products that have different sized teams using it. I mean, of course, you wanna grow your customers.) Like how can you do that? Jeff: Yeah. What happens next?

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

PMLesson's Ace the PM Interview

JUNE 10, 2020

Many times data scientists are charged with communicating their findings with several other teams, many of whom may be as technical as they. For example, imagine our Amazon data scientist has collected their data, built a model, and has developed some predictions and forecasts using it.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These teams like to write about how they do design and hate to do music video–style showreels.

UX 65

UX User Testing Technical Review Development Team Review 65

Business of Software Conference

NOVEMBER 26, 2018

One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163