The Product Coalition

JUNE 17, 2019

Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. In-house resources were enough to develop and support these services. We execute.

Banking 90

Banking Development Team Review Software Review Technical Review 90

The Product Coalition

APRIL 6, 2020

For most companies it’s bad news?—?the Google, still just a scale-up in 2001, managed to come out stronger from the dot com bust and made a successful IPO in 2004. We ask you to keep calm and to follow the plans you are given diligently. Of course not. What does it mean to you, your job and your company? But not for all.

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

The Product Coalition

MAY 18, 2016

I did what I should have, and was not bad at it, as numbers and analysis are not hard for me, but besides, I couldn’t say that I really enjoyed it. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. Product manager is the title of a role in technology companies.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Sequent Learning

NOVEMBER 20, 2018

I hear you’re going to attend Sequent’s Product Management Essentials Workshop. Think back on some past professional development courses you’ve participated in… did you apply all (or any) of the concepts into your daily work life? What other roles do you work with often to manage your product? Do you have direct reports?

Workshop 40

Workshop Weak Development Team Development Team Review Customer Experience 40

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. There is no other book that has had such a big impact on the way that I think about product management.

Product Research 110

Product Research Customer Experience Development Team Review Research Software 110

The Product Coalition

DECEMBER 8, 2020

Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. A product manager I know was tasked with leading a new strategic product venture of high priority and value to a massive company. All of this takes time. like existing businesses?

Development Team Review 149

Development Team Review Technical Review Systems Review Software Review 149

Business of Software Conference

APRIL 7, 2020

I pulled a few that I thought were interesting of course 60% of companies that have some sort of customer centric program are more successful. The first thing is of course be data driven. And then of course like try to think of things more broad based. How do we get into the minds of the customer?

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Andrew Chen

SEPTEMBER 4, 2018

I mean OpenTable, when I was managing it, did not pay any money at all to acquire consumers. Like what’s your views on this — is it a bad thing, is it a good thing; I don’t mean to moralize it but — help me unpack more where it’s helpful and where it’s not. Like how can you do that? Jeff: Yeah.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These teams like to write about how they do design and hate to do music video–style showreels.

UX 65

UX User Testing Technical Review Development Team Review 65

Business of Software Conference

NOVEMBER 26, 2018

One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Product Talk

FEBRUARY 10, 2021

We’re also joined by Melissa Suzuno , who is going to be monitoring the chat and managing your questions in the Q&A. Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40

Business of Software Conference

NOVEMBER 28, 2019

Let’s get to know you a bit more just to understand, who’s a founder or in commercial management of a software company? So I managed to arrive on time. So those are the nine areas I was thinking of talking about and of course they go across digital sales, inside sales, and field sales. Serious business of Sales.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40