Intercom, Inc.

NOVEMBER 7, 2019

Nico: Of course. So of course we use LinkedIn, we use social selling, we use email, we use calls, etc. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. So of course we are doing corporate cards, basically smart cards.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

OCTOBER 25, 2022

The outbound strategic product management responsibilities include market research, product discovery , and the development of differentiation and positioning strategies. Try one of the goal-setting frameworks, like SMART or OKR. You can use frameworks and tools like the ones developed by Teresa Torres to guide your product discovery.

Product Research 85

Product Research User Testing Customer Feedback Research Software 85

Intercom, Inc.

NOVEMBER 20, 2018

The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. Choose one, ensuring it can easily connect to any data sources you have (be that lead generation forms, or existing data sets) and also ensure that it can integrate with any outbound marketing tools you may have like MailChimp.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

JULY 29, 2021

We have business development doing inbound and outbound. Unless, of course, it’s a once-in-a-lifetime offer. A framework for choosing the right company. It’s the same framework when BrowserStack called. And thankfully, that framework has helped me make some decent decisions along the way.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

PMLesson's Ace the PM Interview

OCTOBER 30, 2019

I landed product roles at Tesla, where I worked on their outbound logistics technology, and at Microsoft, where I worked on privacy features for Edge. Were there specific things that you learned from the course materials, coaching sessions, and the community? Exponent is an incredible course. I found Exponent on ProductHunt.

Engineering 45

Engineering Feedback Software Product Management Product Manager 45

Intercom, Inc.

NOVEMBER 17, 2022

“We were often told that the people providing SDRs with email cadences and the dialer were going to build that and that we were going to be evaporated in a second” Alina: Oh, of course. When an SDR is with someone on the phone, especially outbound, and they are interested in doing a demo, they need to seize the moment.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Product Bookshelf

FEBRUARY 21, 2017

Although some growth tactics are specific to outbound marketing, many are directly tied to the product. Finally, he gives an example of the emotional roller-coaster ride the instagram growth team experienced over the course of the year and says “keep calm and carry on.” ” More on growth.

Data Visualization 48

Data Visualization User Testing Onboarding KPIs Product Research 48

Intercom, Inc.

JUNE 23, 2020

Between them our panel offer a 360° view of this important development and allow us to better understand how and why this framework was developed and what it might mean for your business. We love and use Intercom, of course, to support our customers via the Messenger. That sounds like a really robust framework.

Reporting Tools 118

Reporting Tools Customer Experience User Testing Data Visualization 118

Userpilot

SEPTEMBER 19, 2023

TL;DR Product-led growth (PLG) funnels are a framework that helps you visualize the entire process of your product, converting a lead or prospect into a paying customer. A product-led growth funnel is a framework for visualizing the process by which your product converts prospects into customers.

Data Visualization 101

Data Visualization Analytic Tools Customer Experience Reporting Tools 101

The Product Coalition

OCTOBER 21, 2019

Product Activities Framework Our Product Activities Framework is a logical and straightforward way to analyze what product-related activities need to be carried out in your organization, and where these activities should sit. Or you may be heavily involved in either inbound or outbound activity.

Outbound 60

Outbound Inbound Product Management Product Manager 60

Intercom, Inc.

JUNE 8, 2021

What became clear over the course of this research is that conversational support isn’t the “future of support” – it’s the present. Invest in the right tools and frameworks. Outbound messaging (70%). So how can you start to future-proof your business and make the switch to conversational support? Personalization (66%).

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

NextBigWhat

OCTOBER 30, 2020

Objectives and key results (OKR): A goal-setting framework that helps companies set an objective, which is “what I want to have accomplished,” and the key results, which are “how I’m going to get it done.” Bullseye framework: To systematically find the most promising channel. It has a sense of urgency. It has a purpose.

User Testing 52

User Testing Reporting Tools Product Management Product Manager 52

The Product Coalition

FEBRUARY 12, 2018

To accredit their continuing professional education courses (with the US state licensing agencies), the US teachers have to submit a specific guide. I’d say our primary challenge was always building the right outbound sales process. Also, there’s another case. It’s a tough task and the issue is that there is no silver bullet.

User Testing 68

User Testing Customer Feedback Customer Experience Reporting Tools 68

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. Inbound VS. Outbound for SaaS Marketing.

Research Software 63

Research Software User Testing Outbound Marketing 63

Userpilot

MAY 19, 2021

Of course, the more capital the better, but marketers still have to be creative and strategic with what they choose to pursue. Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Outbound Marketing. Source: Hubspot.com. Paid digital ads.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

MARCH 17, 2022

They’re not wrong, of course. I know a lot from just seeing the stuff you publish – there’s the north star framework, the talk you did on thinking big, working small, which really resonates with a bunch of folks here at Intercom; one of our principles is to think big, start small, and learn fast. Mathew: That’s incredible.

Analytic Tools 151

Analytic Tools Research Software Data Visualization Customer Experience 151