Mixpanel

FEBRUARY 16, 2024

When everyone on the team shares this foundational understanding of our personas, everyone can feel empowered to make decisions without explicit sign-off from myself or leadership, which allows us to move faster. I’ve learned that the best way to build products that people love is by constantly listening to and understanding customers’ needs.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Gainsight

OCTOBER 12, 2021

Slack lives on the phones and desktops of over 10 million users, and we’re lucky to be joined by Ilan Frank , their VP of Product. Openview is arguably the first to coin the phrase “product-led growth,” and Operating Partner, Kyle Poyar , will present a model and examples of how to use usage-based pricing to rev up your PLG strategies. .

Analytic Tools 52

Analytic Tools Research Software Data Visualization User Testing 52

Business of Software Conference

MARCH 8, 2021

In Scott’s example, the inherent complexity of the fire alarm system with its indecipherable messages, could have been designed to be much simpler and clearer. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. Get Weekly Advice From Software Experts.

Fractional CTO 52

Fractional CTO CTO Books Messaging 52

The Product Coalition

NOVEMBER 7, 2021

After a while, I started feeling more comfortable in the cybersecurity world and was able to talk intelligently about my product and the market. I remember that at some point, I was debating with the CTO and Co-Founder?—?one Being able to tell even yourself that you disagree with the CEO, for example, is not trivial.

User Testing 134

User Testing Customer Feedback Feedback Software Customer Experience 134

Gainsight

OCTOBER 5, 2020

April Dunford sat in the back of a marketing class at Northwestern University in Chicago, where her professor gave an example of a product positioning statement. If my product IS a (blank) and my competitors are (blank), then I’m a (blank), UNLIKE (blank) that does or PROVIDES (blank), and this is my benefit (blank). .

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

Business of Software Conference

NOVEMBER 30, 2020

Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. And so jeetu crowd is a great example. I don’t have as many customers as HubSpot does, for example, who by the way isn’t even sales enablement. So let me give you an example of this.

Research Software 64

Research Software User Testing Positioning Product Research 64

ProductPlan

JUNE 22, 2023

In the process, it may get disconnected from the market it is serving. A product-centric organization is the opposite of a customer-centric organization. For example, a company may be appropriately labeled with any one of these concepts without the other two applying. Consider it the price of leadership.

Data Visualization 73

Data Visualization Reporting Tools Customer Experience Product Research 73

Intercom, Inc.

OCTOBER 31, 2019

Here are five quick takeaways: Balancing human-computer interaction has been the difference between technologies that break out and are very successful and technologies that are considered to be ahead of their time or just not the right product-market fit. You take, for example, the iPhone.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

svpg

SEPTEMBER 30, 2016

This is very common in large companies, and in this model, the product manager is really a project manager and roadmap administrator. The product manager can do his or her job. So my intention here is to show you great examples of this third way of working. I want to instead introduce you to real people. In 1993, Word 6.0

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

ProductPlan

OCTOBER 26, 2021

Anyone in product for a few years quickly notices no fixed definition of product management from one company to another. Some view Product as an equal peer to Marketing, Sales, and Engineering, while others tuck it away under a VP of Product Marketing or a CTO.

CTO Coach 86

CTO Coach User Testing Product Research Data Visualization 86

Business of Software Conference

FEBRUARY 24, 2021

A viral example of what an extraordinary Zoom meeting can look like. // 18 min watch. What the new dynamic between Redditors and Wall Street reveals about the stock market in 2021 // 5 min read. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week.

CTO 40

CTO Leadership Events Article 40

Gainsight

FEBRUARY 12, 2019

But as Allison Pickens writes, if your CSM team is just filling in product gaps , it’s probably not driving growth. Over the past few years, we’ve started to see thought leadership on the unique relationship between Product Management and Customer Success.

Research Software 45

Research Software User Testing Customer Experience Reporting Tools 45

Business of Software Conference

APRIL 9, 2021

Because that way, support doesn’t have to keep up with what’s in the product. Or can they do mission critical work, product development, you know, sort of work on product when there is that, that that sort of thing going on? And then the leads our leadership team meets for 90 minutes every Thursday.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40

Business of Software Conference

MARCH 24, 2021

And so every product is three products, you multiply five times three got 15 code bases to deal with and it’s like quickly, you can’t do it as a small company. So we ended up kind of focusing back all in on Basecamp about five years ago, and selling off or spinning off or absorbing different products.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

NOVEMBER 19, 2019

Couple of really good examples of that are product management and product marketing because they are a multiplier; they collaborate across a team so if you don’t have a really high bar there you’re going to have really bad product and you’re going to have really bad messaging for your sales and marketing team.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Business of Software Conference

MARCH 11, 2020

It has a lot around servant leadership about focus on the customer and what have you. ML: What’s Drifts gender split for example? And by the fifth time you’re certifiable at this point. Like starting businesses cause when you go through it is. But at least you can see something. DC: Pretty close. Depends on the role.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

JULY 2, 2019

This is my design process and I’ve got some examples of what I’ve done recently. So here’s an example of what we did this at MOO.com. Here’s one example at MOO. Employers are having the same problem hiring across tech. So before I begin I wanted to give you some context about the design process.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40