Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

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Usersnap

JULY 27, 2020

You can install the widget on your website or app, or even embed it to a native button and trigger upon click to launch the request form. Drift’s co-founder and CTO Elias Torres stated in our e-book How To Turn Customer Feedback Into Product Value : “Only our users are able to come up with improvements that can truly get their jobs done.” .

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Roy Madden

NOVEMBER 3, 2021

The process is now much more collaborative, with each member of the team having access to and visibility of the Feedly platform. THE SOLUTION Increasing speed of intelligence with a streamlined OSINT process. He adds, “We wanted a way of getting news to our customers much more quickly and to work together in a more streamlined way.”.

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Intercom, Inc.

JANUARY 27, 2022

More, while women have been taking more and more jobs among top technology executives, at big U.S. firms, only 18% of chief information officers or chief technology officers are women. You can message us on Twitter or record a voice memo on your phone and send it to us on podcast@intercom.com.

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Gainsight

OCTOBER 7, 2022

Customer Success then works with Product to develop a sophisticated system for engaging with customers. That means in-product messaging, email alerts, playbooks, and more. Normally, customers buy a product or feature based on research, digital marketing, referrals, or sales conversations. via GIPHY. A force multiplier for Sales.

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Basel Fakhoury

MAY 17, 2018

After a year and half, we finally admitted that the mobile travel app we were working on wasn’t providing enough value and we had to shut it down. and the best way to do that was through user research. That’s when we realized that finding people to participate in user research studies sucks. Basel Fakhoury “Well… what now?” “Uh…I

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Modus Create

FEBRUARY 24, 2020

About 90% of companies in their 2018 research aren’t fully realizing the full potential of their design teams. What’s more, the research indicates organizations with established design practices struggle to know how senior design leaders can contribute, and suffer from uncertainty about how much to expect of them in their role.

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Crafty CTO

MARCH 11, 2024

Moxie’s a legend in tech as creator of the Signal secure messaging app —and more importantly to cryptographers, the Signal Protocol and Double Ratchet Algorithm —and when I saw his name I immediately was looking for “technical advisor” credits. I filed it away and determined to research it.

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BrainMates

APRIL 30, 2018

The panellists were: Mark Cohen, CTO at Domain. This new idea is going to leverage artificial intelligence to better serve B2B customers with targeted advertising solutions to end customers, or real people out on the street. Mark Cohen (CTO): I’m gonna start crossing over into product land. So what are your next steps?

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Mironov Consulting

JANUARY 17, 2019

A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. So we know that the CEO is time-slicing to cover investor pitches and office space and recruiting and benefits and legal and setting product direction and stocking the kitchen with snacks.

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Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

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Mironov Consulting

JUNE 27, 2019

There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . 2] Driving Strategy, Tooling and Outcomes. [3] We could split out roles: strategist, researcher, growth, technical analyst, pricing.

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Atomic Spin PM

JANUARY 20, 2019

Here, I’ll share some tips, a four-sentence template, examples, and a tracking tool. A handwritten note in the mail elevates the message above the digital fray. Once you decide to pen some notes, all your tools will be in the same place. Recently, I’ve taken my personal habit of writing thank-you notes to work. Step 1: Motivate.

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ProductPlan

OCTOBER 10, 2019

While you might want to take a deeper dive into the platform details with the CTO or the new messaging opportunities with the head of marketing, this isn’t the forum for those interactions. There may be unknowns lurking, such as dependencies, regulatory issues, expected new technologies, or customer commitments.

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Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. For app stores, these are the developers that actually create the products. The other side of the network will follow.

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Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

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Gainsight

JULY 1, 2022

A traditional model based on the marketing and sales funnel no longer works effectively to build sustainable growth for subscription-based SaaS. The solution? We wanted to discover what solutions they use and how they measure success. . Chief Technology Officer of PX, Gainsight. Mickey Alon. Key Findings.

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Lenny Rachitsky

MARCH 12, 2024

There are a trillion podcasts, they’re a lot of work, and it’s so dorky to tell people you have a podcast 🤦 But thanks to a nudge from Harry Stebbings , and having a newsletter platform to help kickstart it, I took the leap. Even better, the messages I get daily from listeners melt my heart. Hosting: Substack.

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Gainsight

FEBRUARY 12, 2019

We all know how it works…a fledgling SaaS company releases a minimally viable product and starts bringing on customers. Most recently, it culminated with Gainsight’s rollout of the PX Product Experience Platform. Every user has to go through it to get access to your platform. Login Page.

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Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

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Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

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Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them. They don’t know what you want them to do.

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Business of Software Conference

JULY 2, 2019

Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? We have summative research which means we know if we solve the problem.

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