Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. “Mobile has been a huge enabler of these heightened expectations, largely replacing the customer service agent of the past. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE.

User Testing 264

User Testing Feedback Software Data Visualization Customer Feedback 264

Alchemer Mobile

MARCH 29, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Health Insurance.

Healthcare 262

Healthcare User Testing Feedback Software Customer Feedback 262

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Reveal

FEBRUARY 20, 2025

They track everything from user behavior to system performance. If you’re a Product Manager or a CTO, you may already know how challenging it can be to select the right tools to build these dashboards. You have to choose the components and tools that fit your needs. Thats what dashboards are for.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Product Talk

MARCH 1, 2023

Other common responses included the product manager, the sales team, the CTO (again, one of the options), and Directors of Product or Engineering. It’s not a solution or feature request. of respondents), opportunity solution trees (32.3% of respondents), opportunity solution trees (32.3% of respondents said yes.

Product Research 278

Product Research Data Visualization Customer Feedback Weak Development Team 278

Mixpanel

OCTOBER 27, 2021

Promo is a leading video creation platform for small and medium-sized businesses. Yariv Azatchi is the chief technology officer at Promo and is the man connecting between the products and data in the company. There are more than 30 video editing tools in the market. What makes it different from competitors?

Customer Experience 98

Customer Experience Data Visualization Reporting Tools Research Software 98

Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Cultural Differences and Conflict Avoidance. Remote Working and Distributed Teams.

Product Research 219

Product Research Research Software Feedback Software User Testing 219

Mind the Product

DECEMBER 22, 2016

I’m a product manager for a content management system that runs some of the most-visited websites in the world. Our team reports to the CTO, and we sit within the engineering arm of the organization. At its heart a CMS is a platform, not a product. I quickly found that I needed to become a platform product manager.

Reporting Tools 70

Reporting Tools User Testing Product Management Product Manager 70

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Do you have a Product in Practice you’d like to share?

Product Research 258

Product Research Onboarding KPIs CTO Coach Research Software 258

Mironov Consulting

SEPTEMBER 14, 2020

I’m specifically excluding roles that are primarily development management: VP Engineering, CTO, CIO, Director of Development, Engineering Manager, Project Office, or Agile Transformation Leader. They come from professional services groups — which is all bespoke contracts and project management. How many/how long?”

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. We stopped using the system within a month.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation? Are you ready?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

TechEmpower - Product Management

JULY 24, 2023

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Can you provide specific examples of different types of customers, what they need, and what the system will do for them? For customer service?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

PMLesson's Ace the PM Interview

JUNE 19, 2022

A cloud architect is technically a subset of a solutions architect roles responsible for designing and implementing technical solutions to an organization's business problems. Cloud architects, however, are responsible for using cloud computing technologies to engineer these solutions.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Revulytics

JUNE 12, 2019

“It’s not a technology project, it’s a business project,” is often heard as stakeholders seek to build consensus and gain support for programs that require technical resources and buy-in. Organizations considering a software compliance analytics strategy should keep this in mind as they seek to build consensus for a program.

Analytic Tools 73

Analytic Tools Reporting Tools Data Visualization Strategy 73

The Product Coalition

MAY 8, 2023

In a LinkedIn post, CTO of Basecamp David Heinemeier Hansson in the face of possible chagrin, challenges notions that offices represent outmoded ways of working, according to telecommuting advocates. We performed some historical research on the evolution of office design. Here’s what we’ve uncovered.

Fractional CTO 143

Fractional CTO Research Software Reporting Tools CTO 143

The Product Coalition

AUGUST 6, 2023

Keren: Well, at Darrow we develop what is regarded as a go-to platform for plaintiff lawyers that want to expand their practice. With the platform we harness AI technology to discover meritorious cases. As Head of Product, I cover both B2C and B2B technologies. Keren: Begin with the market voices.

Research Software 148

Research Software Reporting Tools Product Research User Testing 148

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. As we mentioned, engineering management is different from that of software engineering.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

Lenny Rachitsky

SEPTEMBER 1, 2024

— Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • Vanta —Automate compliance. You need to be explicit with yourself and your team about what the priorities are and what you’re willing to let burn in service of them.

Reporting Tools 109

Reporting Tools CTO Customer Experience Construction 109

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO.

Product Management 187

Product Management Product Manager Data Visualization Weak Development Team 187

Mind the Product

JULY 9, 2018

While there is still no one-size-fits-all solution, a standard is emerging from most successful product teams and organisations that can serve as a template for your own: Product Management Career Ladder. Since it’s still a relatively new role, there’s a lot of confusion around product management job titles, seniority, and hierarchy.

Product Management 195

Product Management Product Manager CTO Coach User Testing 195

Userpilot

AUGUST 17, 2024

He hosts Proddys, an annual awards ceremony recognizing outstanding software products, and The Product Podcast. These aren’t software companies, but that doesn’t mean they aren’t digital companies. Traditionally, the product function fell under Technology. More than 50% of Fortune 100 have a Chief Product Officer (CPO).

Data Visualization 104

Data Visualization Product Research Weak Development Team Analytic Tools 104

The Product Coalition

DECEMBER 23, 2023

In a LinkedIn post, CTO of Basecamp David Heinemeier Hansson in the face of possible chagrin, challenges notions that offices represent outmoded ways of working, according to telecommuting advocates. Here’s what we’ve uncovered. The building opened in Chicago in 1885 and was demolished 46 years later in 1931. Apple Park.

Fractional CTO 147

Fractional CTO User Testing Research Software Reporting Tools 147

Product Management University

DECEMBER 2, 2022

There are senior executives in the C-suite (buyer personas) that have VPs and directors reporting to them, the department heads. Then the department heads have managers and staff reporting to them (user personas). This persona focuses on what the user wants to achieve with your product or software. Goal-Directed Personas.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

TechEmpower - Product Management

JULY 31, 2023

Next, define what you need from a metrics and reporting standpoint. Don’t overcomplicate things with reporting tools. Conclusion Startup metrics are an invaluable tool for founders and innovators. cto , infotech , innovation , product , project , saas Don’t worry about scaling just yet.

Startups 104

Startups Product Research Customer Experience User Testing 104

ProductPlan

JANUARY 31, 2019

New tools for product management teams appear frequently, each promising to improve the process in some way. You could, therefore, define product ops as follows: “Product ops builds a foundation for excellence by reinforcing product strategy with metrics, infrastructure, business processes, best practices, budgeting, and reporting.”

Data Visualization 110

Data Visualization Reporting Tools Product Research Customer Experience 110

Intercom, Inc.

FEBRUARY 22, 2022

“We’ve invested massively in compelling security assurance to foster and safeguard our customers’ trust in Intercom, evidenced by our SOC2 Type II and HIPAA attestation reports, and ISO27001 certification”. Shipping quickly – and securely. While all of that makes us confident, we remain humble, as stated in our company values.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

PMLesson's Ace the PM Interview

JUNE 9, 2020

For example, imagine that a CTO is looking to develop and bring to market a software product. They would then formulate a program charged with the software delivery, of which a TPM would manage. Today’s organizations are heavily dependent on modern technologies. But why do companies need TPMs anyway?

Reporting Tools 98

Reporting Tools Fractional CTO Fractional VPE Management 98

The Product Coalition

MAY 2, 2019

In software development, and specifically in the outsourcing business, transparency is a good added value for your company. Staying transparent and reliable for several decades is a serious competitive advantage not only for a software development company but for any company. It is not about software development projects.

Reporting Tools 64

Reporting Tools Data Visualization Fractional CTO Software Developers 64

The Product Coalition

OCTOBER 27, 2020

And the damage is tainting the reputation of a great way to build software in complex environments. One of the well-known cargo cult examples with regard to technology was described by Richard Feynman: In the South Seas there is a cargo cult of people. Stakeholders bypass Product Owners by talking directly to developers or the CTO.

Agile 138

Agile Fractional CTO User Testing Product Research 138

Izenda

AUGUST 11, 2020

Stakeholders are often seen as barriers for Project Managers to overcome, especially when it comes to initiatives like implementing BI reporting capabilities. By considering stakeholder concerns, needs, and even personalities from the get-go, PMs will find easier success when implementing BI tools – or any project, for that matter.

Fractional CTO 56

Fractional CTO CTO Reporting Tools Data Visualization 56

Usersnap

JANUARY 12, 2022

HINT HINT: Usersnap’s customer feedback platform is perfect to collect, manage and act with confidence on product decisions. The best recipe for a winning solution is a coordinated, interdepartmental push to achieve success. This involves using product feedback, which is a critical tool for any product team.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Mironov Consulting

DECEMBER 31, 2017

” Sales teams that need a particular enhancement will escalate, increase their predicted deal size, or apply the same organizational tools internally that we pay them to apply externally to our prospects. So I expect marketing audiences to snooze past improved reporting and geeky back office efficiencies in order to ask….

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92