Remove Customer Experience Remove Naming Remove Policies Remove Systems Review
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Document Automation in Insurance Claims Processing

The Product Coalition

Processing claims entails interacting with frequently unhappy people who had an undesirable experience and impacts their overall satisfaction. As a result of their unsatisfactory final claims processing experience, EY discovered that nearly 90% of insurance clients consider switching their insurance provider.

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Don’t Ignore the Active Directory to Gain Fast Citrix Logon Times

eG Innovations

Improving Citrix Logon Times. Most of you know that one of the most important user experience metrics in a Citrix environment is the logon time. A Few Best Practices to improve Citrix Logon Times. A Few Best Practices to improve Citrix Logon Times. When a user logs in, he/she is validated in the AD.

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Top 5 Webdesign Wien Agencies to Work With In 2022

UX Studio: Product Management

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. We did it for you instead!

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Thus, custom software development and engineers face the same challenges faced by the market demand. In today’s fast-growing and competitive landscape, understanding the significance of continuous improvement is the top priority for custom software development firms. What is continuous improvement ?

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Talking Directly with (Real) Customers

Mironov Consulting

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. They get their market information second-hand.

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A Tale of Two Data Teams

Amplitude

As a product manager, I end up talking to a lot of our customers and learning about how they go about the process of product development. As they can set whatever user properties they want, it is also easy to run lots of A/B Tests with different conditions. There aren’t that many of them, and they are well named with clear conventions.

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Data Protection: How to Prepare for GDPR by Creating a Culture of Stewardship

Mind the Product

Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation. These data subjects could be customers, partners, and employees. A data controller is likely to be you.