Alchemer Mobile

APRIL 25, 2019

What if you could get a daily pulse on how your customers feel and how that changes over. What if you could watch how customer sentiment changes in real-time following. It could be the driving force in making data-driven product roadmap decisions and having a comprehensive view of customer sentiment.

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

Alchemer Mobile

APRIL 21, 2020

This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users.

Finance 147

Finance Travel Research Software User Testing 147

Alchemer Mobile

JUNE 11, 2019

If you’re a travel brand developing an app for your airline, hotel, rideshare, etc. you need to understand that your customer’s number one priority is convenience. When customers are in a hurry, the last thing they need is for something completely out of their control to inconvenience you. Personalize the customer experience.

Feedback Software 180

Feedback Software Travel Airlines Customer Experience 180

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Driving users toward activation with checklists.

Product Research 81

Product Research Onboarding KPIs Customer Experience Data Visualization 81

Ronke PM

MAY 8, 2024

The importance of culture-driven leadership in product management. Product management revolves around human needs, wants, and desires, making it a humbling responsibility. Influential product leaders manage their teams with well-being in mind, necessitating culture-driven leadership. Final thoughts.

Leadership 52

Leadership Reporting Tools Product Management Product Manager 52

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Coalition

MAY 9, 2020

Emerging Product Strategy Product Management in the Time of COVID Part I: Stopgaps & Scaled Retention Strategies This first article in the series highlights customer retention strategies for products adapting to changes in customer behavior. What are we going to do next?

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

The Product Guy

AUGUST 13, 2020

Guest Post by: Candice Zhang (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Tauheed Ahmed]. When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. Then she decided to acquire technical skills in web development to get closer to the product development process. She was also in charge of managing the marketing budget and aligning communication of the marketing efforts across the organization.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

Alchemer Mobile

MARCH 14, 2022

Industries rebounded, work styles continued to shift, and consumers stuck to their mobile-first habits, spending more time and money in mobile apps than any year prior. Make an early investment in retention and lifetime value by proactively engaging with customers in the first 30 days. Segment by customer emotion. Healthcare.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Product Management University

MARCH 18, 2019

This product manager job description is written specifically for B2B. What makes the product manager role unique in B2B? There are two key differences between a traditional text book product manager and a B2B product manager. Product Manager Job Description. Download the PDF.

B2B 113

B2B Customer Experience Product Management Product Manager 113

Alchemer Mobile

DECEMBER 31, 2020

Despite the wild ride that 2020 was for all of us, our team here at Apptentive continued to produce high-quality content for product managers, mobile marketers, and C-suite executives interested in digital transformation. Q&A: Leveraging Mobile Customer Feedback to Drive Business Decisions. Revive Your Product Roadmap.

Data Visualization 147

Data Visualization Marketing User Testing Feedback Software 147

The Product Coalition

AUGUST 7, 2020

But arrange them into ‘outcomes vs outputs’ and hand them over to the product management community, and suddenly everyone is talking about them! If you’re someone who builds a product or products, have to make high level strategic product decisions…this is something you need to be thinking about.

Product Management 125

Product Management Product Manager Feedback Software Customer Experience 125

The Product Coalition

JUNE 13, 2022

Chia on Unsplash One of the most common questions that Product Managers have to deal with is how they would improve the product they are managing. In this blog, I will talk about the steps that I, as a Product Manager at Google would take to improve it. Photo by T.H. Let’s take Google Maps for example.

Product Management 121

Product Management Product Manager User Testing Customer Feedback 121

The Accidental Product Manager

JULY 24, 2023

Change is coming and will grocery store product managers be ready? Cooking at home which had been dropping off for the past few years experienced a resurgence as people sought ways to both fill their time and their bellies. What is this going to mean for grocery store product managers and their product development definition?

Product Management 65

Product Management Product Manager Management Management 65

The Accidental Product Manager

JUNE 12, 2023

What needs to be done to get cruise customers to return? That’s why being a cruise line product manager can be a very good job. Now that they have once again been granted permission to sail, how are their product managers going to go about finding ways to get their customers to come back and travel the high seas with them?

Reporting Tools 65

Reporting Tools Product Management Product Manager Product Research 65

Ronke PM

APRIL 5, 2023

Table of Contents Product and design partnership What does design-driven leadership mean? Design-driven leadership is product management Final thoughts The very essence of leadership is creating a space that enables our teams to dream big, imagine, and bring what was once unthinkable to life - therefore, changing humanity.

Leadership 52

Leadership User Testing Product Management Product Manager 52

Product Talk

FEBRUARY 28, 2024

They didn’t have enough time and felt rushed. They had too much time and struggled to make progress. We hope Kelsey’s story will remind you that your continuous discovery journey is likely to experience some twists and turns along the way, but it’s still worth sticking with it through those tough spots.

Product Research 237

Product Research Onboarding KPIs Feedback Software User Testing 237

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? TL;DR Market gaps are the disparities between what customers need and want , and what the market can deliver. A market gap can be caused by missing functionality or poor user experience. As such, product gaps are opportunities for SaaS products to improve and grow.

User Testing 95

User Testing Data Visualization Feedback Software Research Software 95

Product Innovation Educators

FEBRUARY 8, 2021

Secrets for working with customers to create products they will love. This podcast is getting a new name to better reflect our objective here—helping product managers become product masters. That new name is Product Masters Now. Summary of some concepts discussed for product managers. [2:18]

Customer Feedback 134

Customer Feedback Customer Experience Product Management Product Manager 134

The Product Coalition

APRIL 2, 2018

Product Management can be an intimidating role. Traditionally Product Managers come from a design or development background, find they are good with people, and evolve their role into a Product Manager position. That being said there are some fundamental skills that all good product people should have.

Travel 60

Travel Feedback Software Weak Development Team Product Management 60

Product Innovation Educators

NOVEMBER 8, 2021

Advice for product managers on learning, moving into different industries, and becoming problem experts. Today we are talking about lessons learned in product management. Lending her insights is Eleanor Hasler, Senior Product Manager at Impala, a travel company making it simple to sell hotel rooms.

Feedback Software 72

Feedback Software Product Management Product Manager Product Research 72

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

Artificial Inteligence 135

Artificial Inteligence Reporting Tools Feedback Software Research Software 135

The Product Coalition

JULY 25, 2022

How I came to realize product strategy doesn’t exist in isolation “Two roads diverged in a wood and I?—?I I took the one less traveled by, and that has made all the difference.”?—?Robert So what exactly is product strategy? Why is it important if I have a solid product management team?” I snapped out of la la land.

Product Strategy 111

Product Strategy Strategy Product Research Product Management 111

The Accidental Product Manager

JANUARY 25, 2021

They are the very large company that started out as a book seller and over time has morphed into a company that sells just about everything and seems to do just about everything. This is not going to look good on anyone’s product manager resume. This is not the only failure for the Amazon product managers.

Product Management 91

Product Management Product Manager Management Management 91

bpma ProductHub

JUNE 12, 2017

By Garima Painuly – As product managers, we know we should obsess over our customers. Depending on your organization, you may be working with a robust user research team or you may be on your own, finding & conducting interviews to uncover needs and ideas that might delight. When in doubt, use the 5 why’s.

Workshop 186

Workshop User Testing Customer Experience Research Software 186

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. Product manager motto?—?Dan What do I mean by politics? Ben Horowitz?—?The

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Userpilot

MAY 1, 2024

There is a ton of product management advice out there, but most of it is generic tips repeated over and over again. With a self-named newsletter and podcast, Lenny is a widely followed product expert. Lenny is a newsletter writer, podcast host, angel investor, and product consultant.

Feedback Software 83

Feedback Software Analytic Tools User Testing Customer Feedback 83

Alchemer Mobile

MAY 8, 2018

Our second annual Customer Love Summit will take place on July 18th, 2018, and registration is now open. If you’re a leader in mobile customer experience, you won’t want to miss out on this year’s premier, intimate mobile event of the summer. Q: How did you get into product development? A very different time then.

User Friction 113

User Friction Customer Experience Product Management Product Manager 113

The Product Coalition

FEBRUARY 19, 2023

In Product Management, user friction is not always a bad thing. Let’s learn about how you can use friction to help consumers recognize what’s important and increase their trust in your product or service. We often obsess over reducing friction for users. But have you considered introducing friction by design?

Reporting Tools 131

Reporting Tools Customer Experience Healthcare Entertainment 131

Userpilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. Stop users from only signing up and then never using the product. What Is User Engagement?

Customer Experience 98

Customer Experience Customer Feedback User Testing Onboarding KPIs 98

Mironov Consulting

APRIL 12, 2020

Implications for customers, markets and company economics that may change what we build. Most product leaders — and thoughtful folks of all kinds/roles/locations — have been putting energy in basic health and safety issues. This is a time to demonstrate our humanity and empathy. Then Onto Crisis Product Strategies.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

The Accidental Product Manager

APRIL 4, 2022

What a wonderful time we are living in! Unfortunately, what product managers are starting to discover is that the brave new world of unlimited food delivery comes with some downsides. . Restaurant product managers may need to change their product development definition in order to make this all work out.

Product Management 65

Product Management Product Manager Travel Management 65

The Product Bistro

JUNE 7, 2016

The lifeblood of product management is customer interaction. Getting out of the office, and sitting down with customers is a powerful aphrodisiac, and allows you to get unalloyed feedback. We do this as often as possible, hence why the typical product manager job description specifies 25 – 30% travel.

User Testing 170

User Testing Customer Experience Customer Feedback Travel 170

bpma ProductHub

SEPTEMBER 6, 2016

The transition from engineering to product management is one of the most difficult. Of all roles that touch the product, engineers are the furthest removed from the market and the customers. If you’re an engineer with product manager aspirations, make the move in two smaller steps instead of one big leap.

Engineering 150

Engineering Product Management Product Manager Healthcare 150

Product Management University

MARCH 25, 2019

The transition into product management from a technical role is one of the most difficult. Of all roles that touch the product, technical roles are the furthest removed from the market and the customers. The textbook product manager is a problem-finder by default. Know Your Comfort Zone. They’re mostly gray.

Product Management 113

Product Management Product Manager Management Management 113

The Accidental Product Manager

NOVEMBER 9, 2020

Botox product managers now have to face new rivals Image Credit: Leslie Nguyen. Good news for product managers – nobody likes to get old! What this means for product managers is that there is a huge market for products that will allow us to avoid looking like we are getting older.

Marketing 89

Marketing Product Management Product Manager User Testing 89