Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

eG Innovations

JANUARY 19, 2023

Are Citrix latency causing issues for your end users? Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk. Once users work from home, IT typically loses sight of the user’s network connection.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

The Product Coalition

SEPTEMBER 7, 2023

That perplexing issue a user has. While it is true your user needs to be center stage, they are on a stage with other actors, with influencers, with action going on around them and a story unfolding. And this is where most products break — enterprise and consumer, professional and personal. Conduct user research.

User Testing 101

User Testing Development Product Research Feedback Software 101

Sachin Rekhi

JULY 6, 2017

As product designers we spend a lot of time trying to understand user friction and solve for it in the products we build. Doing so is absolutely critical to delivering delightful experiences for our users. So I wanted to share how I think about the hierarchy of user friction and provide examples and best practices for solving for each.

User Friction 164

User Friction Customer Experience User Testing Customer Feedback 164

Gainsight

MAY 13, 2021

If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

ProductPlan

JUNE 14, 2022

Amazon : To be earth’s most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. Uber : Transportation as reliable as running water, everywhere for everyone. Uber : Transportation as reliable as running water, everywhere for everyone.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Product Talk

NOVEMBER 16, 2022

Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software. It’s a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security. It was a great fit.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Mind the Product

APRIL 20, 2017

We got excited about its Snapchat-like Messenger Day, Venmo-like Payments, ride-requesting Transportation, and Event Reminder. It has 889 million monthly active users, according to parent company Tencent. Enterprise WeChat (WeChat for Work). Users can just start receiving money, and then pay for things with these amounts.

Development 136

Development Data Visualization Transportation Customer Feedback 136

The Product Coalition

SEPTEMBER 23, 2022

The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The data is decentralized: all users of the blockchain have access to the registry. Rewarding users with tokens for viewing ads Advertising is “attacking” users everywhere.

Analytic Tools 121

Analytic Tools Feedback Software Data Visualization Marketing 121

eG Innovations

DECEMBER 26, 2022

This article will cover the basics of the JMX framework architecture and components and concepts such as MBeans and how they can be leveraged for enterprise grade proactive monitoring and performance troubleshooting. Custom MBeans exposed by applications running on these application servers can also be monitored.

Reporting Tools 52

Reporting Tools Technical Review Transportation Enterprise 52

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

UX Studio: Product Management

JULY 12, 2021

An award-winning global agency with broad expertise, including user-centric eCommerce web design. One of our most treasured collaborations in the past was designing a custom eCommerce website for a high-end fashion store. Strategic brand communication with custom web design delivered by eCommerce web designers and developers.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Andrew Chen

DECEMBER 26, 2018

If you have feedback on this format, shoot me a tweet! It’s so easy to get your product jumpstarted by buying ads to drive users, and hey, the LTVs and CAC ratios are working! The Power User Curve: The best way to understand your most engaged users. Thank you for reading! And happy 2019. But they don’t.

User Testing 40

User Testing Enterprise Feedback Software Customer Experience 40

Roy Madden

JUNE 16, 2022

Impact Disseminate 18+ newsletters with over 2,000 internal newsletter subscriptions Surface the latest trends, emerging technologies and competitors Stay on top of customers’ latest logistics investments through targeted intelligence. THE CUSTOMER DB Schenker, global leading logistics provider. It was so simple,” he says.

Feedback Software 86

Feedback Software Research Software Customer Feedback User Testing 86

Intercom, Inc.

FEBRUARY 4, 2021

In this episode of Inside Intercom we hear from Norman about his own motivations, why he believe privates enterprise can play an integral role in positive change, and how his company Carbon Crowley (part of the Cool Planet Group) harnesses data to empower major corporations in making huge energy and cost savings. Meat’s a big problem.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

eG Innovations

MAY 5, 2022

As you can see the AVD architecture has many moving elements, and all these elements need to perform efficiently for the user to logon and consume the resources available in the resource plane. Azure Active Directory (Azure AD) authenticates the user and returns the token used to enumerate resources available to a user.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Transportation 52

eG Innovations

OCTOBER 11, 2022

When a user tries to log in into Azure Virtual Desktop (AVD), it is the broker and gateway that handles the authentication of the user and their assignment to a particular session host. Remote desktop connection brokers perform a variety of tasks, including: Checking user credentials. Assigning users to remote desktops.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is well-known for its user-centered approach with 25 years of experience behind them.

User Testing 52

User Testing Research Software Product Research UX 52

Product Talk

SEPTEMBER 11, 2019

After sharing how I thought the business could improve based on the market situation, customer feedback , and some new ideas that leveraged our core technologies, she looked at me and said: “What are you doing? Customers don’t just adopt. What that means is that I work on extracting value from an enterprise to create new value.

Research Software 187

Research Software User Testing Data Visualization Feedback Software 187

eG Innovations

AUGUST 3, 2021

1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”. Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

UX Studio: Product Management

NOVEMBER 24, 2020

It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . According to the company’s profile on Clutch, 60% of Wonder’s clients come from big enterprises in the transportation, fintech, and information technology industries. .

Product Research 115

Product Research Research Software Software Review Technical Review 115

The Product Coalition

JUNE 22, 2019

You appreciate the insight you gain from moving fast and testing your product with real customers. As product leaders, you must have empathy for your customers. Step 1: listen Listen to them just as you would listen to your customers. Much like you are not your customers, and you can still address their needs?—?you

Agile 60

Agile User Testing Customer Experience Customer Feedback 60

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

The Product Coalition

OCTOBER 12, 2020

Ford Model T revolutionized transportation and powered multiple other revolutions. Ford’s famous quote tells you exactly how he wanted it done: “Any customer can have a car painted any color that he wants, so long as it is black”. If your product is for “everyone” (in B2C) or “every SMB/Enterprise” (in B2B), think again.

Product Strategy 114

Product Strategy Strategy User Testing Product Research 114

ProductPlan

SEPTEMBER 1, 2022

We pack our bags, select our mode of transportation, and set off with no intention of deviating from the plan. We expend additional resources and political capital, eroding the faith and trust our colleagues, superiors, and customers placed in us. Most journeys begin with a specific destination.

Vision 59

Vision Roadmap Product Research Customer Experience 59

eG Innovations

FEBRUARY 25, 2019

Following these tactics will help you to become more efficient at diagnosing Citrix problems: Determine the scope of the problem: Does the user face an issue with a task they are trying to complete or all tasks? Determine the magnitude of the problem: How many users are impacted? You can read more here: [link]. We have XenApp 6.5/XenApp

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

TIBCO - Thought Leadership

APRIL 9, 2019

With the dramatic rise in the importance of AI and automation, digital business leaders are faced with a daunting challenge: they need to simultaneously become more insight-driven, more automated, and more agile. Sure, it’s faster and better to use Spotfire, but we happily support whatever tools matter for our customers.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

PMLesson's Ace the PM Interview

MAY 19, 2020

Some people like to use frameworks (the Circle method is one of the more popular ones) but the key is to just be organized with your thoughts and have a clear goal in mind that will solve the user's problem(s). link] Lyft Lyft APMs complete three rotations in 18-months to make an impact in the transportation world.

User Testing 98

User Testing Analytic Tools Product Management Product Manager 98

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. User launches Microsoft Teams.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Andrew Chen

DECEMBER 10, 2018

I’m really bullish about what’s around the corner – and I want to unpack what I’m looking for, how I’ve drawn insights from history, and what’s around the corner. Transportation and travel. The second example I’ll talk about is more of a consumer user-generated content play.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

PMLesson's Ace the PM Interview

MAY 19, 2020

Some people like to use frameworks (the Circle method is one of the more popular ones) but the key is to just be organized with your thoughts and have a clear goal in mind that will solve the user's problem(s). link] Lyft Lyft APMs complete three rotations in 18-months to make an impact in the transportation world.

User Testing 52

User Testing Analytic Tools Product Management Product Manager 52

eG Innovations

JUNE 5, 2020

Early Java-based user interfaces were based on Swing technology and were slow. This blog provides insights into simple changes you can make to your JVM settings to boost your Java application performance. is used as the default transport-level security standard. Java isn’t slow. Size the Java Heap Memory Correctly.

Construction 52

Construction Customer Experience Data Visualization Transportation 52

eG Innovations

JUNE 19, 2020

you may have inadvertently configured the system to auto-apply OS updates and the system may have rebooted in the middle of a workday, and thus impacting users). Monitoring tools , such as eG Enterprise have the ability to detect and report on file level I/O activity that can affect application performance. Monitoring TCP Activity.

Systems Review 52

Systems Review Reporting Tools Software Review Data Visualization 52

TIBCO - Thought Leadership

NOVEMBER 27, 2017

As first appeared on Innovation Enterprise. From this insight, preferences can be better anticipated and catered for with interest and innovation, a trend facilitated further by the greater industry-wide collaboration and improved sharing of this intelligence. Of course, such providers aren’t mind readers.

Data Visualization 49

Data Visualization Analytic Tools Airlines Travel 49

Andrew Chen

DECEMBER 10, 2018

I’m really bullish about what’s around the corner – and I want to unpack what I’m looking for, how I’ve drawn insights from history, and what’s around the corner. Transportation and travel. The second example I’ll talk about is more of a consumer user-generated content play.

User Testing 40

User Testing Startups Technical Review Customer Experience 40