Customer Experience Customer Feedback Enterprise Transportation 
eG Innovations
JULY 10, 2020
User Experience defines the Success of Citrix Virtual Apps and Desktops Deployments. User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc.,
Balsamiq
JULY 13, 2018
We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.
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eG Innovations
DECEMBER 7, 2022
Using SNMP MIB-II, a network monitoring system like eG Enterprise can discover the network interfaces on a device, determine the status of each interface and track the traffic in and out of each interface. Other vendor proprietary MIBs yield more insight into device health and performance. How eG Enterprise Supports SNMP Monitoring?
The Product Coalition
SEPTEMBER 7, 2023
“The most important thing in communication is hearing what isn’t said.” — Peter Drucker I often go on walks as those are the times I do my best thinking. That perplexing issue a user has. And this is where most products break — enterprise and consumer, professional and personal. In product management, we focus on a problem.
The Product Coalition
JANUARY 12, 2023
. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.
Balsamiq
JULY 13, 2018
We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Q&A with Raguram Venkatesan.
Gainsight
MAY 13, 2021
If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic.
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