The Product Coalition

JULY 27, 2024

John’s journey in Product Management is insightful and inspiring. I love working closely with customers and collaborating across various organizational functions,” he said. He is now the founder of Breakthrough Ventures , providing Fractional Product Management and Product Marketing Services to software companies.

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Lenny Rachitsky

JANUARY 2, 2025

Gong’s pods don’t just build in isolation—they partner with 12 to 20 design partners (existing customers) who give feedback every step of the way. As you hear the same patterns and insights from multiple sources, you’ll know you’ve reached a sufficient depth to make informed decisions.

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Product Innovation Educators

APRIL 2, 2018

From the discussion you’ll learn: Sources for product ideas, How to validate your plans for solving the customers’ problem, and. I had worked in Linux operations and done design contract work on the side. I really wanted to do it full-time and a friend of mine was Badger’s CTO so he brought me on.

Analytic Tools 153

Analytic Tools Fractional CTO Feedback Software User Testing 153

Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Delivering feedback has to be done differently for example. He tells the story of an Australian designer working in Thailand who was frustrated at having to teach designers there the basics of user research. “I

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Intercom, Inc.

JANUARY 31, 2023

And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward. We always believe the best way to cut through the hype is by putting real features in the hands of our customers. Great stuff!”

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

The Product Guy

MARCH 2, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Amanda Ralph Product Management Consultant.

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Analytic Tools Research Software CTO Coach Product Manager 150

Intercom, Inc.

JUNE 14, 2018

I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. When I wrote Build Better Products in 2016, it honestly came out of a ton of consulting. Balancing business goals with user needs.

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Userpilot

AUGUST 17, 2024

Product teams thriving in the AI era focus on revenue growth and not just customer experience, shape product initiatives at the C-level, and leverage AI to boost productivity. You will gain valuable insights into: The complexities of digital transformations. In the past, creating an excellent customer experience was enough to succeed.

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Data Visualization Product Research Weak Development Team Analytic Tools 104

Mind the Product

MAY 29, 2018

As always the core of the conference is our line-up of amazing speakers, and the insights and stories they bring to the conference is what starts all those conversations. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian.

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Userpilot

MAY 1, 2024

Amidst this sea of content, the insights of one individual stand out, and that is Lenny Rachitsky. Lenny is a newsletter writer, podcast host, angel investor, and product consultant. Currently, Lenny is best known for his newsletter, aptly named Lenny’s Newsletter, where he shares insights and thoughts.

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Johanna Rothman

AUGUST 11, 2022

They do have some constraints, such as “this kind of customer” and “these kinds of problems.” A technical HiPPO, such as an architect or CTO, might overrule a design or architecture. I'm fond of multiple short feedback loops so people can change their minds in the face of new data.

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The Product Coalition

OCTOBER 27, 2020

It will only take 5 minutes of their time–and then analyze their feedback. Consequently, many consultants responded to the increasing demand for agile practitioners, particularly from corporate organizations, by rebranding themselves. no one will hold back, contrary to Retrospectives as a competing format to gather feedback.

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Mironov Consulting

DECEMBER 31, 2017

. “Why isn’t my strategic customer’s feature request included?” And we [product managers] are often too shy or subtle to give them really clear feedback about their requests. “Our top two enhancements were requested by dozens of customers, including big players A, B, C and D.

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Arkenea

JULY 12, 2024

Michael Ciano, CTO with 20+ years of experience talks about building trust as a key for leveraging technology in healthcare, building a robust business architecture and building an organization culture that fosters innovation. How do you see the role of technology evolving in patient care over the next decade?

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Technical Review Healthcare Fractional CTO CTO 52

Userpilot

JULY 27, 2023

UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

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Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Valerian Tech

MAY 30, 2023

Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions. Understanding Customer Behavior Data analytics enables e-commerce businesses to gain deep insights into customer behavior and preferences.

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Valerian Tech

JULY 5, 2023

From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights. Book a free consult today. By collecting and analyzing guest data, hospitality businesses can make data-driven decisions.

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Analytic Tools Feedback Software Fractional CTO Data Visualization 52

Usersnap

JANUARY 12, 2022

They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. What Is a Chief Product Officer? How Much Does a Chief Product Officer Earn? They ensure the seamless delivery of products to customers. . of a Chief Product Officer.

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Arkenea

AUGUST 23, 2024

Wali Khan, a healthcare technology leader with over two decades of experience enabling business capabilities through the development of innovative software products and solutions talks about the role of AI in current and future projects, what it takes to be a successful CTO in the healthcare sector and more.

Analytic Tools 52

Analytic Tools Feedback Software Artificial Inteligence Fractional CTO 52

UX Planet

MARCH 2, 2024

Additionally, there were several consulting and agency teams supporting all sorts of applications and building proof-of-concepts. Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs. This was praise and a comment that I heard from our Digital Business CTO.

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Mironov Consulting

JUNE 27, 2019

That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . Hiring strategy.

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Modus Create

DECEMBER 10, 2024

Below, eight leading industry leaders share their insights. Be mindful of ethical considerations when embracing GenAI Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial , asks executives to understand the ethical considerations of deploying GenAI. We expect this trend to hold in 2025.

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Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

NOVEMBER 7, 2019

MetaLab reworked the company’s website and app, redesigned its logo, and created most of what users see when they interact with the messaging tool today. Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer.

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Gainsight

JULY 1, 2022

Instead, companies are searching for ways to successfully maximize customer lifetime value by lowering Customer Acquisition Cost (CAC) and improving Net Revenue Retention (NRR)—but do so without drastically increasing spending with high-touch resources. Make the product itself a key player in the customer lifecycle and experience. .

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Arkenea

AUGUST 22, 2024

Wali Khan, a healthcare technology leader with over two decades of experience enabling business capabilities through the development of innovative software products and solutions talks about the role of AI in current and future projects, what it takes to be a successful CTO in the healthcare sector and more.

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Analytic Tools Feedback Software Artificial Inteligence Fractional CTO 40

Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Teresa: Who are your typical customers? Were you engaging with your customers?

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freshtrax

SEPTEMBER 26, 2019

Now, here are the insights we gathered from our interview with Michael Rosenzweig. Since the above companies have been successful in acquiring customers, it makes sense for BASE FOOD to start in this area. One of the benefits of being a D2C company is that it directly receives customer feedback. Ending comments.

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User Testing Startups Customer Feedback Feedback Software 73

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. If you need help with product design or user experience research, contact us at UX studio. Award-winning global user experience design company.

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Research Software User Testing Technical Review Product Research 78

Gainsight

AUGUST 26, 2022

This year, for the first time ever, the focus of the event expanded beyond customer success to include speakers, sessions, and attendees from product and community. In their presentation, they explained that in order to build a company that can withstand the changes in the market, Product and Customer Success teams need to work together.

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Feedback Software Customer Experience Fractional CTO Customer Feedback 52

eG Innovations

FEBRUARY 9, 2023

Organizations are increasingly facing data localization compliance regulation and customer contracts that can include clauses such as “may not move data to other countries without prior agreement”. Our MSP partners often operate on tight margins and must increasingly demonstrate tangible value to customers.

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Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” My goal has always been to positively impact the lives of people going through life-changing diseases whilst also forging the way for other female leaders in the technology industry.”

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Gainsight

JUNE 10, 2021

From major players in the field such as Delphix and ADP to Okta, Lumen, and Glint, get ready to hear about Customer Success Operations, CS at Scale, CS Strategy, Human First Customer Success, and Product Experience. Chart-Topping Customer Success Operations. There were more twists and turns than a “Stranger Things” episode.

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Feedback Software Research Software User Testing Onboarding KPIs 52

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Startup founder?

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DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. They shared numerous lessons and insights about how to solve problems with your back against a wall. To stay motivated, product and innovation teams should rally around inspiring customer stories and anecdotes. A mindset of desperation.

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Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. They shared numerous lessons and insights about how to solve problems with your back against a wall. To stay motivated, product and innovation teams should rally around inspiring customer stories and anecdotes. A mindset of desperation.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

BrainMates

APRIL 30, 2018

The panellists were: Mark Cohen, CTO at Domain. Clive Lam, Consultant Product Manager at Brainmates. This new idea is going to leverage artificial intelligence to better serve B2B customers with targeted advertising solutions to end customers, or real people out on the street. Marie Kellett, former CPO eftpos.

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