UX Planet

FEBRUARY 22, 2024

By Mary Moore, copywriter at Shakuro As UI/UX designers, we are constantly faced with the challenge of creating seamless, intuitive experiences that resonate with different target audiences. Can we name user interaction with Artificial Intelligence a new UI paradigm? Should you opt for it when developing an app?

Artificial Inteligence 73

Artificial Inteligence Analytic Tools Feedback Software Data Visualization 73

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 125

Feedback Software Systems Review Software Review Reporting Tools 125

The Product Coalition

SEPTEMBER 4, 2020

internal team, stakeholders, customer and anyone associated with your product. This is why the team regularly needs to schedule Grooming session to arrange user stories in order of priority so that the development team knows the next set of tasks they need to perform in a given sprint. That’s when you require prioritizing your backlog.

Customer Experience 97

Customer Experience Customer Feedback User Testing Analytic Tools 97

Imaginary Cloud - Design

MAY 30, 2022

The user-centered design ensures that the design of digital products meets people's needs and desires (or usability). It has a project plan and a high-level architecture while keeping the user in mind. It requires a thorough knowledge of business analysis, user research, psychology, and software development. Ideation.

Research Software 74

Research Software User Testing Analytic Tools Feedback Software 74

Modus Create

MAY 12, 2022

Companion apps have helped users in self-diagnosis, allowing them to seek proactive treatment. Many healthcare organizations also use companion apps to help their users fight addiction. . Our application should be able to run Ishihara tests successfully and share results with the users. Open-Source and Hybrid Framework.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? We, at UX studio , collected three methods that provide more insights than general AB testing. We also gathered some tips from around the web to help you implement testing UX copy into your user experience research processes like a pro. What are the limitations of A/B testing?

User Testing 110

User Testing Product Research Testing UX 110

Usersnap

JUNE 30, 2022

If you feel you have been missing the mark with your customers lately, you might need a switch-up in your business model. Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Ask Benny

JANUARY 25, 2020

Sprints are internal without any release and feedback from customers. It means you must involve your engineering team in the discovery process in order to innovate prototype and evaluate what may bring better value to the product and to your customers. We need it to commit to our stakeholders and to our customers.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

UX Studio: Product Management

FEBRUARY 17, 2019

When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. Our UX expert review process involves areas such as: Business and user objectives. Customer care data. Usability guidelines compliance. Happier customers.

Data Visualization 76

Data Visualization UX User Testing Research Software 76

Gainsight

MAY 21, 2020

At Pulse Everywhere, we launched the all-new Gainsight Horizon Experience—Gainsight’s new User Experience powered by a simple, intuitive, and beautiful design system and a set of UI components to serve as the building blocks. We asked users to let us know how much effort they perceived tasks to take across Gainsight.

Customer Experience 52

Customer Experience Feedback Software Enterprise User Testing 52

UX Studio

FEBRUARY 17, 2019

When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. Our UX expert review process involves areas such as: Business and user objectives. Customer care data. Usability guidelines compliance. Happier customers.

UX 65

UX Data Visualization User Testing Research Software 65

UX Studio: Product Management

JANUARY 11, 2021

Whether we are developers or designers, our responsibility is to produce products that serve the needs of both the users and the business. When certain use cases and edge cases are neglected, it will lead to user frustration. ? Add or modify steps, customize it until it describes the workflow most suitable for your team.

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

Bain Public

DECEMBER 14, 2021

How do you know that you are making a product or service that your customers want? How do you guarantee that your team is creating value for your customers in a way that creates value for your business? If you want to discover products that customers love-that also deliver business results-this book is for you!

Books 52

Books Research Software Product Research Reporting Tools 52

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Enter our philosophy of Run Less Software. Can you describe our standards technologies?

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Ask Benny

FEBRUARY 26, 2019

Sprints are internal without any release and feedback from customers. It means you must involve your engineering team in the discovery process in order to innovate prototype and evaluate what may bring better value to the product and to your customers. We need it to commit to our stakeholders and to our customers.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

JULY 16, 2018

It means you must involve your engineering team in the discovery process in order to innovate prototype and evaluate what may bring better value to the product and to your customers. This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

The Product Coalition

JULY 17, 2018

Sprints are internal without any release and feedback from customers. It means you must involve your engineering team in the discovery process in order to innovate prototype and evaluate what may bring better value to the product and to your customers. We need it to commit to our stakeholders and to our customers.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

The Product Coalition

APRIL 14, 2020

The Scrum Master encourages the Scrum Team to improve, within the Scrum process framework, its development process and practices to make it more effective and enjoyable for the next Sprint. Moreover, there is no reason whatsoever to deviate from this guideline just because we are working in a remote setting. Source : Scrum Guide 2017.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. When looking at onboarding new users to your product or service, it’s best to follow best practices. Ready to get into it?

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

Sachin Rekhi

JANUARY 26, 2020

I'm a firm believer that Objectives & Key Results (OKRs), the goal-setting framework invented at Intel and popularized by Google and John Doerr , can be a highly effective leadership tool for a team of any size. The most valuable key results measure meaningful user or business outcomes as opposed to simply the output of one's work.

Customer Experience 205

Customer Experience User Testing Customer Feedback Weak Development Team 205

The Product Coalition

SEPTEMBER 21, 2023

Teams that don’t communicate, developers who aren’t in sync with market demands, or designers working independently without feedback. They ensure a seamless and intuitive user experience. Their artistry transforms a functional product into an engaging one that resonates with users. Why share my love of soccer?

Roadmap 111

Roadmap Onboarding KPIs Customer Feedback Customer Experience 111

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

DECEMBER 6, 2022

Although customer relationship management shares the same principle of centralization, it focuses on nurturing leads and efficient customer management rather than resource management. Keep brand consistency across all communications with users. Customer relationship management vs. marketing resource management.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Imaginary Cloud - Design

MARCH 31, 2022

Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. User-centered design is a discipline that focuses on the users and their needs, and many companies worldwide have started to develop their own approaches and methodologies to put this into practice.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

Gainsight

MARCH 31, 2020

If you needed to get important information to your users, it was likely buried under all of these communications. As the situation surrounding COVID-19 continues to evolve, companies need to be prepared to keep users informed. In-app engagements are outreaches from your company to your end users that happen within a product.

Healthcare 52

Healthcare Information Customer Feedback Customer Experience 52

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. But what does “usable” mean?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? Can you provide any interesting insights on being a female PM? I run the Customer Success team at Apptentive, and I’m gonna be here today just as a moderator for this panel. Hello everybody, and welcome to the Coffee Chat with PMs.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Gainsight

APRIL 17, 2019

Helping customers is good. In-app engagements can significantly boost user retention, but overuse them and they’ll hurt your product experience more than they help. In-app engagements are customer outreaches that happen within a product. We use Gainsight PX to drive in-app engagements inside our customer success platform.

Feedback Software 76

Feedback Software Customer Experience Customer Communications Customer Feedback 76

Department of Product

AUGUST 2, 2020

It’s easy to chortle at the misfortune of such a ridiculous name being given to a user of a product, but then I started to wonder whether I was actually giving content the attention it deserves on the products I was working on at the time. Users may have been acquired through content marketing or social ads. I probably wasn’t.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Gainsight

JULY 14, 2020

If you needed to get important information to your users, it was likely buried under all of these communications. As the situation surrounding COVID-19 continues to evolve, companies need to be prepared to keep all their end-users informed. Capture user sentiment. What Your End Users Expect: Students and Parents.

Feedback Software 52

Feedback Software Strategy Customer Feedback Customer Experience 52

Userzoom

APRIL 18, 2018

And with this new framework, there’s a new regime of fines imposed by The Information Commissioner’s Office (ICO) for any infringement. I sit on the GDPR working group, which encompasses all sorts of people across the organisation, including fundraising, data-insight, the activism fundraising team.

User Testing 73

User Testing Product Research Testing UX 73

UX Studio: Product Management

JULY 29, 2020

In most cases, however, we are only expected to deliver proven and tested design assets to developers in the form of a design system and sophisticated user flows. Base decisions on observations and insights. In our experience, keeping these points have proven to be useful in the context of product design and beyond.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

ProductPlan

JULY 6, 2020

This person gets the APIs, that one does the front-end user experience, you handle the communication features, etc. Templates, Artifacts, and Frameworks. Whether RICE , MoSCoW , or DACI is the winning acronym for prioritization frameworks , familiarity and repetition will increase everyone’s confidence.

Customer Experience 66

Customer Experience Feedback Software Vision Finance 66

UX Studio

MARCH 4, 2019

User expectations. UX/UI designer (User experience / User interface designer). In it, we transform into a vacuum and suck in as much information as possible and gather insights. We aim to navigate users through a digital platform in a visually intuitive way. Color palette. Functionality. Illustrator.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

Userzoom

JUNE 6, 2019

And also how, through the coaching of others and democratizing user research throughout the company, Soma and Stephanie massively scaled the number of user needs and pain points solved. And sometimes this collaboration can turn into a challenge, especially when it comes to solving user needs at scale. And we need to be fast.

User Testing 93

User Testing Research Software Product Research UX 93

Imaginary Cloud - Design

JANUARY 30, 2020

Namely, its potential to provide companies with actionable insights rather than with abstract raw data. Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data. Actionable history. Conversations are messy by nature.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103