The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. Failure to meet these expectations can lead to customer churn and missed opportunities. reduced processing time by 50%), improved customer satisfaction (e.g., boosted sales by 20%).

Enterprise 120

Enterprise Research Software Feedback Software Strategy 120

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. It’s more about looking for new ways to collect insights from users, uncover underlying assumptions, and explore the opportunity space.

Product Research 204

Product Research User Testing Customer Experience Research Software 204

Amplitude

DECEMBER 7, 2020

It’s one of the most widely used and trusted frameworks for the modern technology company. That’s why instead of sticking to the traditional Agile Framework, you should leverage the principles that work best for your team and adapt the rest to suit your team’s unique needs, goals, and workflows. . Customize Sprints.

Agile 121

Agile Reporting Tools User Testing Analytic Tools 121

Userpilot

JUNE 12, 2024

TL;DR A product manager (PM) is a professional who identifies customer needs and defines what a successful product looks like to the broader business objectives. Their average salary is $123,118 per year, with an estimated additional pay of $73,405 per year from channels like cash bonuses, commissions, tips, and profit sharing.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product management and leadership speakers. But how do you do that?

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

OCTOBER 11, 2023

Growth is fundamental to every SaaS business: growth experimentation is a way to turbocharge your growth prospects and drive customer success. Finally, utilizing the right growth experimentation framework can help improve conversion (alongside other metrics ) at key touchpoints in your product. Let's get right into it!

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105

Userpilot

AUGUST 21, 2023

TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Product managers need to put themselves in the shoes of company executives, other team members, and of course end users so a strong affinity for empathy will go a long way. Leadership. How do you choose which one to implement?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Userpilot

JULY 13, 2022

Would you like to discover new ones that will give you valuable insights into product management ? The Product Collective blog offers lots of practical advice like early-career tips. Ken Norton offers lots of valuable insights based on years of experience in his Bring the Donuts product manager blog. Are you ready to dive in?

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Intercom, Inc.

JUNE 3, 2019

In reflecting on the reviews we’ve delivered, we’ve found that it’s too easy to be overly reliant on peer feedback and thus too ad hoc in the areas we’ve focused on. “Having a solid framework for framing the discussion is a big step forward” Of course, there’s still heaps of ambiguity and subjectivity. Insights driven.

Product Management 208

Product Management Product Manager Software Review Customer Feedback 208

Mind the Product

SEPTEMBER 14, 2018

Some areas of business strategy are relatively well known – we understand the problem, we can trust what our customers say on the topic, and the solution is fairly clear. Three key elements of the entrepreneurial spirit are: Empathy: understanding your customers deeply. The New Horizon Framework. Known vs Unknown.

Customer Experience 163

Customer Experience User Testing Customer Feedback Product Research 163

Usersnap

NOVEMBER 10, 2023

In his book “Start with Why” , Simon Sinek boldly claims that the ‘Why’ behind your actions matters more than the ‘What’ This principle isn’t limited to leadership or personal motivation; it extends to every facet of the business, including product roadmaps. So how to create and present roadmaps effectively?

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

Split

MARCH 20, 2024

Overall, mature release management capabilities lead to better version control, reduced time-to-market, higher quality production updates, and improved customer satisfaction. Teams simply wrap new features within conditional checks during milestones and manage dependencies via Split’s user-friendly interface.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Gainsight

APRIL 14, 2022

One of the biggest paradigm shifts is an increased appreciation for the customer base. We can’t take our customers for granted — ever. Investing in customer success (CS) isn’t a nice-to-have anymore — or even merely a high priority — it’s existential. Quick Level Set: What Customer Success Is, and Isn’t. Why NRR Matters.

Data Visualization 59

Data Visualization Customer Experience User Testing Analytic Tools 59

The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken What outcome did it achieve for the user and the customer?” Yet, all I was trying to do was adapt to a foreign format for the meeting and ensure we got the best possible product, one customers would love, into their hands as fast as possible. Ken Blanchard. Why share now?

Technical Review 112

Technical Review User Testing Product Research Customer Feedback 112

ProductPlan

MARCH 1, 2023

Product management teams will have their cadence and frameworks for planning, but typically it consists of some version of annual combined with quarterly planning. Furthermore, whatever the workflow is, it’s important to remember that product plans will change and evolve as new opportunities arise, and new insights are gathered.

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. As we enter the post-pandemic era, we have learned that customer success was one of the leading reasons companies who invested in CS fared better than those who did not.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. Download your copy of the thought leadership paper now. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

bpma ProductHub

MARCH 13, 2017

As a flexible design framework, the design sprint can yield creative solutions that stakeholders & customers want. You’ll need to focus on how to solve the problem you identified at the start of the design sprint and be open to feedback from the group. (3) by C Emera Trujillo. 3) Perfection is not the goal. Further Reading.

User Testing 170

User Testing Research Software Feedback Software Workshop 170

bpma ProductHub

APRIL 30, 2017

Alyssa Dver is here to deliver some insights in how to achieve that confidence. Up Your Game,” she walks through real-life examples and tips to think more confidently. With her background in product management and marketing, the lessons, stories and tips she has to convey will be very relevant to you.

Development 150

Development Product Management Product Manager Management 150

The Product Cafe

JANUARY 30, 2023

Not going to lie, PMs do work alone on many occasions, from figuring out the roadmap to dealing with customers. Let’s look at some tips and tricks companies follow to ensure they’re nurturing a successful product team. The framework solved and improved the review process in 3 ways: a. Why is it worth solving?

Feedback Software 52

Feedback Software Analytic Tools CTO Research Software 52

Product Talk

SEPTEMBER 9, 2020

And then I just followed down this rabbit hole of how I could do more of the talking, more of the concept work, inventing more on behalf of the user. I decided to join SAP , which was great, but there was a lot of user pain to observe. I joined the company as their director of user experience design. Tweet This.

Feedback Software 188

Feedback Software User Testing Product Research Research Software 188

The Product HQ

MAY 10, 2024

More and more products are using more complex forms of technology to provide value to their customers. There are established frameworks, approaches, best practices, and schools of thought that anyone seeking a career in this field needs to be familiar with. If you don’t have them, you’ll know what you need to work on.

Research Software 52

Research Software Analytic Tools Customer Experience Product Management 52

The Product HQ

MAY 10, 2024

You will have to keep abreast with the latest frameworks used by product managers to keep the technical team engaged and motivated. Learn product management frameworks, procedures, and methodologies. Here are four additional tips that will help you on your journey to becoming a startup product manager: 4.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Bain Public

DECEMBER 14, 2021

The Product Management Podcast The Product Manager Podcast is a space to share and talk about the latest tips, tricks and tools to build great products and also make the world a better place. They believe that no topic is off-limits if it helps inspire and build an amazing digital experience for users – and a product people actually want.

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

The Product Coalition

OCTOBER 15, 2019

3 Steps to create an effective roadmap Pro Tip: Roadmapping is Not Simply the Act of Creating a Roadmap The process of getting to the Roadmap is just as important as the Product Roadmap itself. Here is what you should do next: Validate each of the product ideas using data and insights. This is probably a blog post on its own.

Roadmap 117

Roadmap Data Visualization Software Review Technical Review 117

Agile Velocity

AUGUST 19, 2019

We live in a rapidly changing world–one in which customers change their minds quickly and every business has to fight to stay relevant in their market. 11 Tips for Creating Innovation in Business. As a result, the organization has the space to innovate and customers reap the benefits of those tests sooner. Level: Team.

Data Visualization 46

Data Visualization Agile Leadership Customer Experience 46

The Product Coalition

SEPTEMBER 4, 2020

It is a highly structured innovation cycle where teams answer specific questions by keeping the user at the center. You should also prepare an insight report on current solutions and competing products. The HMW method allows the team to get deep into insights and pain points and reframe them as opportunities. Second Half d.

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. Final round: 3 sets of 45-minute interviews with PMs Same interview format as previous round, with an additional one on leadership & drive to see how you lead and work with others. Now onto spicier details.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Talk to Users & Customers ?? Your First 30, 60, 90 Days as a PM Checklist Common Mistakes Made in Early Days as a PM Talk to Users & Customers: Understand Their Pain Points Abstract by Oleg Shcherba Your first order of business as a new product manager should be talking to customers!

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

ProductPlan

AUGUST 5, 2019

There are plenty of decision-making frameworks that break down stakeholders into groupings based on their role within the project (such as DACI ), but they all share a common understanding of who needs to be in the know versus who gets to actually make a decision. Internal and/or external customers for the project’s deliverables.

Reporting Tools 54

Reporting Tools Customer Experience Data Visualization Customer Feedback 54

Hutwork

MARCH 9, 2018

This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. While he talks mainly to entrepreneurs about slow, steady progress and growth for their companies, you can apply his tips and advice to product development. #5 5 Designing Your Product’s Continuous Feedback Loop.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

JANUARY 26, 2022

A leadership story of Chris Bomgaars, founder of EveryPig. Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion. The companies that are surviving in this industry have to get large. says Chris.

Reporting Tools 116

Reporting Tools Feedback Software Data Visualization Engineering 116

People-First Product Leadership

DECEMBER 4, 2023

The North Star, a key metric aligned with the Mission, is a crucial indicator for long-term business impact and customer value. Throughout the post, I provide practical tips and steps for developing these strategic elements, setting the foundation for further strategic planning. Customers : Who is your ideal customer?

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

The Product Coalition

JULY 21, 2020

Product Managers are a multidisciplinary bunch, with interests and specialities ranging from leadership to design, tech to marketing. Highlight: Ship outcomes, not just features, with the Product Impact Framework 3. You can also pick up some non-design gems along the way, like tips for remote work and collaboration.

Blog 78

Blog Data Visualization Product Management Product Manager 78

PMLesson's Ace the PM Interview

MAY 5, 2020

Product management is usually at the intersection of business, design, and engineering, but can also interact with many other stakeholders as well (QA, user research, DevOps, data science, customer success, technical support… the list goes on). Leadership Becoming a great PM doesn’t stop at getting to know your users.

Data Visualization 52

Data Visualization User Testing Product Research Product Management 52

Product Innovation Educators

AUGUST 5, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. What existing products do customers love? What is the ideal and complete customer experience? 3)No framework for the entire organization to plan for the future of the product. (4)

Customer Feedback 48

Customer Feedback Product Management Product Manager User Testing 48

The Product Coalition

MARCH 23, 2018

As a result, a lot of product decisions are made on gut feeling, incomplete information, the loudest voice in the room, and the most demanding customers. Items that make it into SaaS products often don’t align with the company’s strategy to support growth or help existing customers reach their desired outcomes. It’s as simple as that.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60