UX Planet

FEBRUARY 7, 2024

In one of our classes this semester, Market Insights, we delved into the intricacies of the US housing market and explored it targeting 1st time home buyers. While familiar with my native country’s system, drawing comparisons to the US market was an enlightening experience.

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Systems Review Construction Research Software Government 80

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

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Reporting Tools Feedback Software Research Software Technical Review 118

Mixpanel

FEBRUARY 5, 2020

For this installment of “Metrics That Matter,” we spoke with Rohit Gossain, Head of Data Products and Platforms at Shutterfly , a leading retailer and manufacturing platform for personalized products and communications. I used to think that the travel technology business was complicated, but Shutterfly is infinitely more so.

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Analytic Tools Reporting Tools Data Visualization Customer Experience 66

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. A strong product operations worker must know the product well, which demands deep curiosity and insight.

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Data Visualization Reporting Tools Analytic Tools Research Software 92

Mind the Product

JUNE 27, 2019

Again, how religious they reported being before the test had no bearing on the outcome. So, product goals and metrics – the tools that allow you to build design foundations and shape a strategy. For clarity, goals can be summarised as an aspiration to create real value for customers. What can we learn from this?

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Product Goals Data Visualization Reporting Tools Government 164

The Product Coalition

FEBRUARY 12, 2021

When we founded BreezoMeter, many businesses and governments were not ready to answer the public demand for solutions that protected them from harmful air quality. As data scientists and environmental engineers with our own air quality technology and APIs, we realized we were equipped to answer this demand?—?and

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Data Visualization Research Software Reporting Tools User Testing 85

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics.

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Data Visualization Analytic Tools Reporting Tools Information 72

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics.

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Data Visualization Analytic Tools Reporting Tools Information 52

Birst BI

AUGUST 27, 2019

Have you used a digital product or service while shopping in the past year? From the massive amounts of data that are being generated from your digital interactions, retailers have an opportunity to collect this data, along with other information, to effectively identify problems, opportunities and solutions.

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Userpilot

JANUARY 31, 2024

Do you sit at night wondering how your users interact with your product? You can get the answers you need simply from product management analytics tools. To help you know which tool to use, this article will cover the ten best product analytics tools. Do they like it? Are you confused about using it?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

MAY 17, 2024

TL;DR Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and mobile app traffic and events, currently as a platform inside the Google Marketing Platform brand. It allows your team to see every moment of the customer experience clearly, so you can make changes that work.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Let’s dive in! In addition, it lets you explore data freely without using SQL.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

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Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 12, 2024

TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. Let’s dive in! But it isn’t without flaws.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

TL;DR Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. User reviews reveal that the Growth plan starts at $995 per month.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 28, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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Data Visualization Analytic Tools Feedback Software User Testing 52

ProductPlan

AUGUST 5, 2019

Most of the time, the IT department lurks quietly in the background, humming along supporting business systems and rarely attracting attention unless something’s gone wrong. Internal and/or external customers for the project’s deliverables. Governance/Compliance/Regulators. Customer support/service. Operations.

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Reporting Tools Customer Experience Data Visualization Customer Feedback 54

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

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Data Visualization Reporting Tools Analytic Tools Software Review 52

eG Innovations

JUNE 7, 2022

Logging and Auditing in IT Monitoring Tools. It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. Auditing is not just for security.

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Reporting Tools Data Visualization Systems Review Software Review 52

Userpilot

JULY 30, 2023

TL;DR Data silos are customer, business, or operational data that are held by a single team/department and not easily accessible by other units in the same organization. Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. What are data silos? How do data silos occur?

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Data Visualization Analytic Tools Reporting Tools Feedback Software 98

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” From social media likes to emails, weather reports, and wearable devices, enormous quantities of data are created and accumulated every single second of every single day.

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Data Visualization Analytic Tools Reporting Tools Technical Review 100

eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. A reporting or analytics tool. What is Moodle?

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Reporting Tools Data Visualization Education Analytic Tools 52

Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform. A/B testing types.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

FEBRUARY 1, 2021

Most of us have been through the results of poor management of bugs: hair-on-fire, last-minute late nights to madly scrambling to critical fix bugs blocking a release, or stopping a customer from using a product. Countless startups attribute early success in taking feedback from customers, fixing it fast and releasing.

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Software Review Reporting Tools User Testing Systems Review 112

Sachin Rekhi

JANUARY 11, 2010

One of the most insightful aspects of the story was getting a chance to understand Peter Thiel 's management style from the inside. They essentially were given full authority and responsible for a feature area or discipline and expected to execute and report on their success. The risk of dependence on a platform.

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Reporting Tools Systems Review Vision Startups 60

eG Innovations

NOVEMBER 29, 2021

Software Tools that Managed Service Providers (MSPs) Need. eG Innovations is an end-to-end performance monitoring solution provider with a dedicated MSP solution and an MSP partner program to allow MSPs to use our functionality to provide value-added premium services. 4 Documentation tools for MSPs.

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Reporting Tools Data Visualization Software Review Systems Review 52

Reveal

JULY 19, 2022

It is also natural to want to keep your team focused on their areas of expertise and rely on already established solution providers in areas we need help. When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers.

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Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

DECEMBER 12, 2023

Looking for a good user analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for user analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

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Data Visualization Analytic Tools Feedback Software Customer Feedback 52

StubHub

MAY 8, 2019

At the heart of the program is an online portal that provides our business partners, system integrators and third-party developers an entirely new set of application programming interfaces (APIs) to bring innovative ticketing solutions to fans of all stripes. Self-service: Developers are now able to get going faster than before.

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Reporting Tools Analytic Tools Feedback Software Data Visualization 8

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Also, what about management solutions like Nerdio?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 3 How could I monitor the end-user network, client, etc. But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”. Questions & Answers.

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Analytic Tools Data Visualization Research Software Reporting Tools 52

Modus Create

AUGUST 17, 2022

With a 33% market share , Amazon Web Services remains the biggest cloud provider on the planet. One such service is EC2 (Elastic Cloud Compute). We definitely need a solution that stops a redundant EC2 instance or modifies its instance type to a lower price type. Native Tools to Monitor and Regulate Consumption.

Data Visualization 52

Data Visualization Reporting Tools Technical Review Software Review 52

Business of Software Conference

AUGUST 1, 2019

There are few people as qualified to talk about the landscape of software investment as Bill Janeway. On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. The Rise And Fall Of Enterprise Software”. Upcoming Events.

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Analytic Tools Reporting Tools Software Review Enterprise 10

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s weird, we have all these terms now – customer-funded, indie hacker. And so, yeah, very surreal.

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Research Software Analytic Tools Feedback Software Software Review 118