The Product Coalition

DECEMBER 28, 2020

They have a number of strategic benefits… They deliver high quality and service due to the importance of the relationship to both organisations. Partnership Framework How to create effective partnerships The following is a list of principles to supplement standard procurement practices (RFPs, due dil, legals, supplier evaluations etc.).

Feedback Software 179

Feedback Software Technical Review Technology Systems Review 179

Intercom, Inc.

APRIL 28, 2021

Our cost program is no different – we lay out our intentions and expectations by setting clear principles that allow us to maximize our cost efficiency while growing and serving new customers at scale. For a company to keep growing, it has to keep iterating and delivering value for new and existing customers. Centralize governance.

Data Visualization 212

Data Visualization Reporting Tools Government Customer Experience 212

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users. But what is usability?

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Mind the Product

JUNE 27, 2019

For clarity, goals can be summarised as an aspiration to create real value for customers. Currently, products have a massively unfair advantage over customers. These lakes of data have been filtered for insights and fed into learning algorithmic decision machines. Designers have laser pistols while users have pointy sticks.

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Intercom, Inc.

DECEMBER 12, 2018

Marketing technology – or MarTech – stacks are the groups of technologies that marketers use to execute, analyze and improve their marketing across the customer lifecycle. WordPress lets users build everything from blogs to full-blown websites with 100s of themes to choose from. Intercom – live chat and customer engagement.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. Be selective on the sample and make it clear why that person’s exact feedback is important that week.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Arkenea

APRIL 10, 2025

However, successful outsourcing requires clear processes, robust governance, and careful partner selection. Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Coalition

FEBRUARY 1, 2021

Most of us have been through the results of poor management of bugs: hair-on-fire, last-minute late nights to madly scrambling to critical fix bugs blocking a release, or stopping a customer from using a product. Countless startups attribute early success in taking feedback from customers, fixing it fast and releasing.

Software Review 137

Software Review User Testing Reporting Tools Systems Review 137

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Product Coalition

NOVEMBER 17, 2023

Extracting valuable insights from business data and taking timely actions are critical. However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem.

Data Visualization 148

Data Visualization Reporting Tools Artificial Inteligence Information 148

Userpilot

JULY 2, 2024

TL;DR A self-service data platform is a user-friendly system that allows non-technical users to extract, transform, and visualize data without extensive IT support. No-code and low-code data collection : Allows non-technical users to gather and manipulate data easily, democratizing data access and improving productivity.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Research Software 105

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. TL;DR Product analytics involves tracking and analyzing the information about user interactions with your product. Book the demo!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place. What is customer data integration (CDI)? What is an example of customer data integration?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

FEBRUARY 29, 2024

A progress bar serves as a visual cue, signifying that your request is in the system, and the application is diligently working to fulfill the action you’ve asked for. While the whole process is governed by the principle of “Perceived Control”, other psychological principles are at play at the start of each step.

Customer Experience 105

Customer Experience Customer Feedback User Testing Systems Review 105

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 139

Customer Experience Customer Feedback Feedback Software User Testing 139

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Even now, big data analytics methods are combined with emerging technologies such as ML to uncover and scale more intricate insights. This accounts for 35% of the company’s annual reviews.

Data Visualization 143

Data Visualization Analytic Tools Reporting Tools User Testing 143

The Product Coalition

JULY 11, 2023

From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems. They have acted as intermediaries, controlling the flow of funds, verifying transactions, and governing our financial lives. Moreover, blockchain-based systems provide unparalleled transparency.

Reporting Tools 113

Reporting Tools Research Software Banking Government 113

The Product Coalition

OCTOBER 13, 2022

Web3 is reshaping almost all industries, and this is a shift to decentralized technologies primarily owned by users. Web3 technology and ethos offer new education opportunities, mainly from the below perspectives that dismantle the present education system. DAOs also make governance easier. Education will be more accessible.

Feedback Software 147

Feedback Software Education Systems Review Technical Review 147

Amplitude

JANUARY 23, 2020

In the last decade, data governance has undergone a transformation. Today, you have immediate access to the insights you need to build your best product. By the start of 2020, Amplitude users had logged more than 23 trillion actions in our platform. Prediction 1: Data Governance will be the foundation of customer experience.

Data Visualization 58

Data Visualization Government Analytic Tools Feedback Software 58

Userpilot

JULY 30, 2023

TL;DR Data silos are customer, business, or operational data that are held by a single team/department and not easily accessible by other units in the same organization. Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. What are data silos? How do data silos occur?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Feedback Software 98

Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. The book covers a wide range of topics, from user research and interaction design to information architecture and usability testing, making it perfect for absolute beginners with no design background. Get the book.

User Testing 105

User Testing Books Customer Experience Customer Feedback 105

UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play. However, they’re not a one-time investment.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

Amplitude

AUGUST 11, 2020

In a data democracy, everyone—from the engineer to the product manager to the business analyst—can easily access the insights they need to excel at their jobs. They stop your data from being useful, accessible, and comprehensive, preventing your teams from fully understanding your user and how to improve the product experience.

Data Visualization 49

Data Visualization Government Analytic Tools Customer Feedback 49

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform.

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Mobile applications can provide a convenient and accessible platform for users to manage their finances.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Modus Create

NOVEMBER 15, 2024

Do you have the right data infrastructure and governance in place? The AI innovation we're seeing from our clients in life sciences is due in part to the abundance of data available in the industry, and the myriad opportunities to improve upon complex, manual, expensive, and time-consuming processes. Here are five questions to ask.

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Userpilot

AUGUST 16, 2023

Establishing robust data governance practices and data protection measures are additional challenges involved in data democratization. Data democratization is the process of making data easier to access and understand for non-tech users across the organization. What is data democratization? First, it enables teams to share data easily.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

JANUARY 31, 2024

Do you sit at night wondering how your users interact with your product? TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. Do they like it? Are you confused about using it?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mixpanel

MARCH 30, 2023

Product analytics promises us something incredible: With more behavioral data about your users, you can make more informed product decisions. If you have a mature, well-established product, it’s even harder to mine through millions of end users and billions of data points. But what if you feel like you’re drowning in data?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Modus Create

FEBRUARY 12, 2025

Instead, they come from a rigorous review of five years of client work, 2024 sales inquiries, analyst insights, and industry offerings. This evolution allows teams to prioritize prevention over remediation, significantly enhancing efficiency and customer satisfaction. This will transform how businesses operate across functions.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

The Product Coalition

FEBRUARY 12, 2021

When we founded BreezoMeter, many businesses and governments were not ready to answer the public demand for solutions that protected them from harmful air quality. Today, our air quality app is used by hundreds of thousands each day by users around the world. and so our B2C product design journey began. how did we do it?

Data Visualization 123

Data Visualization Research Software Reporting Tools User Testing 123

Intercom, Inc.

JULY 14, 2022

Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. How are you feeding back customer insights to the product team?

User Testing 118

User Testing Customer Experience Feedback Software Research Software 118

Userpilot

JULY 23, 2024

There are different types of tools in the MarTech stack, including: Analytics Tools that collect and analyze data to provide insights into user behavior, campaign performance, and business metrics. Customer Relationship Management tools that help manage a company’s interactions with current and potential customers.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

UX Planet

FEBRUARY 7, 2024

In one of our classes this semester, Market Insights, we delved into the intricacies of the US housing market and explored it targeting 1st time home buyers. While familiar with my native country’s system, drawing comparisons to the US market was an enlightening experience.

Systems Review 98

Systems Review Construction Research Software Government 98