The Product Coalition

JANUARY 16, 2024

Golden rules for roadmap management. Everyone has a plan until they get punched in the mouth” — Mike Tyson I’ve wrestled with weak roadmaps — even some downright disasters. It was something that happened over time, a term I’ve coined ‘roadmap drift’. It was something that happened over time, a term I’ve coined ‘roadmap drift’.

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Roadmap Development Team Review Technical Review Weak Development Team 107

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. UX research aims to identify specific user pain points.

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Roadmap Customer Experience UX Product Research 94

The Product Coalition

MARCH 6, 2023

Product leader Rachel Wynn talks about why being customer centric is more than just about gathering consumer feedback. Instead, she suggests in her LinkedIn post that product managers must dig deeper and investigate, to discover the insights behind the feedback. This is why a focus on the product vision is important.

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User Testing Customer Feedback Customer Experience Data Visualization 141

People-First Product Leadership

DECEMBER 20, 2023

Part 1, we covered the “why” behind creating a strategy stack, with a focus on establishing the organization’s Mission, North Star, and Vision. Part 3 brings together the Product specific Vision, Roadmap and Goals. What is the vision for the future you want to create? What ground has been covered?

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Vision Roadmap Onboarding KPIs Customer Experience 52

Userpilot

OCTOBER 13, 2022

Have you ever wondered what your best customers have to say? And how you can collect feedback with a feature request template? Communication between you and your users plays a critical role in ensuring the success of your product. A feature request template helps you collect and organize feature requests from your customers.

Feedback Software 96

Feedback Software Customer Feedback User Testing Product Research 96

Intercom, Inc.

JANUARY 24, 2023

This evolution always starts with one thing: a clear product vision. And, when products are in this phase, users can feel it: it’s the slow, clunky, dated experience you get when using previous-generation tech. Through reinvention, they extend the life span of the product, and create new value for customers and the business.

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Vision Feedback Software Customer Experience User Testing 118

Product Management University

MARCH 16, 2023

In order to make your great idea come to life, you eventually have to prioritize development tasks by collaborating with target customers, stakeholders and other team members. It is a list of tasks to be completed, items to be added, and features to be implemented as part of the product roadmap. How will user success be measured?

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Customer Feedback Customer Experience Roadmap Agile 246

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 86

User Testing Customer Feedback Feedback Software Product Research 86

Roman Pichler

MARCH 14, 2023

I like to think of the product strategy as a high-level plan that helps you realise your vision and that answers the following four questions: Who is the product for? Who are the users and, if appropriate, who are the customers? To capture the product strategy, you can use my product vision board.

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Product Strategy Strategy Vision Product Research 297

The Product Coalition

MARCH 4, 2024

Kris Gale As a wise man once said, no roadmap survives contact with reality. Firefighting while staying on course on the strategy and commitments of the roadmap is difficult. Like a forest never cleaned, filled with leaves, debris, and branches catches fire quickly, managing a roadmap left to rot is challenging.

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Roadmap Books Product Research User Testing 106

Roman Pichler

SEPTEMBER 13, 2022

There is no point in worrying about the product details and writing user stories if a sound product strategy is missing. How does it differ from a product roadmap and how do the two plans relate? And what’s their relationship to the product vision and the product backlog? But what exactly is a product strategy?

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Product Strategy Strategy Vision Product Research 300

The Product Coalition

JUNE 9, 2023

If you do things that are purposeful, you’ll eventually be successful.” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. So as he leaned across the table and looked me in the eyes, he demanded, “Explain why I need a product roadmap.” Why not, indeed?

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Roadmap Data Visualization Customer Experience User Testing 119

bpma ProductHub

NOVEMBER 27, 2017

For our recent book, Product Roadmaps Relaunched: How to Set Direction while Embracing Uncertainty (O’Reilly), my co-authors C. We gathered so much insight, so many great examples, and so many pithy quotes that we simply didn’t have space to include everything we really wanted to. Establishing Credibility. Will it ship on time?

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Roadmap Vision Software Review Presentation 300

The Product Coalition

MAY 24, 2023

How Product Roadmaps Bridge the Gap and Fuel Success. “A A product roadmap is a tool for communication and alignment. Central to this journey is the product roadmap. The why is what unites not just the team, but the whole company, around a shared vision. The Journey of a Product: The Roadmap Queue the time travel music.

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Roadmap User Testing Feedback Software Customer Feedback 110

Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

User Testing 97

User Testing Customer Experience Customer Feedback Analytic Tools 97

UserVoice

MARCH 7, 2017

Internal feedback can come from lots of different places within your organization, and it’s essential for a product manager to capture and address it all, regardless of where it’s coming from. Internal teams ranked by level of influence over the product roadmap. Collecting Feedback Can Be a Full-Time Job If You Let It.

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Customer Feedback Data Visualization User Testing Reporting Tools 200

Mind the Product

APRIL 2, 2019

Creating a successful product requires a clear vision. Equally important, it requires confidence that the vision is aligned with the needs of the customers the company exists to serve. Organizations must develop a deep understanding of their customers to gain this level of confidence. Why do customers use your product?

Data Visualization 164

Data Visualization Customer Feedback User Testing Reporting Tools 164

The Product Coalition

NOVEMBER 14, 2023

If your customer base ages with you, you’re Woolworth’s.” — Jeff Bezos Ever question the value of a product development lifecycle? roadmaps?” Executing a product roadmap requires more. It is then launched and made available to customers, growing and changing (larva/caterpillar) until it’s ready to scale (pupa/chrysalis).

Feedback Software 120

Feedback Software Roadmap Product Research User Testing 120

Mixpanel

OCTOBER 10, 2019

One of the best things I learned at Amazon was that customers are always “beautifully, wonderfully dissatisfied,” and no matter what you give them, they’ll tell you why it doesn’t work for them. These customer requests or complaints—we call them “product gaps”—are a true gift if you effectively capture and prioritize them.

User Testing 102

User Testing Customer Feedback Feedback Software Reporting Tools 102

Sachin Rekhi

SEPTEMBER 28, 2023

Video: Annual Planning and the Art of Roadmapping with Sachin Rekhi It's that time of year that product managers find themselves engrossed in annual planning. But the traditional frameworks PMs have come to rely on for roadmapping, like RICE, often are ill-suited for putting together a highly strategic product roadmap for the upcoming year.

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Roadmap Vision Framework User Testing 78

Userpilot

MAY 1, 2024

Creating outstanding product experiences is essential for boosting user engagement , enhancing core feature adoption, and improving overall retention. TL;DR Digital product experience encompasses all customer touchpoints and interactions with a digital product across its lifecycle. It’s also not the same as user experience.

Customer Experience 86

Customer Experience Feedback Software Analytic Tools Product Research 86

The Product Coalition

JANUARY 27, 2024

But it is something, and that area will 100% successfully influence your Roadmap” Andre Albuquerque post in Linkedin Understanding the nuances of this strategic face-off is crucial for product teams. I will share my insight about the implications for the product team for both cases. Customers are expected to use the product as it is.

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Feedback Software Analytic Tools Onboarding KPIs B2B 129

Roman Pichler

AUGUST 15, 2023

When that’s the case, a product is usually progressed based on the features requested by the users and stakeholders. This can result in a Frankenstein product, a product that has a horrible value proposition and offers an awful user experience instead of creating real value for the users and the business.

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Product Strategy Strategy Research Software Customer Experience 226

Userpilot

NOVEMBER 20, 2023

While product managers are more customer and business-centric, technical PMs focus on the technical development and implementation of solutions. TPMs are responsible for market and customer research , but their main focus is on satisfying market needs from a technical point of view. What is a technical product manager?

Analytic Tools 96

Analytic Tools Feedback Software Research Software User Testing 96

ProductPlan

NOVEMBER 2, 2022

What is feedback management? Feedback management collects user feedback to identify opportunities to improve a product or service. Why does feedback management matter? Why does feedback management matter? “Customer feedback is the easiest way to gain insights into things that matter to your business.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Data Visualization 52

The Product Coalition

NOVEMBER 19, 2022

Talk to any of the product managers, and one of the main problems they will share how difficult it is to create an achievable product roadmap. I have mentioned “achievable” in the title because, most of the time, the product team comes up with a roadmap only to realize that it’s not achievable. Sales/marketing/customer service ?—?Other

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Roadmap Customer Feedback Feedback Software Document 111

Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole.

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User Testing Customer Feedback Feedback Software Customer Experience 117

Alchemer Mobile

JULY 13, 2021

Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product. 6 ways to improve your product experience.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Usersnap

NOVEMBER 10, 2023

In his book “Start with Why” , Simon Sinek boldly claims that the ‘Why’ behind your actions matters more than the ‘What’ This principle isn’t limited to leadership or personal motivation; it extends to every facet of the business, including product roadmaps. So how to create and present roadmaps effectively?

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

Userpilot

DECEMBER 13, 2023

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey.

Research Software 88

Research Software Analytic Tools Feedback Software User Testing 88

Melissa Perri

FEBRUARY 15, 2017

Product Roadmaps, in general, are confusing. Three years ago I wrote a blog post about Rethinking the Product Roadmap , in which I advocated for a focus on solving customer problems instead of listing out features with deadlines. I received lots of feedback on the post, much of it praise, but also some criticism.

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Roadmap Product Research Research Software Feedback Software 220

The Product Coalition

AUGUST 15, 2023

A Tale of Two Roadmaps — And Why You Can’t Succeed With Only One “There is no one-size-fits-all product roadmap. A roadmap can and should look different depending on the situation. Todd Lombardo Once upon a time, in a city like yours, two versions of a roadmap emerged. Both roadmaps, though different, are crucial.

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Development Team Review Roadmap User Testing Feedback Software 107

Roman Pichler

JUNE 7, 2022

Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” ” Solution-centric data : “We’re making great progress; we’ve implemented 50 more user stories, and velocity is up by eight points!” Therefore, ensure that all measurements you use are truly helpful.

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KPI Data Visualization Weak Development Team Customer Feedback 285

Lenny Rachitsky

APRIL 9, 2024

Instead, I believe that AI will have the most profound impact on the high-level (and historically most valued) skills of product management: developing a strategy, crafting a vision, identifying new opportunities, and setting goals. Taking gigabytes of data, analyzing it, and giving succinct and (increasingly) insightful answers.

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Data Visualization ChatGPT Research Software Product Management 120

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Let’s go! Product teams are staffed with various skilled professionals.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

PMLesson's Ace the PM Interview

AUGUST 20, 2020

Product Vision or Product Vision Statement is the long-term goal for a product includes the long-term mission and the motivation behind its creation, along with why it’s important. Product visions, ultimately, serve as the guideposts for the development of the products. What is a Product Vision?

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Vision Customer Experience Customer Feedback Differentiation 98

ProductPlan

SEPTEMBER 1, 2022

We expend additional resources and political capital, eroding the faith and trust our colleagues, superiors, and customers placed in us. In the world of product, nothing helps keep the team on track better than a strong product vision and a product strategy backing it up. Infuse the Product Roadmap with the Product Vision.

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Vision Roadmap Product Research Customer Experience 59