The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. Asking the wrong users for input.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Product Management University

NOVEMBER 14, 2024

The pace of product management has accelerated exponentially in recent years because of agile development and the relentless focus on metrics. Agile is a great software development methodology but it has consumed product managers to the point where they have almost no capacity to do product management.

Product Manager 147

Product Manager Product Management Product Research Management 147

Userpilot

DECEMBER 6, 2023

Product dogfooding enables organizations to shorten the feedback loop by testing their products for bugs and usability issues before releasing them to the users. Using the product to solve real-world problems also helps them to better empathize with their customers and understand their needs and pain points.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Product Innovation Educators

JANUARY 3, 2022

Scrum is one of the most widely-used flavors of Agile, mostly applied to software development projects. It starts with describing the customer experience through user stories. Engaging with customers. In hardware development, user stories have to be looked at differently. Rapid prototyping.

Agile 290

Agile Development Feedback Software Customer Experience 290

Split

MARCH 1, 2023

By enabling feature toggles within the codebase, developers can quickly turn ON or OFF features without having to go through the entire development cycle over and over again. Feature toggles have become increasingly popular among software developers. This is a significant time saver and life saver. Want to Dive Deeper?

Software Review 98

Software Review Software Development Software Developers Development 98

Roman Pichler

FEBRUARY 2, 2021

This sequential, waterfall-based approach used to work when there was little change and innovation, when product managers could correctly predict what the users needed and describe the detailed product functionality upfront. This has allowed us to adapt the product more quickly and to respond to user feedback more easily.

Agile 279

Agile Product Research User Testing Feedback Software 279

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

Feedback Software 143

Feedback Software Analytic Tools User Testing Customer Feedback 143

Product Innovation Educators

SEPTEMBER 13, 2021

What one product manager learned about understanding customers. Today we are talking about the journey from software developer to product manager and some key challenges encountered as a product manager. 1:41] Please tell us about your journey from software developer to product manager. Customer interviews.

Research Software 241

Research Software Feedback Software Product Research User Testing 241

The Product Guy

OCTOBER 9, 2018

It is customary for strategy documents to be living documents, and frequently modified as the product manager receives input and feedback from three main areas: the market as a whole, customers specifically, and voices from inside the company. Leverage the wisdom of customers who don’t just want to beat you up about features.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Modus Create

JANUARY 9, 2025

From iPhone to AI By Patrick Sheridan Posted in Digital Transformation , Product Published on: January 9, 2025 Last update: January 9, 2025 How lessons from the mobile boom can help navigate the new era of software development Were going to make some history together today. Two years later, it has 300 million weekly users !

Analytic Tools 40

Analytic Tools Reporting Tools Software Development Software Developers 40

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. To discuss how you might help a struggling team, let’s use an example.

Weak Development Team 376

Weak Development Team Development Software Review Technical Review 376

The Product Guy

APRIL 13, 2018

Agile can prove to be very beneficial in product based companies where the whole focus of the business is on the product to provide value to its customers , as a matter of fact in the modern day world a product company starting up with waterfall practices is bound to fail many challenges. It adds great value with b2b enterprise customers.

Feedback Software 225

Feedback Software B2C Agile Software Developers 225

Lenny Rachitsky

NOVEMBER 21, 2024

Replit has 34 million users globally and is one of the fastest-growing developer communities in the world. Prior to Replit, Amjad worked at Facebook, where he led the JavaScript infrastructure team and contributed to popular open-source developer tools. Keep things simple at the start. AI is powerful, but it’s not perfect.

Feedback Software 118

Feedback Software User Testing Demo Engineering 118

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. Luckily for Erste Group, they’ve been focusing on customer experience since the very beginning. In particular, how they listened to the voice of customers and turned that into features and UX improvements.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Product Innovation Educators

AUGUST 22, 2022

Insights on product strategy and customer research for product managers. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies. In product management, we talk about adding value to a customer, and that’s not precise enough for everyone.

Research Software 250

Research Software Feedback Software Reporting Tools User Testing 250

The Product Coalition

JANUARY 21, 2021

In the DevOps scenario, the QA team integrates into the software development and testing process to ensure the seamless development of infrastructure, process smoothly, and make sure all changes function as expected. However, with the integration of QA testing methodologies, the quality of the software product is ensured.

Reporting Tools 179

Reporting Tools User Testing Product Research Testing 179

Arkenea

JANUARY 25, 2025

Key audiences to note during the e-prescription software development are the elderly, chronic disease, and bedridden patients. The cost of custom e-prescription software development is around $20,000 to $700,000 or more. A need for seamless prescription refills is accelerating e-prescription software development.

Reporting Tools 52

Reporting Tools Software Development Software Developers Feedback Software 52

Mind the Product

NOVEMBER 29, 2018

Know Your Customers’ Problems. It’s product development like that – that seeks out innovative solutions rooted in intimate knowledge of customer’s problems – that has earned Trader Joe’s the reputation as one of the most customer-centric organizations on the planet. We Expect Users to Come to us With Feedback.

User Testing 154

User Testing Customer Feedback Customer Experience Analytic Tools 154

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

Roman Pichler

MAY 11, 2021

But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal. Myth #4: The product owner is responsible for writing user stories.

Weak Development Team 366

Weak Development Team Product Research User Testing Customer Experience 366

Product Innovation Educators

MAY 22, 2023

As the title of this episode conveys, our discussion will weave together topics for aligning customers’ needs and business strategy. They’re about cutting sprints and prioritizing user stories. We had a lot of feedback from focus groups and call centers. There were two types of tools that were available.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Product Talk

MAY 15, 2024

It’s no longer about making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week—if not every day. They were hoping to get a general sense of whether they had more consumer or business users. Tweet This This can sound overwhelming.

Product Research 328

Product Research Feedback Software Analytic Tools User Testing 328

The Product Guy

APRIL 9, 2019

We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. I advise every product managers to focus on the customer outcome rather than the technical implementation.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Roman Pichler

SEPTEMBER 4, 2018

An example of the former would be “Find out if users are willing to share personal data as part of the initial registration process” to address a user-interaction risk. An example for the latter might be “Finish the dashboard so it can be released to the test users”. Software development is an exciting but demanding profession.

Technical Advisors 262

Technical Advisors User Testing Customer Experience Software Review 262

The Product Coalition

MARCH 18, 2021

Salesforce is a great example of a SaaS provider that specializes in CRM (Customer Relationship Management). SaaS applications offer the following advantages: Cost savings: Software providers typically offer a SaaS product on a multi-tenancy cloud environment. Integration: A software product might need to integrate with another.

Feedback Software 160

Feedback Software Research Software Reporting Tools User Testing 160

The Product Coalition

APRIL 3, 2023

Product Feedback Step-by-step guide with examples How do you handle product ideas from customers? You’re a SaaS business serious about building a product your customers love. That means that you add new functionality when your customers ask for it. customer calls , emails , Slack , or something else.

Feedback Software 155

Feedback Software Customer Feedback User Testing User Friction 155

Userpilot

APRIL 11, 2023

Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience).

Data Visualization 98

Data Visualization Customer Feedback Customer Experience User Testing 98

The Product Guy

OCTOBER 4, 2019

Customers are dissatisfied with your current product and churn at a high rate. And software developers and testers want to know that their time spent writing and testing code is purposeful. Sometimes an account manager emails you about a complaint that a major customer has and demands to know when the fix will release.

Reporting Tools 239

Reporting Tools Research Software Feedback Software Analytic Tools 239

The Product Coalition

SEPTEMBER 4, 2020

Traditionally, Waterfall model was used as an SDLC (Software Development Life Cycle) Methodology. Agile talks about Iterative & Incremental Software development, which gives it the ability to adapt to changes whenever required. Iterative v/s Incremental Development. When to use Agile?

Development 163

Development Feedback Software User Testing Technical Review 163

The Product Coalition

JULY 20, 2021

Currently, an enormous number of mobile app developments focused on digital health and wellness have been public on the app market. Within this group of healthcare software developments, food tracker apps are top-rated, with some downloaded as much as 50 million times.

Research Software 158

Research Software Feedback Software User Testing Customer Feedback 158

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. When issues arise, customer support teams receive a surge in tickets.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

The Product Coalition

AUGUST 6, 2021

In today’s competitive business environment, technology is increasingly shaping the strategies that companies develop to try to outdo their competition. One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users.

Consulting 158

Consulting Reporting Tools Engineering Research Software 158

The Product Coalition

FEBRUARY 25, 2022

This software development methodology is still in its infancy when it comes to our understanding of which teams should be embracing it and which should be shunning it. The core concepts of Agile were originally defined by a small group of software developers who had mixed experiences with traditional working processes.

Agile 157

Agile Feedback Software Software Review User Testing 157

The Product Coalition

MAY 16, 2021

Whether you plan to develop an application for Android, iOS, Windows, or a cross-platform one, you will need the help of a highly professional and experienced app development team. Finding the right software development company for a long-term partnership is usually challenging and requires a lot of research.

Analytic Tools 160

Analytic Tools Research Software Startups Development 160

The Product Coalition

MARCH 9, 2022

A well-thought restaurant branding helps to create an emotional connection with distinguished customers and makes your restaurant distinctive from others. The restaurant branding tends to resonate with your end-users, creating value and persuading them to return to your property. However, a brand should not be confused with branding.

Branding 174

Branding Strategy Feedback Software Research Software 174