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Productside Stories S2 Ep7: Anna Nuñez In this episode of Productside Stories , host Rina Alexin interviews Anna Nuñez , Growth Manager of Sales at Databricks, to explore how productmanagement and sales teams can collaborate more effectively.
How productmanagers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software productmanagers.
The productmanager’s journey from Individual Contributor to Chief Product Officer Watch on YouTube TLDR Kimberly Bloomston’s journey from individual contributor to Chief Product Officer at LiveRamp demonstrates the key transitions and skills needed at each level of productmanagement leadership.
Yet most productmanagers still rely on long documents, jargon-filled briefs, and clunky slide decks that dont land with the people who matter. Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a productmanagers toolbox. Whats frustrating them? Stories do.
To understand how a great DX can contribute not only to the well-being of our development teams, but also to the broader objectives of product success and customersatisfaction, we first need to understand the relationship between DX and the ProductManager Experience!
Product leaders know that career growth isn’t always linear—stepping into leadership or establishing a productmanagement function can be as complex as it is rewarding. Here’s how to approach it: Tie Efforts to Business Goals : Ensure productmanagement priorities align with what the business wants to achieve.
Customer support teams hear everything. In this episode of How I PM, Pedro Moreno, head of products at Serasa Experian, shares how productmanagers can create a direct channel to support and use it to drive meaningful improvements.
From high school to business school, and throughout my professional career, I was supremely comfortable with it , and reveled in solving problems, to the appreciation of my managers, colleagues, and teachers. Management guru, Peter Drucker had said, if you can’t measure it, you can’t improve it. About Rashid Manzar.
Jack brings 20 years of experience managing innovation projects at companies like Sony Ericsson and Logitech. He shares practical insights from the Product Development and Management Association (PDMA) framework and explains how productmanagers can use these principles to improve their product development process.
Takeaways: Learn how to increase profits, enhance customersatisfaction, and create sustainable business models by selecting effective pricing and licensing strategies. June 20, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use ProductManagement Today’s webinars to earn professional development hours!
According to Tim Cook, Apple CEO, “A great product isn’t just a collection of features. Features make a product, and productmanagers know they need to implement the right features that will boost adoption rates while also having a favorable ROI. Definition, Examples, and 5 Types appeared first on Mind the Product.
While exact metrics and the prioritization of those KPIs differs from company to company, there are three key areas all productmanagers measure: Customer acquisition. Customer experience. Ultimately, measuring these different KPIs allows productmanagers to answer the question, “Why?” Love Ratio.
Why Pricing Is a Game-Changer for ProductManagers Pricing is one of the most pivotal decisions productmanagers can influence. When done right, it unlocks profitability, enhances customersatisfaction, and fosters long-term growth. Done wrong? Its a missed opportunity.
Not surprisingly, many of those challenges revolve around managing diverse teams, leveraging divergent perspectives and expectations, removing obstacles that impede progress, and striking the right balance with team members between the technical and business nature of productmanagement.
Speaker: Shardul Mehta, VP of Product Management, American Well
What's the #1 metric you should be tracking as a productmanager? Customersatisfaction? Because to understand your #1 KPI, you need to understand your primary job as a productmanager. Because to understand your #1 KPI, you need to understand your primary job as a productmanager.
A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. There is one key tool used by successful customer-centric businesses that most productmanagers disregard. Customer-centric companies make decisions that drive customersatisfaction.
How to achieve product-market fit – for productmanagers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is also the longest-running professional association for productmanagers, leaders, and innovators, having started in 1976.
Customer experience (CX) is central to productmanagement and the success of your SaaS platform. It can help retain customers and gain loyal brand advocates. And that’s why the customer experience software solutions you choose matter greatly. Here are the features you can use to boost customer loyalty.
Kano analysis is effective for the following reasons: It’s a user-centric framework that’s simple to execute. It boosts customersatisfaction by prioritizing features that align with customer needs. Kano model covers five feature categories: Basic features customers expect. Book a demo now to learn more.
Success in productmanagement goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. In this webinar, we'll highlight the critical importance of business and financial acumen in productmanagement. Register now to save your seat!
Five factors of successful productmanagers. Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. Summary of some concepts discussed for productmanagers. [2:50]
Today, we’re excited to bring you thoughts from Lauren Chan Lee, a product leader, speaker, and advisor, and was most recently the Senior Director of ProductManagement at Care.com. First off, if you’re successful, your customer should LOVE your product. Josh Fischer, Product Lead at Spotify.
I talk to a lot of PMs and I ask them (and everyone who subscribes to my newsletter) the same question: what’s your biggest struggle as a ProductManager? Having put together a fairly popular resource on product prioritization methods, I would’ve hoped the situation to be different. That’s our real job as ProductManagers.
Usage: Behavior insights Customer give you feedback via: Usage data (use Google Analytics, Pendo, Mixpanel, etc) Public Forums & Social Media Surveys, interviews, conferences Public Tools 1Password- a Private Forum for customers (kb.1password.com) Productmanagement comes down to discipline and process.
Download the report to learn how embracing embedded analytics can unlock new markets, revenue growth, and heightened levels of customersatisfaction for your digital product. In this study, Infragistics explores the trends in modern adoption and usage of the technology.
Product Operations (Product Ops) is a relatively new but increasingly vital function within productmanagement teams, designed to optimize product development, launch, and iteration processes by improving efficiency, collaboration, and the overall effectiveness of product teams.
Productside Stories S2 Ep7: Anna Nuñez In this episode of Productside Stories , host Rina Alexin interviews Anna Nuñez , Growth Manager of Sales at Databricks, to explore how productmanagement and sales teams can collaborate more effectively.
Choosing the wrong KPIs can be more damaging than you think – it drains your teams resources, shifts focus away from real problems, and ultimately, disrupts the customer experience. In this article, Ill cover 10 crucial user metrics every productmanager should track to turn data into decisions that increase product adoption.
In this Patreon-exclusive article , part of our Roadmap to Mastery series, we explore: Why these challenges are difficult even for seasoned PMs Practical frameworks to approach them with confidence A case study where structured planning improved both collaboration and customersatisfaction What Youll Learn: How to push back without damaging trust Techniques (..)
In other words, continuous development enables progressive rollout techniques, which has given rise to a culture of experimentation, allowing teams to build better products based on real-user feedback and guaranteeing customersatisfaction.
While exact metrics and the prioritization of those KPIs differs from company to company, there are three key areas all productmanagers measure: Customer acquisition. Customer experience. Ultimately, measuring these different KPIs allows productmanagers to answer the question, “Why?” Love Ratio.
One pillar of productmanagement is the user experience. Design is a conversation between the designer and the user, with Gestalt principles acting as the grammar that helps convey meaning.” The way users perceive and interact with a product influences their overall experience.
Four feature prioritization methods productmanagers should know. Today we are talking about methods for prioritizing product features. Joining us is András Juhász, a productmanager for Smartly.io, a social media advertising company. Summary of some concepts discussed for productmanagers. [1:30]
What productmanagers need to know about customer validation and alpha, beta, and delta testing. Product testing is about more than determining if a product functions properly or not. A larger perspective, and one that our guests shares is Customer Validation. 1:46] How did you become a testing expert?
(Artificial Intelligence) AI and productmanagement is a white-hot topic that runs the gamut, from the countless benefits to productmanagers all the way to replacing productmanagers…and everything in between. AI and ProductManagement The possibilities are endless. Here we go again.
Researching the market is one of the most important roles of a digital productmanager. In order to produce a profitable and effective strategy for your product, research into the demands of your consumers is highly important in ensuring that you are successful as a digital productmanager.
Evangelizing productmanagement within an organization often comes with a variety of challenges and roadblocks. Product leaders must be prepared to face and overcome these obstacles to successfully drive the adoption of productmanagement best practices. Start small and scrappy.
Whether youre grappling with a delayed product launch or a strained relationship, the path forward begins by uncovering the deeper truths beneath the surface. Productmanagers live and breathe this approach, diving beyond symptoms to address root causes. Imagine what could happen if we applied those skills beyond products.
Productmanagers, there’s never going to be a time where customer retention priorities and wallet share growth opportunities have more overlap, i.e., not at odds. The pandemic has forced a lot of businesses to go directly to their customer base for growth as new logos are harder to come by. Think about it.
And that’s why it’s necessary to adopt the right productmanagement frameworks (the blueprint!) to guide product teams at every stage. Top-notch products. So, which productmanagement frameworks should your team use? The result? Let’s get right to it. Book a demo now to see it in action.
This is the first of several productmanagement articles I will be writing until I successfully break into productmanagement. This is for my fellow future entry-level productmanagers and other people looking to go into productmanagement. As a productmanager, data has to be your best friend.
Blog Ebooks &Â Guides Events & Webinars Case Studies Podcast Community Sign in Get started for free Test Closure How to Present Customer Insights to ProductManagers, Engineers, and Executives Posted on June 11, 2025 Austin Meyer You ran a solid test. You uncovered valuable customer insights.
In addition to NPS, you can create other types of surveys from scratch or choose from various templates, covering customersatisfaction ( CSAT ), feedback forms, and more. Main features : Quickly create NPS surveys using pre-built templates, an AI creator, or customize your own. Why’s Userpilot worth considering?
Every time I navigate the ocean of ProductManagement frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.
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