The Product Coalition

MARCH 15, 2023

Let’s look at some challenges of fintech app onboarding and potential solutions, before moving on to onboarding KPIs to measure. Challenges of FinTech app onboarding When crafting an onboarding strategy, there will be several conflicting priorities you need to balance. Breadth of adoption shows the initial appeal of a new feature.

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Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. A Goal-directed Approach to Choosing KPIs. To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators.

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Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

FEBRUARY 29, 2024

TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Tableau is a business intelligence platform that offers data visualization and AI capabilities. Userpilot’s funnel analysis tool projects data points into funnel reports that show where customer drop-offs regularly occur.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mixpanel

MAY 27, 2021

All of this could have been avoided if you’d been tracking leading indicators of success, were monitoring these metrics properly, and had experimented with new ways to improve your product (the lemonade) and growth strategy (luring in thirsty neighbors). No stock definition or out-of-the-box dashboard can capture this for you.

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Data Visualization KPI Customer Experience Analytic Tools 140

Birst BI

DECEMBER 18, 2018

Despite the efforts of Cloud BI vendors making it easier for users to acquire, explore, and analyze data sources without IT dependency, lack of data literacy and analytic skills still hinder widespread adoption for data-driven decision making. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior.

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Userpilot

NOVEMBER 18, 2023

The data obtained from the process lets you adapt and refine your strategies, ensuring you make proactive moves to improve key growth metrics. Customize data points. Use the previous time period option to compare data values visually. Features and events dashboard in Userpilot.

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Data Visualization Onboarding KPIs Analytic Tools Customer Experience 104

Revulytics

SEPTEMBER 18, 2019

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. You distinguish between being “data-informed” vs. “data-driven.” Being data-informed is like driving a car with a heads-up display.

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Userpilot

JANUARY 16, 2024

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), Task ChatGPT with identifying and formulating the best pricing strategy for your industry. Data analysis : Feed data into ChatGPT to identify patterns and trends.

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The Product Coalition

JULY 1, 2019

Your mind runs through your dashboard. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are The more value you capture the more money, data and other resources you have to invest in delivering yet more value to the market.

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Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Populate your dashboard with up to 30 reports.

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Data Visualization Dashboard Onboarding KPIs Analytic Tools 105

Dear Strategy

DECEMBER 21, 2020

On this episode of Dear Strategy, we answer the following question…. Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning?

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Birst BI

AUGUST 23, 2018

However, there are simply not enough data scientists in the world to deliver on the AI potential. Data scientists building AI applications require numerous skills – data visualization, data cleansing, artificial intelligence algorithm selection and diagnostics. The Outsourcing of Data Science Functions.

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The Product Coalition

FEBRUARY 5, 2019

According to Gartner, real-time analytics means that the analysis happens within seconds after new data is received. By getting real-time alerts and data on performance problems and usability issues in your app, you can address these issues before they hurt your company. What KPIs should you track with real-time analytics?

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Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Amplitude

JULY 11, 2019

If we’re being honest, it is very difficult to create a culture that values data. I frequently see leadership teams purchase analytics software hoping that this new access will make everyone excited to use data regularly. Teams need to use data to make better decisions. Integrate Data into your Everyday Language.

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Gainsight

FEBRUARY 23, 2023

It requires a more holistic approach, with data used to strategically empower employees, drive enduring customer success, and optimize lifetime revenues from each customer relationship. Emerging KPIs have the power to drive success for employees, customers, and investors, but only if we creatively operationalize them across our organizations.

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Mixpanel

JULY 16, 2019

All of this could have been avoided if you’d been tracking leading indicators of success, were monitoring these metrics properly, and had experimented with new ways to improve your product (the lemonade) and growth strategy (luring in thirsty neighbors). No stock definition or out-of-the-box dashboard can capture this for you.

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Data Visualization KPI Customer Experience Reporting Tools 77

Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. “Why are we working on this?”. Why is that taking so long?”. “Is Is that thing fixed already?”. How long will we be down for?”.

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Mixpanel

FEBRUARY 26, 2020

In our latest installment of the Metrics That Matter series, we talk to the founder and CEO at Mad Paws, Alexis Soulopoulos, and Head of Marketing Karim Mouahbi to learn more about: How data analysis helped solve a liquidity problem. Mixpanel: Can you speak about how, as a start-up, you use data to attract investors?

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Data Visualization Analytic Tools Reporting Tools Customer Experience 101

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? But it’s an absolutely critical step for any SaaS strategy. A user persona is based on research and qualitative and quantitative data collected through user interviews and surveys. All in one dashboard.

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ProductPlan

FEBRUARY 15, 2022

Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Where does the product operations domain intersect with data? How can product operations help tailor information, metrics, and data for each audience so the right information gets to the right people in a timely manner?

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Userpilot

JUNE 11, 2021

SaaS businesses thrive on data. But data alone doesn’t make much sense. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how? Go to Audience > Overview , and take a look at the user data.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 1, 2022

The more you understand these nuances, the better you can evaluate your product growth strategy. In this article, you will learn: What is a KPI in SaaS? KPIs vs. Metrics. Why is it so important to track KPI, metric, or measure? When you add context to a metric, you get a KPI. What does metric refer to in SaaS?

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Onboarding KPIs KPI Analytic Tools Data Visualization 98

Mind the Product

JULY 16, 2018

Our Data Quality and Management business employs about 500 people across six geographic regions. Rather than just collecting statistics, we created a survey that each product person can fill in to provide some data about the interaction: date, type, product(s), use case(s), vertical etc, and some notes on what was discussed/discovered.

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Product Research User Testing Data Visualization Customer Feedback 82

Amplitude

JANUARY 23, 2018

PMs will then ask for more dashboards, but whenever they need to explain why a metric changed they say they’ll “get back to that next meeting” (and they never do). They use data to inform product decisions, not validate decisions they’ve already made. Good product teams understand the value of focus.

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Weak Development Team Data Visualization User Testing Analytic Tools 102

Mixpanel

JULY 16, 2019

All of this could have been avoided if you’d been tracking leading indicators of success, were monitoring these metrics properly, and had experimented with new ways to improve your product (the lemonade) and growth strategy (luring in thirsty neighbors). No stock definition or out-of-the-box dashboard can capture this for you.

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Data Visualization KPI Analytic Tools Customer Experience 40

Gainsight

DECEMBER 14, 2020

Garin is the Insight Strategy Manager for Customer Operations and Strategy at Planview , a global leader in work and resource management (WRM). While working closely with Shlok Vaidya , Director of Customer Operations and Strategy, we saw the opportunity to scale customer success. By the time they did, the data was stale.

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Data Visualization Customer Feedback User Friction Customer Experience 52

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc. That’s where investing time and energy into building an operations dashboard will pay dividend for years to come.

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Gainsight

OCTOBER 17, 2019

Throughout this blog post, I’ll share examples of the Gainsight PX dashboard that we show to our board members. You can make this article into an interactive experience by starting a free trial of Gainsight PX and playing around with these dashboards yourself! The same is happening now with Product. CHECK OUT GAINSIGHT PX.

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ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. But despite the fact that 81% of people believe data should drive decision making , it’s actually only the case less than one-quarter of the time.

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Data Visualization User Testing Customer Experience Customer Feedback 62

Userpilot

DECEMBER 5, 2023

But how can you leverage this user sentiment data to lead product development and grow your business? TL;DR Customer satisfaction analytics refers to the process of collecting, analyzing, and interpreting data to evaluate how satisfied customers are with a product or service.

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Data Visualization Customer Satisfaction Analytic Tools User Testing 97

Amplitude

MARCH 21, 2019

Have you noticed recently an increase in the usage of the terms ‘data-driven’, ‘data-informed’, and ‘data-inspired’ around your office? What does data-inspired actually mean and how is it different from being data-informed? Data-driven, data-informed, and data-inspired describe how data should be used.

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Data Visualization Information Reporting Tools User Testing 107

Userpilot

OCTOBER 3, 2023

This article will explore 15 essential customer journey KPIs that help you better understand your customers and make data-driven strategies. Consider both leading (future-oriented) and lagging (past outcome-based) indicators for the KPIs. You can use the collected data to offer help where it is needed.

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Onboarding KPIs Customer Experience User Testing Customer Feedback 105

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

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Data Visualization Analytic Tools Reporting Tools User Testing 63

Userpilot

APRIL 7, 2024

TL;DR User tracking is the process of recognizing, identifying, and interpreting data into insights into user behavior. Good user tracking tools should possess these properties : ease of use, analytics, visualization options, APIs and integrations, data security, and no-code functionality. Data security. Analytics dashboards.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Manage with data: While we used to beg for information, now we find ourselves drowning in it.

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UX Studio

MARCH 11, 2024

You’re not expected to come up with the whole plan and the vision and the strategy that’s probably being done for you because you’re hired as a junior. So that’s sort of like the art of interviewing users, being able to read data, being able to analyze data effectively. What does that feed into?

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The Product Coalition

SEPTEMBER 9, 2022

The foremost way companies know which features to allocate their time toward building is by establishing key performance indicators (KPIs). Everything should always go back to the data and metrics! As companies usually have many different KPIs, maintaining or growing customer retention is a key KPI that each business commonly shares.

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