Amplitude

MARCH 21, 2019

Dashboards via Team Spaces will be the single most important way to make sure your team is data-informed. Reports such as Pathfinder, Event Segmentation, Funnel Analysis and Lifecycle should be included in these dashboards. How to leverage Amplitude for data-informed requests. Information on how to interpret the data. Limitations.

Data Visualization 107

Data Visualization Information Reporting Tools User Testing 107

The Product Coalition

MAY 28, 2020

Leadership teams that freestyle independently may survive for a period of time, but will most definitely be treated with surprise attrition when high-flyers choose a different company instead of waiting for a tribal process to unfold. liking to UX studies, mockups, and KPI dashboards).

Development 84

Development Product Management Product Manager Data Visualization 84

ProductPlan

FEBRUARY 8, 2022

It can entail creating an automated dashboard. With the dashboard, frequently consulted data is readily available in the most used slices and dices. Tracking KPI performance and other critical metrics also fall within their purview. Tracking KPI performance and other critical metrics also fall within their purview.

Data Visualization 105

Data Visualization Feedback Software Reporting Tools Research Software 105

Revulytics

JANUARY 29, 2020

As product usage analytics deliver a growing stream of data and insights into product team dashboards, user retention metrics have become an increasingly reliable KPI to measure customer, product, and company health. Churn Analysis Definition in Usage Intelligence.

Customer Experience 70

Customer Experience Data Visualization Onboarding KPIs Customer Feedback 70

The Product Coalition

FEBRUARY 5, 2019

You need your data to be as up-to-date as possible, and your analytics to be as accessible as possible, so you can pull open your dashboard at any time of day and know your app’s status. If your dashboards show the most up-to-date data, they’ll give you the power to make good decisions fast. You need to make good decisions fast.

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Customer Feedback 60

Userpilot

JANUARY 15, 2021

Why you need dashboards for cohort analysis , funnel analysis and feature adoption. So follow these rules: Product Analytics KPIs 101a: Articulate Your Business Goals. If it generates revenue, then revenue should definitely be a KPI! Product Analytics KPIs 101b: Make the Goals Quantitative. Source: ChartMogul.

Data Visualization 88

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 88

Dear Strategy

DECEMBER 21, 2020

Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? I need to address the definition that was referenced in the first. So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning?

KPI 52

KPI User Testing Technical Review Definition 52

Userpilot

JANUARY 17, 2023

The value realization process has five stages: Definition. An empty state is what users see when they sign-up, and all they see is a blank dashboard, which puts barriers to value realization and hurts time to value. Return on investment (ROI) is the most famous KPI. Value definition. Time to live. Return on investment.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Mixpanel

JANUARY 23, 2020

No stock definition or out-of-the-box dashboard can capture this for you. Summary KPIs vs Growth KPIs: The most successful companies assess themselves at multiple levels, using summary KPIs for a snapshot of digital health, and growth KPIs for a leading indication of long-term product success.

User Testing 80

User Testing Roadmap Data Visualization Customer Feedback 80

Userpilot

MAY 13, 2024

In this article, we explain the definitions, types, examples, and best practices of customer feedback questionnaires to help you increase your response rate. This KPI determines product ease according to users. Customizable dashboards; d. Interactive dashboards. Example of an NPS survey for Campfire. AI-driven analytics.

Customer Feedback 105

Customer Feedback User Testing Feedback Software Product Research 105

Mixpanel

JULY 16, 2019

When identifying your key performance indicators (KPIs), it’s crucial to tailor the exact definition to your business. No stock definition or out-of-the-box dashboard can capture this for you. Summary KPIs vs. Growth KPIs. Step one is to define the Growth KPI in your analytics tool.

Data Visualization 40

Data Visualization KPI Customer Experience Analytic Tools 40

The Product Coalition

APRIL 5, 2020

Showing a feature that is likely to improve your retention or showing the users the value of the app as soon as they install, it is a smart way to keep your KPI numbers high. Stuffing users with content all at once when all they want to log into your app is definitely a big NO NO. No harm right? Apxor has a cool feature?—?Macros,

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing Customer Feedback 78

Userpilot

JUNE 11, 2021

It doesn’t require any additional configuration or event definition to get started. If your data parameters or event definitions have changed, you can also define events and conversions retroactively to keep up with the latest updates. 9 KPIs to track through your SaaS analytics. KPI #1: Average Revenue Per User (ARPU).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 28, 2022

Average Resolution Time – CX KPI. Average 1st response time – customer experience KPI. Customer Lifetime Value – CX KPI. Customer Health Score – CX KPI. Customer churn rate – CX KPI. How to improve CX KPIs and optimize the customer experience in SaaS? Here we go! Checklists.

Customer Experience 52

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 52

Amplitude

JULY 11, 2019

Rather than your data expert sitting with each new employee for hours answering questions about data definitions, they can now be consulted in more of an ad-hoc manner when the new employee has a more complex question. It should continually be updated over time so that it’s your company’s source of truth for data definitions.

Data Visualization 65

Data Visualization Onboarding KPIs Government Customer Experience 65

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Imaginary Cloud - Design

APRIL 7, 2021

" , it's definitely time to conduct an in-depth UX expert analysis that will allow you to identify and address possible issues. My Dashboard. On the one hand, the "issue impact" score explains the potential negative impact of the issue regarding the KPI goals. " , "where/why are they dropping off?"

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Mixpanel

JUNE 12, 2023

Shared understanding As a member of the analytics team tasked with deriving insights for product teams, I need to know more than just how to build dashboards and metrics visualizations. It makes sense to divide this step into two parts: The KPI Strategy part is where product metrics around a new feature or product are defined or refined.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

Shared understanding As a member of the analytics team tasked with deriving insights for product teams, I need to know more than just how to build dashboards and metrics visualizations. It makes sense to divide this step into two parts: The KPI Strategy part is where product metrics around a new feature or product are defined or refined.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

Shared understanding As a member of the analytics team tasked with deriving insights for product teams, I need to know more than just how to build dashboards and metrics visualizations. It makes sense to divide this step into two parts: The KPI Strategy part is where product metrics around a new feature or product are defined or refined.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Mixpanel

MAY 12, 2020

So what you’re looking for is actually the most narrow definition of those things, the most narrow definition of types of companies, and users, and problems that you want to go solve. Sometimes I think about democratizing data; one version of that is democratizing dashboards.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

So what you’re looking for is actually the most narrow definition of those things, the most narrow definition of types of companies, and users, and problems that you want to go solve. Sometimes I think about democratizing data; one version of that is democratizing dashboards.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

UX Studio

MARCH 11, 2024

Understanding users, definitely a big one. What’s the sort of business indicator, what is the business KPI that affects? Do we have some, I don’t know, like a dashboard that That shows poor conversion rates, something like that. Are you looking at reviews in the app store? So that skill set. What does that feed into?

User Testing 67

User Testing Feedback Software Research Software Data Visualization 67

Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. “Why are we working on this?”. Why is that taking so long?”. “Is Is that thing fixed already?”. How long will we be down for?”.

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

The Product Coalition

MARCH 6, 2019

The PM in me is kind of dying to know if there is some combination of metrics that they have up on a dashboard in the halls of Facebook that track this seemingly unmeasurable thing. I believe that having this intermediate step between vision and KPIs will change the product over time. But I 100% applaud them for having it either way.

KPI 60

KPI Data Visualization Vision Customer Experience 60