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Net Promoter Score Definition: Your Key to Customer Loyalty Insights

Userpilot

Dive into the Net Promoter Score definition to discover mirror customer sentiment and how it can help redefine your business strategy. Get a Userpilot demo now to create your own NPS dashboard. You can use in-app modals to trigger messages for detractors and learn more about how you can fix their issues.

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UserGuiding Alternatives – Better User Onboarding Platforms for your SaaS

Userpilot

UserGuiding is a no-code tool for user onboarding. In-app messaging. In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. UserGuiding reviews. What is UserGuiding? Interactive help center. UserGuiding pros and cons. Source: G2.

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What is Value Realization in SaaS and Why Does It Matter?

Userpilot

The value realization process has five stages: Definition. It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. Value definition. There are five metrics you can use to measure value realization: Time to value (TTV). Time to live.

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The 7 Best SaaS Analytics Software of 2021

Userpilot

This is where analytics software comes in. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. What types of Analytics software does every SaaS business need? Traffic analytics software for SaaS.

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Walkme Product Tours – All You Need to Know + Alternatives

Userpilot

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. Definitely. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. WalkMe analytics dashboard. Impressive? Maybe, maybe not.

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WalkMe vs. Whatfix – the Ultimate Comparison Guide + a few alternatives

Userpilot

Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. Communicate with users via in-app messages and notifications.

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Customer Feedback Surveys: Types, Questions, and Templates

Userpilot

In this article, we explain the definitions, types, examples, and best practices of customer feedback questionnaires to help you increase your response rate. Gather actionable analytics , review the customer sentiment, and determine which aspects of your platform could use more work. Customizable dashboards; d. Automated alerts.