Product Talk

FEBRUARY 14, 2024

Meet the Continuous Discovery Champion, Tali Melchior Tali Melchior is the Director of Product Management at Texthelp , an inclusive technology company that specializes in tools that help people in education or in the workplace read, write, and research with confidence.

Analytic Tools 315

Analytic Tools Research Software Product Research User Testing 315

Userpilot

SEPTEMBER 21, 2022

10 Best knowledge base software to educate your customers in 2022. Analytics Dashboard: A powerful analytics dashboard shows you how users interacted with your resource center, as well as the click rate, unique opens, and total clicks of your modules. Let’s dive in. Userpilot – Best SaaS Knowledge Base Software. stars on G2.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Lenny Rachitsky

JUNE 16, 2025

Watch or listen now: YouTube // Spotify // Apple Brought to you by: Lovable —Build apps by simply chatting with AI Retool —AI that's designed for developers, and built for the enterprise Elizabeth Lin is an independent design educator who has crafted learning experiences for Khan Academy, Primer, and Lambda School.

Data Visualization 117

Data Visualization ChatGPT Finance Dashboard 117

Userpilot

APRIL 30, 2025

Retain users by educating them the right way and delivering the features they actually want. Heres how Gymshark motivates its users by educating them with fitness tips. Constantly educate users about your features Retention starts with value. Educate users about product updates with Userpilot. Heres how to do it: 1.

Feedback Software 65

Feedback Software Analytic Tools Data Visualization User Testing 65

Userpilot

MAY 28, 2025

Check out our suite of exciting features to find out: Carousels: Product teams can build multi-step onboarding and feature education flows with up to 10 slides. You can target specific segments, configure when the survey appears, and analyze results from the dashboard. You can trigger flows based on behavior or lifecycle stage.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

Intercom, Inc.

APRIL 7, 2020

This way, they have the most important information they need when they log in to our dashboard – even if they don’t check their email, which we do update them continuously through our marketing automation solution.”. For video marketing software Wistia , they’re doubling down on educational resources that take a “help first” approach.

Customer Experience 217

Customer Experience Reporting Tools Research Software User Testing 217

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Lucky for you, we’ve created lots of educational content about how to analyze and act on the mobile feedback you’ve received.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

OCTOBER 10, 2024

But it could do better by guiding users directly into their personalized workspace after setup instead of using a general dashboard. ‹ › Airtable onboarding. It focuses on how you plan to use the tool—whether for work, education, or personal projects. What can you learn from Airtable?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Intercom, Inc.

MARCH 16, 2021

You can also onboard and educate new customers so they’re set up for success with your product from day one and have all of the information they need to get started and overcome common hurdles, such as configuring your app or installing it on mobile. Educate customers on new features. Product engagement metrics.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

Mind the Product

MAY 15, 2017

Their mission is to help every student realize their full potential through the best fit education their money can buy. You need to start investing in things like systems, automation, feedback loops, and metrics dashboards. Josh McWilliam is a co-founder and Vice President of Product at College Factual.

Product Research 124

Product Research User Testing Product Manager Product Management 124

Gainsight

APRIL 16, 2025

Customer Education creates proactive guidance. With better orchestration and contextual education, customers can move faster, get value sooner, and build confidence in your product from day one. ” Adam Avramescu, Personio This acquisition highlights the critical role of education in the customer journey. Head to Pulse!

Customer Experience 52

Customer Experience Analytic Tools Research Software User Testing 52

Userpilot

SEPTEMBER 26, 2024

They used the NPS dashboard to monitor customer sentiment, prioritize feedback, and act on negative feedback quickly. The ease of creating and using surveys, combined with strong customer support and educational content from Userpilot, helped Unolo enhance its overall customer experience. . Unolo’s NPS dashboard powered by Userpilot.

Product Research 105

Product Research Feedback Software Data Visualization Analytic Tools 105

UX Planet

JUNE 19, 2025

Real-World Use Cases Immersive UX is transforming sectors beyond gaming: Credit —  Source Healthcare: AR-guided surgeries and training Education: Virtual classrooms and labs Retail: AR try-on experiences Manufacturing: Work instructions via smart glasses Field Service: Hands-free manuals Smart Factories: 3D dashboards for monitoring 8.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. Here’s an example: The team can easily track how many users visit its professional development service, Educator Academy. We spent time this year creating our own Educator Academy. Userpilot dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Coalition

MARCH 17, 2021

Managed from a dashboard by account administrators, it supports both ease-of-use and complex setups. It is an established video solution provider that serves best for large enterprises and educational institutions. It offers a wide range of services like Education, Live events. Fitness and more.

Analytic Tools 158

Analytic Tools Reporting Tools Data Visualization User Testing 158

UX Planet

JUNE 1, 2025

Case Study:MINDBODY MINDBODY, a leading platform for health and wellness businesses, used funnel analysis on its Activity Dashboard to better understand user engagement patterns. Revenue: Monetizing Delivered Value The revenue phase of the AARRR funnel focuses on the ability to monetize the value delivered to users.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

FEBRUARY 13, 2025

Communicate findings effectively A well-structured custom dashboard makes it easier for you to share insights across teams. When we launch a new feature, we create a funnel dashboard to measure how many users discover, activate, and keep using it. Looker Studio: Best for creating free, customizable dashboards with Google integrations.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Gainsight

OCTOBER 22, 2024

Humans are creatures of habit—whether that means knowing exactly where a button is or settling into a workflow—and that’s why migrating learning management systems (LMS) can be a touchy topic for Customer Education teams. Now, with the new navigation in Gainsight CE, all courses are visible upfront on a single, seamless dashboard.

Feedback Software 52

Feedback Software Data Visualization Customer Feedback Product Research 52

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Lucky for you, we’ve created lots of educational content about how to analyze and act on the mobile feedback you’ve received.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

OCTOBER 8, 2023

A well-designed dashboard should provide users with easy access to predictions, historical performance data, and personalized settings. Educate users about your commitment to data security and transparency in your privacy policies. Educate users about the inherent risks of crypto investments and the importance of staying informed.

Data Visualization 148

Data Visualization Reporting Tools Feedback Software Customer Feedback 148

Product Talk

JANUARY 24, 2024

As always, Tools of the Trade is intended to be educational and does not constitute an official Product Talk endorsement of any of the tools that are mentioned. We’ll explore a bit more about the pros and cons of each platform later, but I think it’s helpful to introduce that broad framing upfront. Click the image to see a larger version.

Research Software 307

Research Software Feedback Software User Testing Customer Experience 307

Userpilot

APRIL 16, 2025

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. When agents and product managers can quickly navigate the dashboard, they spend less time on training and more time resolving issues. 5 No-code editor, various module groups, segmentation, localization, analytics dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 20, 2024

Offer educational resources like guides and webinars to help users maximize product value. Create a customer retention analytics dashboard to measure success across key metrics. How to improve customer retention: Userpilot’s customer education through webinars. To learn how to implement them with Userpilot, book the demo.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

MARCH 30, 2025

You can build onboarding carousels, push notifications, in-app messages , and surveys from a single dashboard. Mobile – Userpilot Onboard and Educate Users on Native Mobile Apps. All this data is accessible from a single dashboard alongside your web product analytics. userpilot.com Learn more!

Data Visualization 65

Data Visualization Analytic Tools Feedback Software User Testing 65

Userpilot

MARCH 30, 2025

Dashboards. You can track key metrics on mobile engagement with custom dashboards. Heres what it offers: In-app messaging to guide users Userpilot Mobile helps product teams engage and educate users within the app using intuitive, no-code messages. Custom dashboards and reports. Feature heatmaps. Mobile screens.

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Reporting Tools 65

Userpilot

JULY 31, 2023

It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. The relevant features include: Management dashboards. All the data can be visualized in custom reports and dashboards. Let’s dive in, shall we? TL;DR WalkMe is a digital adoption platform.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

AUGUST 6, 2024

15 creative customer engagement ideas: Personalize the customer experience by tailoring onboarding flows, dashboards, and messaging to specific user personas. Constantly educate customers through product-led content , certification programs, knowledge bases, and webinars. And they’re a chance to collect customer feedback.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

JULY 16, 2024

Track key product metrics with analytics dashboards. Here’s a roadmap to guide you on this path: Solid educational foundation : Obtain a bachelor’s degree in computer science or a related field to grasp the fundamentals of product development. Analytics dashboards : This feature lets you track key product metrics with ease.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. BI Analyst (3-5 Years) : You’ll take on more responsibility for independent data analysis, report creation, and dashboard development.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

FEBRUARY 20, 2023

TL;DR User onboarding involves educating new users about your product and its important features so they can get to the “Aha moment” effortlessly. Take advantage of your welcome email and in-app empty states to showcase your product and educate the user. Userpilot dashboard. Loom empty state videos.

Analytic Tools 98

Analytic Tools Customer Feedback Data Visualization Feedback Software 98

Userpilot

AUGUST 17, 2024

Product usage dashboard in Userpilot. For example, after launching a new analytics dashboard in your app, you can use click tracking tools to monitor how often users access the dashboard’s various components. Userpilot adoption trend.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

The Product Coalition

DECEMBER 25, 2023

I also thank Product Coalition founder Jay Stansell, who has provided a trustworthy and collaborative product management education environment. I’ve used flashier tools, but I get lost in the cheap widgety dashboards and I return to Atlassian tools. Think of a “utility” as a great glass of drinking water.

Analytic Tools 148

Analytic Tools Data Visualization Customer Experience Software Review 148

Userpilot

APRIL 26, 2023

Loom: showcases its video recording features by providing video tutorials for customer education. Linkgraph: drives customer education using video tutorials. For its onboarding process, Loom focuses on customer education via video tutorials. Fullstory: uses onboarding screens for customer data collection.

Data Visualization 98

Data Visualization Product Research Customer Experience User Testing 98

The Product Guy

JUNE 11, 2024

Educate stakeholders on the cost of building the wrong things. For example, work with the UX team to conduct joint user research, or collaborate with the data team to build dashboards and metrics. Share case studies and examples of successful product companies that have embraced a focused, customer-centric approach.

Onboarding KPIs 150

Onboarding KPIs Data Visualization User Testing Product Manager 150

UX Planet

FEBRUARY 6, 2025

They want an immersive digital experience that delights, supports, educates andrewards. Beyond pure functionality, these platforms blend education, entertainment and lifestyle perks into their offerings, aiming to create a sense of excitement and loyalty that goes well beyond the usual banking relationship.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

JUNE 20, 2025

Analytics dashboard: Track your key performance and user behavior metrics at a glance. NPS dashboard: Userpilot provides a dedicated NPS dashboard that compiles NPS response data in one place. The NPS dashboard tracks NPS scores and feedback in real time. This includes NPS , CSAT , CES , and other microsurveys.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 29, 2024

Custom analytics dashboards for tracking your key metrics in one place. Availability of training resources and technical support When you make a purchase, you gain access to a wealth of customer education resources and technical support from the embedded analytics vendor. Heatmaps to help you visualize user interactions.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Research Software 105