Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. We also explain what metrics you may want to track and how to use the insights they offer.

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Data Visualization Analytic Tools Onboarding KPIs Dashboard 105

Userpilot

APRIL 30, 2025

In this article, Ill tell you how to: Increase user acquisition with ASO and referral programs. How to attract new users to your app Most product teams obsess over activation. Here’s how to build that system: 1. These spaces are built around shared interests, which means your message lands with a more receptive audience.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. Userpilots localization takes this further by automatically translating flows and messages based on a users geography into up to 32 languages. Also, consider time zones when scheduling messages.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Intercom, Inc.

JUNE 1, 2021

As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel.

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Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

MAY 28, 2025

Userpilot mobile at a glance Userpilot mobile is an all-in-one solution that combines in-app messaging , push notifications, user behavior tracking, and feedback collection, helping product teams drive adoption across both mobile and web apps. Error messages. Recognize milestone achievements with congratulatory messages.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

Userpilot

NOVEMBER 7, 2024

How to choose the right customer success platform Selecting the right customer success software requires careful consideration to ensure it effectively addresses your team’s specific challenges and integrates well with your company’s overall tech stack. Reporting and dashboards for outcome tracking. Reporting and dashboards.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. In short, well go over: How to send targeted push notifications step-by-step using Userpilot. Audience targeting.

Analytic Tools 66

Analytic Tools Data Visualization Onboarding KPIs User Testing 66

Userpilot

JUNE 2, 2025

This leads to errors like sending a product update notification at 1 AM or showing the wrong message to the wrong user segment. There are no inbox filters, no distractions, just a direct line from your message to their attention. Personalization If your push message could be sent to everyone, it probably shouldnt be sent to anyone.

Analytic Tools 59

Analytic Tools Data Visualization Onboarding KPIs User Testing 59

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. ” So someone switching from urgent Slack messages to your app isn’t fully present yet.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Alchemer Mobile

FEBRUARY 2, 2021

Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. App promo videos take your marketing to the next level by bringing your messaging to life. Need a hand getting started?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

DECEMBER 18, 2024

How to start your UX analysis. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service. Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. UX analytics tools worth considering.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Coalition

APRIL 5, 2021

This will start up Airbyte on localhost:8000; open that address in your browser to access the Airbyte dashboard. In the top right corner of the Airbyte dashboard, click on the + new source button to add a new Airbyte source. Let’s take a detour and look at how to obtain one from Zoom. Now click on the Set up source button.

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Data Visualization Customer Experience Analytic Tools Webinar 152

Sachin Rekhi

FEBRUARY 16, 2020

One of the most important responsibilities of product managers is to lead customer discovery efforts to help inform what product to build and how to build it. These were painstakingly thorough with tables full of dialog copy, error messages, and more. Execution: Metrics Dashboards. Design: Customer Discovery Insights.

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Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

JANUARY 24, 2024

Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview. He sends one follow-up message to anyone who doesn’t respond to his first message. However, Ben shares that it’s taken time to refine his messaging for this type of outreach.

Research Software 298

Research Software Feedback Software User Testing Customer Experience 298

Userpilot

MAY 28, 2025

If youre still unsure how to set up mobile analytics for your app, I suggest watching this event by Posthog, a product analytics platform built for dev teams: From 0 to 1 on mobile product analytics with PostHog. You can learn how to leverage mobile app analytics to analyze user behaviour and drive business growth.

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Data Visualization Analytic Tools Feedback Software User Testing 82

Userpilot

AUGUST 17, 2024

Would you like to see into your customers’ minds and understand how they interact with your product? This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics. Trigger personalized in-app messages.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. How to collect more in-app feedback. A message center provides a two-way conversation channel to do just that. Rightpoint. Kin + Carta.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

The Product Coalition

JULY 1, 2022

Have you ever got so frustrated with an app experience that you immediately started googling how to deactivate your account? How to measure mobile app churn rate First thing’s first: You can’t improve a metric that you’re not tracking properly. App churn rate formula: How to calculate your app’s churn rate. Your users have.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 147

Userpilot

MAY 20, 2024

Wondering how to improve customer retention? You will also learn how to implement them with Userpilot! Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create a customer retention analytics dashboard to measure success across key metrics.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

JULY 29, 2024

How to collect marketing analytics data Conduct customer surveys. How to analyze marketing data ? How to leverage Userpilot for marketing analytics: Track in-app events to understand user behavior and spot high-engagement areas. Create custom analytics dashboards to track your key metrics over time. Track in-app behavior.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Usersnap

DECEMBER 20, 2024

Go Straight to It: Clear Release Notes & Templates & Examples Key Principles for Writing Effective Release Notes Structuring Release Notes for Better Engagement How To Distribute Release Notes Effectively Best Other Companies Examples of Release Note Practices Best Release Notes Template Examples 1. Lets get started!

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

MAY 23, 2024

Wondering how to measure product adoption and retention rates? Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. You can also create custom dashboards with up to 30 reports. If yes, this article is exactly what you need!

Data Visualization 105

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 105

Userpilot

FEBRUARY 12, 2025

You log into your dashboard, check your DAU/MAU ratio, and see an upward trend. Lets break down what product stickiness really means and how to measure it accurately. Product stickiness refers to how frequently users engage with a product and how essential it becomes in their daily workflows. Great news, right?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 30, 2025

Think: personalization, in-app messaging, gamification, personalized push notifications, etc. For now, though, consider how Duolingo brings all this together with its comprehensive in-app engagement strategy. To see how much you’ve progressed, compare engagement data before and after implementing new strategies.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. How to collect more in-app feedback. A message center provides a two-way conversation channel to do just that.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

JUNE 13, 2022

Learn how to get started in this help centre article. Increase engagement with enriched mobile push messages. A picture is worth a thousand words and now you can add images to your outbound mobile push messages to increase open rates. Teams can create contextual, personalized, and engaging push messages – without using any code!

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Data Visualization Product Research Reporting Tools Feedback Software 197

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. 4 powerful proactive support messages to send.

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Data Visualization User Friction Onboarding KPIs Outbound 201

Userpilot

MARCH 9, 2025

E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. For example, if you take the in-app route, try Userpilot to trigger in-app messages inviting users who match the criteria to participate in a user interview. Survey results dashboard in SurveyMonkey.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

MAY 20, 2024

Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? You will find out what customer advocacy is, how it improves retention and other key metrics, and learn about different types of customer advocacy programs and how to build them. How to do it? Userpilot NPS dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Customer Feedback Customer Experience 105

Userpilot

MAY 17, 2025

This guide breaks down 7 mobile onboarding strategies that work, complete with real mobile app onboarding examples and tips on how to build a solid app onboarding process using Userpilot. How to do it well: Emphasise benefits over features (for example, Stay consistent with your fitness goals instead of Daily activity tracker).

Onboarding KPIs 66

Onboarding KPIs Analytic Tools User Testing Customer Experience 66

Userpilot

JUNE 30, 2023

You can enhance HubSpot’s custom reports and dashboards with product and user behavior data tracked in Userpilot to gain a comprehensive understanding of customer needs and preferences. Basically, you can use the customer data from HubSpot to target specific user segments with bespoke in-app messages designed in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Userpilot

AUGUST 30, 2024

Most importantly, we’ll show you how to leverage them to create better product experiences. How to leverage customer insights: Gather qualitative and quantitative insights through surveys, interviews, and informal conversations to understand customer needs, preferences , and satisfaction levels. An NPS dashboard in Userpilot.

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

JULY 14, 2024

Are you overwhelmed by the sheer volume of customer data and unsure how to analyze it effectively? But how do you determine how different segments behave and which are most valuable to your business? Funnel report View how your segments behave across the funnel. Walkthrough of how to build a funnel analysis in Userpilot.

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Data Visualization Analytic Tools Reporting Tools Research Software 109

Userpilot

MARCH 25, 2024

To analyze customer sentiment accurately, these tools dig into a text (social media posts, user reviews , messages, etc.) How to measure and track user sentiment in 5 steps Although there are a few different approaches to sentiment analysis, they all follow a similar blueprint. You can also see how these numbers have changed over time.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Naturally, you might be nervous about how to meet those expectations, or wondering how to keep them in check.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

APRIL 21, 2024

The one question that plagues all businesses alike: how to reduce support ticket volume? TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. Communicate product news with in-app messages so customers don’t inquire about them via tickets.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

The Product Coalition

DECEMBER 23, 2021

How to make sure that such software products are truly universal? Thus, by simply providing text messages containing a brief process overview, it’s possible to warn users and make them stay. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. And here’s when UX testing steps in.

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