Remove Dashboard Remove Information Remove Reporting Tools
article thumbnail

11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Best customer success software for startups and small companies. Defining a customer success tool and other FAQs.

article thumbnail

The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Moving from Solutions to Problems

Folding Burritos

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. features.).

article thumbnail

Announcing powerful new Intercom reporting features: conversation topics and custom reports

Intercom, Inc.

They should be able to use all this extra information to offer a more personal, tailored customer experience and effective support, surely? That’s why we’re so excited to announce two powerful new reporting features in Intercom to help you find the signal and surface the most valuable insights: conversation topics and custom reports.

article thumbnail

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

But today, dashboards and visualizations have become table stakes. Think your customers will pay more for data visualizations in your application? Five years ago they may have. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

article thumbnail

Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Build a foundation that drives action Use reporting tools to translate feedback into trends. The post Retailers.

article thumbnail

How to Build and Improve Your Product Analytics Strategy

Userpilot

A product analytics strategy is essential for any business looking to make informed decisions about product development and user experience. Outdated technology. So for most companies, purchasing an analytics tool is a better option than building one from scratch. Why should you have a product analytics strategy?