Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Userpilot

APRIL 16, 2025

Based on your current dashboard, it looks like most users churn before completing onboarding. Early signals look positive, so you start rolling it out. Bad data leads to bad decisions, whether that means duplicated records, misfired onboarding flows, or false signals in your dashboards. Which features need attention?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

JANUARY 22, 2025

Consider the following elements: Brand Strategy and Positioning: Before embarking on a digital brand makeover, financial institutions must clarify their mission, values and brand promise. The user journey-from the first login screen to the advanced investment dashboard-must reflect the institutions identity.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Now it’s time to put your app and positioning to the test. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. And the best way to give your customers a positive experience ?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Sachin Rekhi

FEBRUARY 16, 2020

Execution: Metrics Dashboards. The best product managers look at a consistent set of metric dashboards on a daily and weekly basis to keep an active pulse on the product, but also to build their intuition for the natural ebbs and flows of their product metrics.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Guy

DECEMBER 7, 2017

As humans we have a deep desire to have all the answers especially to someone who is in a higher authoritative position. It turns out it was over 35 forms that were riddled with conditional logic, a redundant backend ticketing system, several dashboard views and needed to cater to a myriad of job functions.

Research Software 317

Research Software Roadmap Product Research Weak Development Team 317

Product Talk

MAY 13, 2020

By the time you see revenue (or a lack of it)—whether it’s in a dashboard, cash in the bank, or a cancellation notice from a churned customer—it’s too late to take corrective action. As the product changes, the customer behavior changes should positively contribute to a company’s desired business outcome. Tweet This.

Product Research 360

Product Research User Testing Customer Experience Feedback Software 360

Roman Pichler

APRIL 13, 2021

To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store. If the car dashboard continuously showed a range of other data, such as tyre pressure or ABS status, it would be harder to take in the relevant information and make the right decisions while driving.

Feedback Software 280

Feedback Software Data Visualization Analytic Tools Research Software 280

Alchemer Mobile

JUNE 4, 2019

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

UX Planet

MAY 1, 2025

This connection is especially eye-opening in the realm of digital banking and Fintech product interfaces, where introducing elements of empathy and positive reinforcement can seem counterintuitive. In digital banking, small positive experienceslike celebrating a $5 savingscan have a surprisingly big impact.

Banking 59

Banking Customer Experience Data Visualization User Testing 59

Userpilot

MAY 17, 2025

Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. Visualize user behavior data with Userpilots mobile analytics dashboard. I also like having a mobile analytics dashboard that pulls everything together. Mobile analytics ?

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Intercom, Inc.

JULY 6, 2021

Global support teams can positively influence customer retention, especially if they provide service in their customers’ native language. Customers who receive a positive support experience from a company are 65% more likely to recommend that company to a friend. Improved global customer retention.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Folding Burritos

FEBRUARY 22, 2016

Most likely, you even found yourself in this position right from the get-go; you probably didn’t cause this. This time, the conversation with the stakeholder is much more positive: “As you know, that problem of yours wasn’t high up the priority list, which means we won’t have much time to work on it. Soon after, an email arrives.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

The Product Bistro

DECEMBER 7, 2018

As I have settled into a permanent (well, as permanent as any position is) role, the Product Bistro languished. I was getting pretty solid referrals from them (checking my Google Analytics dashboard). I, of course said sure, what could it hurt. Not much came of it until this year. Until one hit the wire.

Data Visualization 195

Data Visualization Advertising Dashboard Reference 195

Mind the Product

SEPTEMBER 5, 2019

This data-driven approach permeates events, dashboards, metrics, and reports, and leaves most of us feeling less like Neo at the end of The Matrix and more like a dog whose owner just hid a tennis ball after pretending to throw it – confused, our excitement transmuted into frustration so deep we feel like chewing on our favorite plush toy.

Data Visualization 169

Data Visualization KPI Customer Experience User Testing 169

Reveal

MARCH 13, 2025

Flexible Chart Legend Positioning: Move and align legends for better dashboard design. Chart Legends: Position & Align for a Better Layout Flexible Positioning: Move legends to the top or bottom of visualizations. Fixed Lines for Charts: Set static reference points to highlight key data trends.

Data Visualization 59

Data Visualization Customer Experience User Experience Customer Feedback 59

Mind the Product

OCTOBER 6, 2020

Where: Prioritised and MTP Leader members can access the AMA from their dashboards. It might have implications for how that product is positioned in the market. Date: October 14th. Starts: 9am BST / 10am CEST / 4pm SGT / 7pm AEDT / 9pm NZDT. Duration: 1 hour. Quote of the Episode. Remote working. How to make good user stories.

Customer Experience 172

Customer Experience Government Consulting Dashboard 172

UX Planet

FEBRUARY 6, 2025

Dopamine Design Principles Within the broader field of neuromarketing, Dopamine Design focuses on shaping touchpointssuch as visuals, micro-interactions, feedback loops, and gamified elementsto elicit positive emotional responses. In Physical Spaces: Layer different types of lighting (e.g.,

Banking 80

Banking Data Visualization Feedback Software Customer Experience 80

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Intercom, Inc.

FEBRUARY 2, 2022

That means acknowledging the needs of your audience or customers, and the ways this work will impact them – both positively and negatively. Depending on the output, the trailer can appear in different formats – from a one-page project overview to highlight reels, a dashboard, or designs. Screenplay: The story you will tell.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Product Talk

FEBRUARY 14, 2024

Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards.

Analytic Tools 298

Analytic Tools Research Software Product Research User Testing 298

Intercom, Inc.

MARCH 16, 2021

Below, we share the latest and greatest proactive support strategies – including how to automatically identify recurring customer issues, preemptively resolve customer queries with targeted messages, and ultimately, position support as a core value driver for your business. Support metrics on their own are just numbers on a dashboard.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

Intercom, Inc.

NOVEMBER 14, 2018

. “The point of tracking sales KPIs is to drive action for our team, not just to display them on a sales dashboard” That’s why I spend much of my time examining underlying KPIs like lead flow, pipeline creation, churn, expansion and more. But KPIs on their own are just numbers on a dashboard.

Data Visualization 188

Data Visualization Outbound Inbound KPI 188

The Product Coalition

JUNE 28, 2020

Rare are the Apps that genuinely attempt to do good to users and thus positively impact society at large. Endowed Progress with ‘My Stats’ As part of the user’s Profile section in the App, one gets to see a dashboard of statistics with prominence given to the current continuous streak. Let us unravel its persuasive elements one by one.

Feedback Software 183

Feedback Software Customer Experience User Testing Customer Feedback 183

Userpilot

MARCH 25, 2024

Act on insights to drive positive sentiment. It encompasses the opinions and feelings of customers, which can be positive, negative , or neutral. to identify positive or negative words and phrases and issue a sentiment score. Userpilot’s NPS dashboard. Gather user sentiment data from multiple sources.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Intercom, Inc.

FEBRUARY 6, 2020

Here’s Yvonne on Udemy for Business’ unique advantage when it comes to localizing course content: “Because we have this vast marketplace, we’re actually in a really great position to offer local content to local audiences. Yvonne describes it as “skills at the speed of the market.”

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Mind the Product

FEBRUARY 20, 2020

Take a minute to look at each position on your resume and check that there is one bullet point that describes the role you had and the product you were working on. Did you install analytics or build dashboards? I can now understand a lot more about the product and role, without taking up more space on the page. Data-Driven.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Product Talk

JANUARY 17, 2024

PostHog dashboards like the one shown here allow Kranthi to see a user’s interactions that indicate their progress toward an expected user behavior. In addition to the positive reception this app has received, Kranthi has already seen major changes within ThoughtFlow. Click the image to see a larger version.

Customer Experience 295

Customer Experience User Friction User Testing Customer Feedback 295

Intercom, Inc.

OCTOBER 31, 2019

Therefore, coding activities may become a distraction from what is really important in your new position. For example, if your team’s operational dashboard needs to be tweaked, and it requires little effort, but never becomes a priority, that sounds like an excellent opportunity for engineering managers to get their hands dirty.

Software Review 167

Software Review Engineering Technical Review Management 167

Alchemer Mobile

JUNE 17, 2024

For example, if you operate an ecommerce business, you might see that customer sentiment is very positive towards product quality, but that there’s a lot of frustration with the shipping options you offer. You can quickly add reports to tailored dashboards that align every team on what matters, and clearly track your impact.

User Testing 130

User Testing Customer Feedback Feedback Software Data Visualization 130

The Product Coalition

OCTOBER 5, 2020

Identify key quality metrics and create dashboards to track real-time product health. Identify measures of success, create dashboards for tracking, and report on progress to ensure team’s know whether or not they’re hitting the mark. Key Tasks User issues reports. Product health tracking. Bug triage. Bug Service Level Agreement (SLA).

Embedded Analytics 178

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 178

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As one transitions from being a follower to a leader in any role, the amount of leverage that person has on the organization increases manifold.

Technical Review 398

Technical Review Product Manager Product Management Research Software 398

Userpilot

MAY 23, 2024

Userpilot offers 4 predesigned analytics dashboards for tracking important metrics in one place: Product Usage , New Users Activation , Core Feature Engagement, and User Retention dashboard. You can also create custom dashboards with up to 30 reports. You can build custom dashboards from scratch. New Users Activation.

Data Visualization 105

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 105

Intercom, Inc.

MARCH 10, 2020

Along with metrics, our values will help the team keep a positive “business as usual” mindset. Frequent postings of our metrics dashboard on Slack to replicate our real-time metrics monitor at the office. I’m proud that our team treats values as actual living, breathing principles. How do I know this?

Customer Experience 220

Customer Experience Customer Feedback User Testing Feedback Software 220

Userpilot

OCTOBER 19, 2024

For example, telling users that the dashboard loading time has been reduced by 50% shows commitment to continuous improvement to keep them happy. WeTransfer's smartly crafted release notes set a positive tone from the start, motivating users to take the desired action. WeTransfer’s engaging release notes template.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Product Innovation Educators

AUGUST 14, 2023

Product management is concentrated on the creation of customer value from which you’re then in a position to derive business value. Product management is concentrated on the creation of customer value from which you’re then in a position to derive business value. 12:41] How can leaders better communicate strategy?

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268